Seluruh negara × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun - 82Halaman

I stayed for two nights with my daughter with breakfast included. First of all, the Hotel was clean, and the staff had a great, welcoming atmosphere. The drink bar, one complimentary alcoholic welcome drink, and the fun service of making and eating takoyaki ochazuke yourself were also a nice touch. From the Room, Tsutenkaku looked absolutely beautiful, but the Room felt smaller than I expected—you can’t really open two suitcases. The shower water pressure was strong, and it was easy to adjust the temperature. Amenities: towels are exchanged upon request, and you can take as many loungewear sets and toothbrushes as you need from the lobby. There was also a hair iron in the Room, which was very helpful for women. It was also great to have a coin laundry on the first floor. Everything at the breakfast buffet was delicious; I just wish there had been kushikatsu on the second day’s menu. It was also very helpful that they could store our luggage both before check-in and after check-out. I would definitely stay here again when visiting Osaka.

I arrived at the hotel earlier than expected, and I truly appreciate your thoughtful gesture in preparing my room ahead of time after noticing me waiting. I will stay here again when I visit Fukuyama for work. The breakfast was also very delicious!!

With the prominent sign and easy-to-park lot, we arrived without getting lost. The staff were pleasant and welcoming at check-in. There was a wide variety of welcome drinks after check-in, and my child enjoyed them after the bath. The bath area was very clean, so we could relax and soak at ease. It seems they prepared a ladies’ Room for us, and I was able to enjoy a luxurious stay with the hair dryer and nano steamer. My child really liked the Hotel and says they want to stay again—if we travel, they want it to be Super Hotel. I also found this to be a Hotel I’d like to use again if I have the chance. Thank you very much.

In early autumn in Karuizawa, I was able to enjoy delicious cuisine in a quiet setting. I arrived a little early, before 3:00 p.m., tired from the drive, but the welcome drink was nicely chilled, and the florentines left in the room were crisp and delicious. Although it was close to central Karuizawa, it was a lovely auberge with an attractive exterior, surrounded by forest and offering a calm, peaceful atmosphere. Inside, while the doors, windows, and other fittings had a classic style, everything was kept clean and there were no issues with usability; the furniture and small decorative touches were also charming. The lamp-style lighting fixtures were lovely but slightly dim—I would have appreciated an extra light for reading. For dinner, I had hoped to dine at Pyrenees among the two restaurants available, but it was closed that day, so I chose French cuisine at the main building instead. It was a French course with subtle Japanese influences and priced on the higher side at JPY 22,000. The main dish was duck (a bit early for the season), though there may be room for further refinement in its preparation; however, it paired beautifully with the wine selected for me. Dessert consisted of two elaborate dishes featuring seasonal fruit. Considering this attentive service as part of the experience (and given that prices have risen everywhere over this past year), I felt the cost was understandable. The bathroom had a Western style with a separate shower booth and was well equipped overall; however, as someone of smaller build—and over 70—I found some aspects slightly concerning: the tub floor felt slippery underfoot, the bathtub sides were high to step over without anything to hold onto. I would appreciate it if more consideration could be given to elderly guests. Overall, it had an elegant and relaxing atmosphere.

The kids’ meals and amenities were excellent, and the Facility environment was wonderful for keeping children entertained. The kids’ room is open 24 hours, so even children who wake up early and are full of energy could enjoy themselves to the fullest. When our older grandchild fell ill on the second day, you were a tremendous help—preparing gentle-on-the-stomach meals and promptly taking care of the bedding. The adults who enjoy drinks also thoroughly enjoyed the all-inclusive plan. We would love to visit again. Just one request: we would feel safer if an additional lock for access to the open-air bath and footbath area could be installed higher up as well. Our 4-year-old can unlock doors on their own, and we felt anxious about them accidentally stepping out onto the terrace and potentially falling into the river. Thank you for considering this.

Thank you for your hospitality the other day. Your attentive service was outstanding, and we were completely satisfied in every way. This is an Accommodation we would love to stay at again. The in-room Onsen was also excellent.

The staff came out to our car with an umbrella to greet us when we checked in in the rain. One of the female staff members was especially pleasant and welcoming. All of the other staff were also very friendly, and we were able to enjoy a comfortable stay.

The stylish interior in this historic building was wonderful! The Hotel had a great atmosphere that truly reflects its heritage. All the staff were very friendly and pleasant. The shower was incredibly cool! (LOL) The location is also perfect—right in the heart of the sightseeing area with excellent access. Lucky Pierrot and Hasegawa Store are right next door, Kanemori Red Brick Warehouses are just nearby, and Mt. Hakodate is only a short walk away—nothing to complain about. I’d definitely like to stay here again if I have the chance.

I stay here every time I visit Disney! I’m such a fan that I can’t imagine staying anywhere other than Grand Nikko (lol). All the staff are so kind and attentive—I’m a huge fan (lol). Thank you always for a wonderful stay. I’ll be back again.

