Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 85Page Number

We stayed here to celebrate my mother’s full recovery from illness. Even though it was a last-minute request, you kindly arranged flowers for us and even gave us a special gift. Thanks to your exceptional hospitality, we had a truly wonderful time.

Even though we made a last-minute Reservation and asked for several special requests, you kindly accommodated us, and all the staff were incredibly helpful—we were truly impressed. The Room had a panoramic ocean view, and it was wonderful to see both the full moon and the sunrise. The Onsen was excellent as well; our children loved it and went in three times. The meals were delicious with generous portions, and we were very satisfied. The lounge has been beautifully renovated, and the welcome drink was a nice touch. The summer vacation–only pool and fireworks delighted our kids, and it was just a short walk from the Accommodation to the beach, making it easy to go back and forth between the pool and the sea. Because they had such a great time, our children said they definitely want to come again next year. Thank you very much for everything—we look forward to staying with you again.

This was our second stay. All the staff provided very courteous service. The meals were delicious, and the Onsen and the entire property were impeccably clean. The views from the restaurant and the top-floor guest room were truly wonderful. There is also a day-use Onsen within easy walking distance, so we were able to enjoy a variety of experiences. We would love to stay again. Thank you very much for everything.

Having lived in Matsumoto for several years, I always choose this Hotel, which is well known locally as the city’s top luxury hotel. Because it is often used for parties by local business and political circles, the clientele is pleasant and the service is consistently high quality. I stayed during the Seiji Ozawa Matsumoto Festival, so many people from the music world were also noticeable. The Facility and Room are not brand-new, but they are clean and well maintained. I also always look forward to using the Shuttle Service to enjoy the Onsen at Hotel Shoho (a sister property). The executive lounge is comfortable as well, offering cake in the afternoon and sake, wine, and snacks after 5:30 p.m. Considering this level of quality, the price is reasonable, so I highly recommend it for its great value.

Since my parents’ home is in Izumisano, I used to watch this place being built every time I came to Sano. This was my first stay here. It was fun to see the familiar station from the Room, and everything was very comfortable. After the large public bath, there are plenty of manga available—like at a manga café—so I’d love to stay again and relax when I’m back visiting family. My child was thrilled too. 　However, because of how card keys work, when you remove the key the power in the Room turns off completely and even the air conditioning stops. So when you come back from the large public bath, the Room is hot, which is inconvenient. At a Ryokan, for example, the air conditioning doesn’t usually shut off like that. Also, only the women’s bath requires an authentication number; while I understand it’s for security reasons, it’s quite inconvenient. Next time, I’d like to watch unlimited movies in the Room and add what looks like a luxurious breakfast. Free Child Sharing Existing Bedding for guests 18 and under is also greatly appreciated.

Thank you very much for your help. I’m glad I stayed at such a clean and wonderful Hotel. Because of the great location, I felt that using public transportation was the best option. Parking nearby is expensive, so I will keep that in mind next time.

I stayed here with my mother, who is 90 years old. 1. All the staff were very kind, and we had a comfortable stay. 2. Dinner offered a wide variety of dishes, including beef grilled on a lava stone plate, sashimi, fugu sashimi, and fried shrimp—everything was excellent and very satisfying. 3. The bath was very spacious and we fully enjoyed the Onsen, but it would have been even better if there had been a rock seat suitable for half-body bathing. 4. The building and our Room had been renovated, and everything was well cleaned and maintained—very nice overall. 5. Overall: This is a Hotel I would like to stay at again.

I stayed here on a business trip. It’s conveniently located near the station, yet it was quiet, so I could relax. Best of all, the bathroom and toilet were separate, and the bathtub was spacious. They also provided bath salts, so I was able to soak and unwind after a long day.

Although it is a little away from the city center, Mitaka Station is the nearest station and it offers convenient access from Shinjuku. The Room meets Richmond’s reliable standards and is comfortable. Breakfast at Sizzler is also highly recommended.

