全國 × 接待・服務評價高的飯店·日式旅館 - 82頁面

A hotel on a mountaintop. There is nothing around, and in front of the large parking lot is Mantennoyu hot spring. The spacious indoor bath and open-air bath are relaxing. The large public bath has the feel of one at a golf course. The in-room bath may be sufficient. Each dish was carefully prepared, and everything was delicious. We visited from Kanagawa Prefecture, but it felt quite far—5.5 hours each way was tiring.

The property was very clean and excellent. Even without dinner, the complimentary drinks, snacks, and late-night meal were more than enough. The hot spring was wonderful—perfect when you want to relax and unwind.

Conveniently located near Kichijoji Station, with many restaurants and supermarkets nearby. The Room was easy to use, and it was a good Hotel. I rated the hospitality/service 4 because the self check-in machine was not working properly, but the front desk staff responded quickly and were very helpful. I didn’t add breakfast because I had an early morning for work, but the lunch poster in the elevator looked delicious. I already made a Reservation for my next business trip the following day, so I look forward to staying again.

Even though I requested a memory foam pillow and blankets right before my stay, you handled it properly, which was very helpful. Thank you. On the day of my stay, the staff were efficient yet courteous, and I was able to enjoy a comfortable stay. The Facility is not new, but it was kept very clean, and all necessary amenities were provided. The Room was larger than those at other Hotels I have stayed at so far, and above all, I felt it offered excellent value for money.

The exterior gives the impression of a traditional hotel, but once inside, it feels like a bright and clean luxury Ryokan. The rooms and hallways have a touch of Showa retro atmosphere, yet everything is impeccably clean and well-maintained. The staff's hospitality is excellent. As for the meals, true to the hotel's name, there are many recipes featuring apples that were both enjoyable and delicious. However, the highlight was definitely the Onsen. The large public bath was almost always private whenever I visited, and the water quality was incredibly smooth—leaving my skin warm and moisturized after bathing. I also appreciated how they separated bathing areas for day visitors and overnight guests, which added to the special feeling of staying there. The welcome apple was not only delicious but also a charming idea that brought warmth to my experience. I would love to visit again!

We stayed here for a family trip. We love Hida furniture, and we were delighted with the table and sofa in our Room. For amenities, I wish there had been a towel for washing the body. We only had breakfast, but there were also dishes served in small bowls, which made them easy to pick up. Everything was delicious. It’s a Hotel we would like to stay at again.

They also stored my luggage before check-in. There was one washing machine in the women’s large public bath, so I felt comfortable doing laundry. The bread at the breakfast buffet was delicious.

The staff were friendly and welcoming. The Room was clean. The unit bath was surprisingly spacious, with a cute orange accent color. The pillow had a unique feel and was comfortable for sleeping. The parking lot is free and spacious, making it easy to park. The coin laundry was cashless via an app, which was very convenient. I would definitely like to stay here again when I visit the Fukui area.

We arrived in the evening and chose the plan with two meals included. The only convenience store within walking distance is a Lawson about 10–15 minutes away. Since you have to cross a national highway at night, it feels far. We were glad we added meals. The carefully prepared dishes were unique both to look at and to taste, and we really enjoyed them. I definitely recommend adding meals. We went early in the morning to Ritsuunkyo, came back for breakfast, rested in our Room, and then hiked up Takeda Castle; being able to take breaks along the way was great. This is a recommended Accommodation. Since it is an old traditional house Hotel, I would not recommend it to those who cannot enjoy an older building or who expect perfect Facilities.

Thank you very much for your hospitality on this occasion. There were no major issues, and I am grateful that I was able to enjoy a generally comfortable stay. I hesitated to write this in a Review, but as I have no other way to convey my message, please allow me to share a few requests for improvement here. I am usually assigned Room 820, but this time I was shown to Room 620 for the first time. A common issue in both rooms is that the air-conditioning temperature setting is limited to a minimum of 23°C. This may not be a problem in midsummer when outdoor temperatures are high, but at this time of year the nighttime temperature drops, and at 23°C the cooling does not work well enough; each time, it becomes uncomfortably warm and makes it difficult to sleep. I understand the intention of narrowing the selectable temperature range and adjusting output at the outdoor cooling tower unit in order to reduce utility costs; however, if that results in guests having to endure an uncomfortable room temperature, I feel that is problematic. If possible, I would appreciate it if guests could select down to around 21°C. For reference, at Sotetsu Fresa Inn Yokohama Station East Exit, cooling can be set down to 20°C. In addition, compared with before the renovation, removing the working desk space and also removing the two towel hooks that were on the wall to its left has been inconvenient—there is now nowhere suitable to hang used bath towels to dry. Even in a twin room, there should be other guests besides myself who work in their rooms; having only a small table in front of a small high sofa is inconvenient. Also, leaving two chairs sitting by themselves where the desk area used to be seems like wasted floor space—and even on the lighting switch it still says “desk.” For your reference, I have attached an image of bath towel hooks installed in the full changing area at Sotetsu Fresa Inn Yokohama Station East Exit. Regarding Facility items specific to Room 620: The screw on the right-side bracket of the face-towel hook by the sink is loose and wobbles; please tighten it. Also, as for wall-mounted TV set: it tilts downward by about 7 mm on its left side; if possible, I would appreciate it if you could correct this. I sincerely apologize for raising such detailed points like an overly picky guest; however, there are many excellent aspects otherwise. As I would like continue staying with you going forward as well، these comments are offered with hopes for further improvements in convenience. I would be grateful if you could consider them positively.