It’s wonderful to find such a large garden in the heart of Tokyo. I was able to forget about everyday life and truly relax. There were so many international guests that it almost felt like being abroad. The staff were also very kind, and I had a very pleasant stay. Thank you very much.

We stayed here on our family’s first trip to Hokuriku. The room, hot spring, meals, and staff were all wonderful, and our whole family was very satisfied. As the one who planned the schedule and chose the accommodation, I was truly happy to see everyone enjoy it so much. We would definitely love to stay again.

What I was most satisfied with this time was, of course, the Onsen. The water had a strong sulfur scent—exactly what you’d expect from Manza Onsen. The scenic open-air bath with its incredible views felt amazing, and I ended up going in five times during my stay. I’ve always loved Manza Onsen, and this visit reminded me just how great the water is here. Meals were buffet-style, with roast beef as the highlight. It wasn’t especially luxurious, but considering the Accommodation Fee overall, both the selection and taste were more than satisfying. The all-inclusive plan was also a big plus. Drinks are unlimited, and you can enjoy snacks and ice cream as well. There’s table tennis and other activity corners in the building; on this day, the activity was calligraphy. It was nice to have things to do besides the Onsen, and I could truly relax. The staff were polite and attentive, and the facilities were kept very clean, so I felt comfortable throughout my stay. The Room had both air conditioning and a fan. The refrigerator is empty so you can use it freely. There are vending machines in the building as well, and I appreciated that they also offer a late-night snack service. I stayed in late September, but because of the high elevation it gets quite cold in the mornings and at night. If you’re visiting from now on, bringing an extra layer to throw on will help you feel prepared. If the weather is good, you can also enjoy a beautiful starry sky at night. Rather than coming for luxury dining, I’d recommend this Accommodation for anyone who wants to take their time enjoying Manza’s distinctive sulfur springs, spectacular open-air baths with views, and an all-inclusive stay. Manza’s hot spring water really is outstanding—I’d love to come back again just for the Onsen.

It was a wonderfully relaxing stay—enjoying donuts in the lounge, working up a sweat at the gym, then heading back to the lounge for some snacks. The bathroom was comfortable, with a separate washing area. The staff were also very courteous. I’d love to stay again.

I stayed for two nights and three days on my first trip to Izumo Taisha with my mother. From the warm welcome to the guidance throughout our stay, everyone was very kind. There were many types of baths, all thoroughly cleaned and spotless. We were happy to find ice cream at night and a dairy drink available in the morning. Both breakfast and dinner were buffet-style with a wide variety of options. Everything was delicious—I honestly felt like staying for a whole week (lol). After dinner, they also provided caffeine-free tea and more; their thoughtful hospitality truly warmed our hearts. Everything about this place was wonderful. They even arranged a taxi for us. The room was very clean, and since my mother loves coffee, she was thrilled that there was a coffee set (with beans) in the room. It was an incredibly fulfilling three days and became the best memory for both of us. Thank you so much to all the staff members. When we come back to Izumo, we will definitely stay here again.

This time, I stayed here with my elderly parents. It was our second stay in six months, and although we weren’t blessed with good weather this time, we thoroughly enjoyed everything—the meals, the lounge, and the entertainment. My parents were very satisfied with everything, including the atmosphere, and were truly delighted with this trip. We would love to return again in the future.

We had a wonderful stay. Although the building is a bit old, it was clean and comfortable. The large public bath was not crowded, and it was kept very clean with frequent cleaning. It was also great to have a ReFa shower head installed. Both breakfast and dinner were excellent, and the grilled beef at dinner was surprisingly delicious.

In recent years, I have stayed here every time I visit Ise. I always look forward to Teppanyaki Seiseki. While enjoying pleasant conversation, we were able to savor outstanding ingredients prepared with superb skill—delicious abalone, spiny lobster, and Wagyu beef in abundance. We were extremely satisfied. This is a wonderful inn with attentive and thoughtful staff. The Aurora Bath is also excellent. I would definitely like to stay here again.

Every staff member greeted us with a constant smile, and whenever we had questions, they answered politely and thoroughly, allowing us to relax with peace of mind. At the front desk, Ms. Y assisted us with both check-in and check-out, and even saw us off from the front desk; after hearing her voice, an international staff member from the cloakroom also came to see us off—it felt truly heartfelt.

This was our 50th stay at last. We always look forward to visiting—for the delicious meals, the warm smiles of the familiar staff, and the hot springs. Staying at Minakami Sanso helps us unwind from everyday fatigue. Thank you as always. We’re looking forward to our next reservation as well. Best regards.

This time we stayed in the dog-friendly Room with our daughter and her husband. My spouse and I have stayed here four or five times, and we keep coming back because the meals are delicious and the service is very attentive. It was our daughter’s first visit, and she was happy with how good the food was. Since it was our first time visiting in summer, we were surprised by how many insects there were and how crowded it was, but we were able to spend comfortably in the Room. However, one Room for four people and two dogs felt a bit cramped, so next time we plan to book two Rooms. The Room was clean and had no dog odor.