I stayed one summer night at Hotel Awina Osaka. For dinner, I bought my favorite ingredients at a great price in the basement food floor of the Kintetsu Uehommachi Department Store right before closing, and ate them in my Room. I was very satisfied. The large public bath on the 5th floor was crowded with about three families with small children, but the pleasantly warm water was nice. The bed was comfortably firm. What I especially liked was breakfast. I made a Reservation in advance. The selection was plentiful and everything tasted great. Breakfast started at 7:00, and I selfishly wished it could start a little earlier—but I know preparing it must be a lot of work. Thank you for a wonderful time.

I made a Reservation because it was close to both my destination and the station. The price was low, and I was also drawn by the name “Washington.” Even though I booked the lowest-rate No Meals Included plan just to sleep, the Room was clean, I had a great view from the top floor, and I could enjoy a welcome drink—everything was excellent. I’d like to stay again.

We chose this place for the traditional Shippoku cuisine and the beautiful night view. The road up to the Hotel is quite steep, so getting there was a bit nerve-racking. The Room was a spacious 10-tatami Japanese-style room with two beds, and the bath, toilet, and washbasin area were all separate. And the Shippoku cuisine—there was a wide variety of appetizers, beautifully presented. In particular, the Nagasaki-style ozoni (a steamed dish) was outstanding! With sea bream, shrimp, kombu rolls, and more in a delicious broth, it was exciting to see what would come next (I forgot to take photos). The braised pork belly came with an egg that looked beautiful as well, and everything through dessert was delicious. From the bath you can also look out over the sea and all the way to Nagasaki Station. Since going out to Mt. Inasa at night would be difficult, we enjoyed the night view 충분 here. The staff worked very hard too, which made our stay comfortable.

The Room was clean, and there was a desk lamp that could charge my smartphone just by placing it on it, so I had a very comfortable stay. There is a Starbucks near the Hotel, and there is also a convenience store at Kameoka Station, which was very convenient. I would like to stay again.

The library was very clean and nice. Breakfast was delicious, but there was only one coffee machine and it took time, so there was always a line—I hope this can be improved. There were no cotton swabs in the amenities, so I had to buy some at a nearby drugstore, but they were available at the front desk. There was no explanation about this, which was disappointing. The Room was quiet and clean, which was great.

I stayed here for a concert at Tokyo Dome. The Room was clean and well maintained. The king double bed was spacious and very comfortable, and I slept well. I wasn’t bothered by any noise from around the property, so I could relax and enjoy a restful stay.

I’ve stayed at other Dormy Inn Hotels several times on business trips, and everything—cleanliness, the Onsen, and the meals—has always been excellent. This time we visited for a family trip, and my wife and child were thrilled. It made our trip truly enjoyable, and we’d love to stay again!

The Room was spacious and had a veranda-like deck called the Tsukimidai, with a nice view and the ocean visible in the distance. Meals were served in the Room, and every dish was delicious—we finished everything at both breakfast and dinner. However, it was disappointing that the drinks in the refrigerator were expensive. The Onsen also felt very open; while I did wonder if it might be visible from somewhere, I was still able to bathe comfortably. Another bath area was spacious, and the water in the roofed open-air bath left my skin feeling moisturized like lotion. Inside the building, it seems to have been expanded many times over the years, so some areas are a bit confusing, and many guests seemed to get lost. There were only a few souvenirs for sale, and there were no Facilities such as karaoke or table tennis, but it had an old-fashioned Ryokan atmosphere that we really enjoyed.

Not only is it conveniently located for accessing Dogo Onsen, but it is also in an excellent location for exploring the town. The staff were also very helpful, so I recommended it to a friend who was planning a trip to Dogo Onsen, and they immediately made a Reservation.

It was very clean and well maintained. The private open-air bath in the Room was wonderfully relaxing. Since it was summer and the Room was on the first floor, a few insects did drop by the open-air bath at night—part of the charm. If that bothers you, a morning soak is recommended. Having the toilet on a separate route from the shower room and washroom is very convenient when staying with multiple people. Overall, I think it’s a very good Hotel. The meals also felt just right in terms of variety.

This was my first stay, and the Hotel was wonderful. The food was delicious. Both the Room and the Onsen were great. All of the Hotel staff were very kind. After enjoying the Onsen, I tried an ice cream made by a local cake shop and sold at the souvenir shop—it was incredibly tasty. I’ll definitely be back again next year.