ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 82หน้า

I stayed here because of its convenient location for enjoying a concert at Ohga Hall. This Hotel has a quiet atmosphere that lets you feel Karuizawa’s history. Thanks to the kind and attentive service from the staff, I was able to relax and enjoy my stay. Thank you very much. However, I felt that seniors should be careful of the step in the bathroom.

We stayed in the Kozu Room. The Room was spacious and comfortable. Although the facilities are mostly shared with Kowakien, they are clearly separated in various ways, which was great. The meals were delicious and more than we could finish. All the staff were courteous, and we had a wonderful time. This is an Accommodation I can recommend.

Located about an hour from Shinjuku and easy to reach, yet once you step inside, a beautiful, nature-filled garden unfolds and makes you forget everyday life in an instant. The Room was also wonderful—said to be a favorite of Hayao Miyazaki—with thoughtful details throughout, from the view from the round in-room bath to the uniquely textured corridors, creating a truly charming atmosphere. From arrival to departure, the staff’s warm hospitality and attentive care made our family feel completely at ease, allowing us to spend a very comfortable and happy time.

We were soothed by the greenery visible through the large windows and enjoyed a relaxing, luxurious stay. The weather was great, and it was wonderful to have tea and breakfast outside while listening to birdsong. We were also deeply moved by an unexpected surprise—a herd of deer came to graze nearby. We would love to visit again.

Great location, and the room was spotless—very satisfied.

This was my first time visiting Dogo Onsen with my niece. Since I mentioned during the Reservation that I have trouble walking, you kindly arranged a Room right near the elevator. Thank you for your consideration. All the staff were very helpful, and we had a comfortable two-day stay. We especially enjoyed comparing different mandarin orange juices and tasting different mandarins.

This is a well-sized Hotel with a tasteful blend of Japanese and Western styles. The space was clean and comfortable, and I slept very well. There were no items like lotion or cleansing oil at the sink in the changing area by the bath, but most guests probably bring their own, so it should be fine. If anything, I appreciated that the area around the sink was not dirty. It was also nice that I didn’t need to bring towels from my Room. The flooring in the Room was a bit tough for me because I’m sensitive to cold, but it does help keep things clean. At check-in there was a lot of information to go over, and I got a little spaced out partway through and missed responding once. After that, they explained things more concisely, and at the end they smiled and said, “Thank you for your time.” Thank you for the pleasant service.

The Room was also kept very clean. Given the current situation, I’d say it offers outstanding value for money, including meals! It seems a new location will be opening near my hometown as well, and I’ll definitely use it.

I stayed for two nights as a solo traveler (no dinner, breakfast included). The building itself seems old, but the interior was very clean and I had a comfortable stay. Based on the Accommodation Fee, I had certain expectations, but it exceeded them. I’m glad I chose to stay at Marumo. Thank you very much!

The Room I had wanted to stay in for a long time was just as wonderful as I expected. This meal menu was very good!! If I may be picky, since there is plenty of hot pot, I personally think thinly sliced pork would be easier to eat. I was able to relax again this time. I will visit again.

I came across this Accommodation while searching online for a place to stay during Golden Week, and it turned out to be wonderful. The staff welcomed us with warm smiles. The food, drinks, and water were all excellent. Since it was spring, I was happy to be able to enjoy mountain vegetables as well. The building and rooms are old, but they have been beautifully renovated with great skill and care. I was very satisfied. There is also a row of cherry trees nearby, so I would love to visit again during cherry blossom season.

Because we moved our trip home forward at short notice, we ended up making a Reservation the day before. From welcome to farewell, everyone at the Accommodation greeted us with warm smiles throughout. The meals—both dinner and breakfast—were just the right portions for us as a couple in our 60s, and everything was delicious. We especially enjoyed the local cuisine, steak, local sake, and local wine—it was wonderful. The younger staff also chatted with us while explaining the dishes, and our Room was quiet and relaxing, making it a great memory. If I had to mention anything, it would be nice to have two Room keys, and I would have preferred a lighter down comforter. Thank you very much.

I regularly meet friends in Yuda Onsen, and I always stay at this Hotel. Since there is no curfew, we can enjoy drinks at a relaxed pace. I also like the bath—the hotter water feels great. It’s very quiet, so I can rest comfortably. The parking lot is spacious, which is reassuring. I will stay here again.