Among the dinner and breakfast buffets, the salad vegetables, Jersey milk, and desserts such as milk pudding were especially delicious. I was disappointed that I couldn’t try everything. In the lobby, a wood-burning stove was lit even in summer, and the crackling sound was very soothing. Although I didn’t try it myself, families with children were roasting marshmallows on skewers over the stove. It was a relaxing one-night, two-day stay for both body and mind.

Each room has a private indoor bath and an open-air bath. You can choose premium ingredients for the meals, but even the standard ingredients are exceptionally delicious—especially the dashi. The menu changes with the seasons, and the seasonal kaiseki cuisine is outstanding.

We stayed for one night to celebrate my girlfriend’s birthday. All the staff were always smiling, and their service was polite and attentive, so we had a very comfortable and enjoyable time. Upon arrival, we were shown to a private room next to the lobby, where we enjoyed some tea and sweets while choosing yukata. The lobby also had books and a souvenir shop. On the rooftop terrace there was a footbath, and we could truly relax while looking out over Lake Ashi and the surrounding mountains. We didn’t use them this time, but there was also a table tennis room (paid) and a kids’ room. The view from the open-air bath in our Room was amazing—I ended up soaking three times: on the first evening, at night, and again after breakfast on day two (haha). It seems they can also adjust the set temperature of the open-air bath upon request. In addition to the shower next to the open-air bath, there was also an indoor bathroom in the Room. I was happy that the hair dryer in the Room was ReFa. We had both dinner and breakfast during our stay. Both meals were served in the same private room we were shown to upon arrival. Dinner started at 18:00, and breakfast could be chosen between 8:30 or 9:00—great for someone like me who isn’t good at waking up early. Dinner included dishes such as salt-crusted grilled spiny lobster as well as lava-stone grilling of Kanagawa beef and Ashigara beef, which made it really fun. Both dinner and breakfast were truly excellent, and my girlfriend was very satisfied. The large public bath wasn’t very big, but it wasn’t crowded at all—we were able to bathe almost privately most of the time. The water was milky/opaque (nigoriyu), and my skin felt pleasantly soft afterward. I’ve been to Hakone several times, but it’s rare to find an Accommodation this good. We would definitely love to stay again. Thank you very much!

This was my second stay. The Room size and Facility are fairly standard, but everything is well cleaned and feels very fresh and spotless. The real highlight is the breakfast—there’s a great variety, and everything is delicious. Made-to-order dishes like lemon steak and fried horse mackerel, limited-time specials, and the homemade pudding for dessert were all excellent—I was truly satisfied. The breakfast staff were also kind and attentive, making this a Hotel I’d happily recommend to others. I’ll definitely stay here again when I’m back in town!

It’s neither particularly good nor bad, but it has all the basics and feels like an easy, casual place to stay. It’s also nice that there is a proper parking lot.

This Accommodation is highly recommended. The Room was clean and comfortable, and with the fresh greenery of the season, the semi-open-air Onsen was absolutely wonderful. The front desk staff were also very helpful, and we had a pleasant stay. The location and surroundings are excellent. It’s an Accommodation I’d love to visit again. Next time, I plan to choose the largest Room with an open-air bath.

I was surprised to find my skin felt so smooth the next morning. The hot spring and large public bath were excellent. Dinner is served in a semi-private setting, so you can relax and enjoy your meal. Breakfast is buffet-style with a wide variety of options, and both Japanese and Western dishes are delicious. I went back for seconds of the clam miso soup. There is also a shuttle bus to the station, making it convenient even if you’re not driving.

It was close to the station and the building was beautiful. The bath water was also very good. I was grateful to be able to use the bath on the floor near the bath. The location of the outlet next to the bed was hard to find, so it would be helpful if there was a mark somewhere. Day use was good, but I also wanted to stay overnight.

As always, the staff were very helpful, and the room was well cleaned, so I had a comfortable stay. If I had to mention a few drawbacks: • Shower It is not a thermostatic mixer tap, so adjusting the temperature and water flow is inconvenient. The showerhead also cannot be temporarily shut off. I would like to see this improved. • Air conditioner Even if the unit is old, it’s fine as long as it works; however, I would like it to be able to run while I’m out (e.g., on a separate power supply). When entering the room, it isn’t at a comfortable temperature, which feels unpleasant. • Cups There are no standard drinking glasses in the room—only coffee cups and plastic bathroom cups. Please provide glass tumblers for beverages. I feel there used to be some before. • Breakfast The complimentary breakfast is curry only. Since the rice is delicious, I would appreciate simple Japanese side dishes such as eggs, natto, miso soup, or pickles as well. Having curry every morning becomes tiring. These are just my comments.

Surrounded by mountains, this Hotel is quiet and offers a relaxing, unhurried stay. At the front desk, you can borrow items such as soccer balls and badminton equipment. In summer, the indoor pool is also available, making it a comfortable choice for families with children to enjoy with peace of mind. The buffet felt slightly limited in variety, but everything tasted great and I went back for seconds several times. Depending on the season, there are also dishes featuring crab or abalone, giving the impression that guests of all ages can enjoy it. One small point to note is the shop: while there is a wide selection of souvenirs, there are fewer options for snacks and alcohol. You may want to buy those in advance at a convenience store or supermarket on the way. Also, because the building uses centralized air conditioning, there are no individual air conditioners in each Room. If you are sensitive to temperature changes, bringing lighter or warmer clothing may help you stay more comfortable.