Seluruh negara × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun - 85Halaman

I stayed here as my base for a 3-day, 2-night trip. The location is extremely convenient, with direct access to a Minatomirai Line station, and it’s also a big plus that major attractions such as Yokohama Chinatown, the Red Brick Warehouse, and Yamashita Park are within walking distance. I booked a Room with panoramic views of Yokohama Port, and since there was availability, I was upgraded free of charge. The Facility was excellent, and the bed was very comfortable—I was able to relax and recover from travel fatigue. This Hotel is highly recommended for anyone visiting the Minatomirai area.

We stayed for one night on the dog-friendly Plan with dinner and breakfast included. Both the seafood hot pot and breakfast were delicious. The seafood hot pot portion was a bit small, so if you have a big appetite, I recommend bringing extra ingredients. For breakfast, the made-to-order omelet and French toast from the live kitchen were especially good. The bath area had fewer washing stations than expected, so you may have to wait during busy times. The shower was easy to use (adjustable water pressure and it didn’t shut off automatically), and the ReFa hair dryer dried even long hair quickly. There were also a pool and table tennis in the building, plus board games available to borrow for in-Room play—our child loved them. The Room felt like a luxury apartment model unit, with the bedroom clearly separated from the living/dining/kitchen area, so we could relax without worrying even after our child fell asleep. If you have a Netflix account, you can watch it on the TV. That said, it’s hard to ignore that some detailed cleaning in the Room seemed insufficient—especially how dirty the air conditioner and ventilation fan were, which was disappointing. The air conditioner had heavy blackish stains that looked like mold not only inside but also on the exterior. The ventilation filters in the changing area and toilet were packed with dust, which was shocking. Also, while the bathroom and kitchen areas were kept clean overall, limescale hadn’t been fully removed from the small sink installed in the toilet. Dog amenities were well stocked overall, making this Accommodation great value for money and one we’d like to stay at again—but because both the air conditioner and vents were truly dirty, I hope they will be thoroughly cleaned before our next visit.

Three years ago, my wife and I stayed here and made wonderful memories, so this time we stayed with six people: my son-in-law’s parents (who live in Shanghai), my daughter and her husband, and my wife and me. Everyone was very happy with the stay.

I was amazed by the amount of food served at dinner. There was more than I could finish, and given the times we live in, I felt very sorry about that. With plenty of fresh Sanriku seafood and a relaxing soak in the Onsen, it was an Accommodation I was extremely satisfied with.

The front desk staff were extremely friendly and welcoming. We were also able to use the private family bath, which was very relaxing and refreshing. The entire property was very clean and pleasant.

This was my second stay. The dinner at Ikaza, which I had on my first visit, was truly delicious, and about 80% of the reason for this stay was the food (it’s that good!). The retro furnishings and overall atmosphere of this long-established Matsumoto Hotel are also charming and full of character (some parts do feel old, but that’s part of its appeal). It’s also in a great location with easy access to Nawate Street, museums, and Matsumoto Castle, making it a very convenient Hotel. I’d love to come back again to refresh.

My first time in Okayama City. I stayed at the Hotel because I had dinner planned nearby with a friend who lives in Okayama. It was clean, and the shampoo and conditioner had even been refilled to the brim—I really appreciated the thoughtful attention to detail. Breakfast was a buffet, and the staff kindly explained each dish; I was very satisfied with the selection. Thank you very much.

I stayed in a Western-style bedroom on the 5th floor. The view was great—almost an ocean view—and the morning scenery felt especially refreshing. This is a very dog-first Hotel, and this Plan included dog treats, breakfast and dinner for my dog, and even souvenir tickets, which made us really happy. The meals were buffet-style with crab and hot pot options too—I ate way too much, and everything was delicious. There were photo spots and a dog run, so we enjoyed ourselves even inside the building. I’ll definitely be back again.

Last time, we stayed in January of last year. Even in the freezing cold, having a BBQ while sitting under the kotatsu on the balcony was so much fun. This time, we returned at the end of summer with our senior dog. It was the best season, and we fully enjoyed the black-water Onsen both indoors and in the large public bath. The staff’s greetings as we passed by, their willingness to help when we needed it, and the front desk team’s smiles and efficient guidance were even more pleasant than before. The thorough cleanliness may also be thanks to considerate guests… Wherever you go, you can truly feel how comfortable it is. This Accommodation keeps evolving for the better every day, and we’re already looking forward to our next visit.