With the prominent sign and easy-to-park lot, we arrived without getting lost. The staff were pleasant and welcoming at check-in. There was a wide variety of welcome drinks after check-in, and my child enjoyed them after the bath. The bath area was very clean, so we could relax and soak at ease. It seems they prepared a ladies’ Room for us, and I was able to enjoy a luxurious stay with the hair dryer and nano steamer. My child really liked the Hotel and says they want to stay again—if we travel, they want it to be Super Hotel. I also found this to be a Hotel I’d like to use again if I have the chance. Thank you very much.

We stayed here for three nights after finding it by chance while planning a trip to enjoy the northern area with three generations. When we made the Reservation six months in advance, only the first floor was available, but it turned out to be perfect—there’s an entrance door right near the parking area, which was great since we were traveling with our grandfather. The space is spacious and the facilities are extremely well equipped. Instructions and guides were posted throughout, so we could relax and stay as if we were living there. It was hot during summer vacation, but we loved being able to take quiet walks along Fukugi Tree Road in the early morning and evening. The sound of the waves at Bise Beach was also incredibly soothing. It was also very convenient that parasailing, Kouri Island, and Junglia were all within 30 minutes. When we visit Okinawa again, our whole family agrees we’d love to stay here again. Highly recommended Accommodation!

The staff were very helpful. I think this was the best Hotel I have ever experienced in terms of service. I’m glad I stayed here, and I would like to stay again. Thank you very much.

I stayed at Ne no Hana at Otoiroka no Toki once a long time ago, and because all Rooms are separate villas with spacious, relaxing interiors, I chose to stay again after a round of golf. I was very satisfied with the thoughtful service from the staff. The meals were also excellent, and it was great that additional dishes could be ordered separately. Above all, the head chef personally came to greet us and brought homemade pickles—I enjoyed them so much that I asked for seconds three times. The way the natural flavors of the ingredients were highlighted while still being refined deserves high praise. This Accommodation is highly recommended for anyone who wants to spend quiet, private time. At check-out we were seen off, and it was my first time ever to be personally seen off by the head chef as well. His smile was wonderful and made me want to come back again without hesitation. Since I’m a big foodie, I tend to rate an Accommodation based on its meals; from the very first dish I felt confident it would be great—and in fact I returned to my Room completely full and satisfied. I hope to stop by again around early autumn. Thank you very much for everything.

I’m so glad I was lucky enough to get a Reservation at the Accommodation I’d been hoping to stay at when visiting Shodoshima! Thank you for emailing me in advance to confirm that my stay date fell on your Children’s Day, and for your very attentive support even before we arrived. The meals were excellent—we enjoyed plenty of Shodoshima’s local vegetables and fish, and we were completely satisfied. Thank you as well for the careful explanations of each dish and for adding a final message. The Onsen was private and wonderful. It was a shame that our timing didn’t work out, and in the end we couldn’t use one of them no matter when we checked… I also really appreciated the free drink service. We were too full to try the homemade fruit drinks or alcohol, so next time I’d like to come with more time (and room in my stomach), haha. Breakfast was delicious too—I finished everything! It was fun chatting about wanting to go to live shows, haha. I hope you enjoy your private time as well, so you can do even more wonderful work. One small thing: I wish the blind on the Room bathroom window could be adjusted. It felt like it might be visible from outside… haha Other than that, it was an incredibly relaxing space—perfect. Shodoshima is such a wonderful place. I’ll be back!

I was wondering how things would be after the change in management, but it was a comfortable stay with meals truly worthy of an auberge. The young chef is full of talent, and I’m excited to see what kind of dishes he will create in the future. As for service—such as the timing of meal service—I think it will become more refined as they gain experience. If I had to mention anything, I would have appreciated having both loungewear and pajamas, and on a smaller note, amenities like shoe-shining supplies. I will visit again.

All staff greeted us cheerfully, the guidance was courteous, and they even helped direct cars in the parking lot. The Accommodation was spotless and offered outstanding hospitality. Above all, the open-air bath was spacious, clean, and wonderful—it really helped us unwind. It was a shame we couldn’t go out onto the terrace due to bad weather, but we’d love to visit again on a sunny day. Thank you very much!!