I stayed here with my husband while I was pregnant. One morning, we woke up unusually early and took a walk together to Kiyomizu-dera Temple. The location is excellent, and I think it’s ideal for sightseeing. The lounge was also very comfortable. I recommend staying in a Room with a large bath!

The breakfast buffet offered a wide variety of options, the Room air conditioning worked well, and above all, the staff were friendly and wonderful. The front desk team, restaurant team, and housekeeping team—especially the male housekeeping staff member I met in the morning when checking out—was so polite that I found myself thinking, “Wait, are you really part of the housekeeping staff?” He made a great impression.

We stayed for three nights on a Plan with breakfast included. The location near Kaminarimon was convenient, and the staff were kind and helpful. The breakfast bread was incredibly delicious! It was so good that we ate at the Hotel all three mornings. It was also great that the room did not have a unit bath, so we could relax and enjoy a proper bath.

We stayed the night before a memorial service in Kamakura. The Hotel is conveniently located near the station, and we also enjoyed exploring around Ofuna Station. The Hotel was clean, the staff greeted us warmly, and they kindly assisted us with the check-in and check-out machines. The amenity bar offered a wide variety of bath salts, which was fun to choose from, and there were many thoughtful touches throughout. Breakfast was delicious as well. We were just talking as a family about staying at Mets again the next time we come for a memorial service.

I stayed here last year to celebrate my birthday, and loved it so much that I returned again this year for my birthday celebration. This time, I truly appreciate your even more thoughtful hospitality. Thanks to you, I was able to relax wholeheartedly in the Room. This year’s concept was to take things slow at a Hotel. First, I enjoyed a Multiple Night Stay at a wonderful Hotel in Umekoji. Then I came here. The atmosphere is different, yet even better. It feels very calm and serene. I think it’s because you make the most of the location by the Kamo River and help guests experience Kyoto in such a comfortable way. Even though it’s right in the bustle of Shijo-Kawaramachi, this is a space where you don’t feel any of that at all—remarkable. Your affiliated HIYORI Ocean Resort Okinawa is also one of my favorites—a wonderful Hotel that lets you truly feel the beauty of Onna Village. And now SORANIWA Terrace Kyoto has won me over too! At this rate, I’ll probably be back again for my birthday next year.

This was my second stay, and both the Room and the washroom were clean, which was very nice. When I visit Miyajima again, I will stay at Miyajima Coral Hotel.

The room was bright, and both the open-air bath and indoor bath were fed directly from the hot spring source, making them wonderful. It rained that day so we couldn’t go sightseeing, but we were able to relax in the room, and we were very satisfied with the meals. The staff were also very attentive—overall a great place to stay. One small point: the area around the sink was quite narrow with nowhere to place toiletries or makeup items we brought, and it would be helpful to have a tabletop makeup mirror or a small stand nearby.

All the staff I interacted with (front desk, restaurant, and gift shop) had a great atmosphere—and their service was excellent as well. The food was delicious, and the all-you-can-drink plan included Sapporo beer. The Onsen was a comfortable size, and thanks to renovations a few years ago, the Room didn’t feel outdated at all. If I have the chance, I’d love to come again and stay here again.

We stayed in an 8-tatami Japanese-style room, and it was very clean. The view from the window felt open and spacious, and we were able to relax comfortably. The baths were also excellent, with many different jacuzzi-style tubs to enjoy. Both the front desk staff and the shop staff were kind and supportive, which made us very happy and left us with wonderful travel memories. While waiting for the bus, we adjusted our schedule by having some self-serve coffee, and the spacious lobby filled with bright natural light was fantastic. Since this is near my late mother’s family home, my husband and I have been talking about coming back again in spring. Overall, we really loved the calm atmosphere of the area.

I had plans from the evening, so I chose this place because I could check in at 2:00 PM and it’s close to the station. When I arrived, there was construction next door and it’s in a busy downtown area, so I was worried about noise. However, there was no construction noise or nighttime disturbance, and I had a comfortable stay. Check-in was smooth with just one signature since the online reservation details were already reflected (some places still make you fill everything out by hand). If I come to Nagoya again, I’d like to stay here again.

We stayed here as a couple. The location was good, the price was reasonable, and the facilities and services had everything we needed—no complaints at all. We would consider staying here again if we have another opportunity.