全國 × 接待・服務評價高的飯店·日式旅館 - 170頁面

My first time in Beppu Onsen. Everyone provided courteous service, and I was completely satisfied with all the Onsen facilities. If I had to mention one thing, as an older man I couldn’t figure out how to use the hair dryer. All the meals were delicious, but I would have been happy if there were a few more Kyushu-style dishes. If I have a chance to visit Beppu again, I’d like to stay here again. Thank you very much.

Since there is no bath, I went to a public bath before checking in. It’s close to the station and has a laundry room. There’s also a convenience store nearby, and in the building next door there’s a sushi restaurant where you can enjoy reasonably priced sushi for lunch. I was happy to be able to choose and drink KEY COFFEE drip packs. I usually have trouble falling asleep at a Hotel, but I slept very well. The breakfast curry was incredibly delicious. I made another Reservation.

This was our second stay at Kamenoi Hotel Hikone. Just like last time, the staff were wonderful and the meals were delicious, so we chose to stay here again without hesitation. This time I was traveling with my 88-year-old mother. During dinner, she said the chair backrest hurt her bones, so I asked a staff member if we could borrow a cushion. They immediately brought us a large cushion, and after that my mother was able to comfortably enjoy about an hour and a half of dining. The dishes were served one after another at just the right timing while still warm, and everything was very delicious. The next morning, when we went to the Room for breakfast and gave our room number, I was surprised to see that last night’s cushion had already been placed on the chair backrest—it truly moved me. We enjoyed a delicious breakfast with gratitude for the staff’s thoughtful care. Thank you very much.

Reserved a Standard Twin Room in the new wing. As others have mentioned, we were upgraded to a better Room. The toilet and bath were separate, so we could relax and enjoy a long soak.> We had dinner on this Plan, but it was not “mini” at all. It was a full course: five appetizers, corn potage, pan-seared grunt with beurre blanc sauce and roasted shrimp, braised beef cheek, dessert, and coffee—everything was absolutely delicious. It would be a shame to stay here and not have dinner! To get to the Hotel we used Setouchi Taxi, and they also gave us a great presentation of recommended sightseeing routes. It was a wonderful trip. I’d definitely like to stay again when I visit Takamatsu.

The location, staff service, and thoughtful amenities were all excellent. They also upgraded our Room, which made the stay very comfortable. The 24-hour complimentary drinks at the front desk and the cloth hand towels were a nice touch. There were bath salts in the Room, and since I like soaking in the bath, it helped me relax and recover from fatigue. Among the Business Hotels I’ve stayed at, I think this was an overall very good Hotel.

Highlights Recap: A Thoughtfully Attentive Stay Experience Unbeatable proximity to the airport: After a long journey and a full day of shopping, the last thing you need is more time on the road. This hotel makes the most of its airport convenience, allowing you to drop your luggage quickly and settle in with ease before your flight the next day. Spacious and peaceful private space: The moment you open the door, you’re welcomed by an impressively roomy layout. Unlike many compact city business hotels, the suite-style design here offers a reassuring, home-like sense of comfort. A quiet night with excellent soundproofing: Despite being close to major transport links, the room’s sound insulation is outstanding. The night stays truly quiet—no disruptive noise—making it easy to enjoy deep, high-quality sleep. Comfortable amenities and thoughtful details: From soft, skin-friendly bedding to well-appointed bathroom fixtures, every detail reflects genuine care for guests—so you can fully unwind and enjoy a moment of relaxation before heading out.

Thank you very much for your hospitality. I truly appreciate it. I arrived late at night and was quite exhausted, but the warm greeting from the front desk staff made me feel genuinely happy. I had just bought a late-night snack at the convenience store behind the property, and I was surprised by how different the service was. In any case, thank you again for your courteous assistance. Breakfast was also very delicious. The yogurt ran out so quickly—I would have loved to have more. I would definitely like to stay again. Thank you in advance.

We had a relaxing Obon holiday. Thank you very much. I can’t eat a lot at my age, but the steak, roast beef, and sushi were all delicious. It was also great that the sushi was made fresh on the spot. Since we were on an upper floor, the view was wonderful, and the spacious Room was very comfortable. The Room felt clean and well maintained, with thorough housekeeping. We’re already talking about coming back again.

At the front desk, the staff kindly guided me through the procedures as I was unfamiliar with them. There was a complimentary coffee area and a reading corner behind the reception, and it felt like regular guests were enjoying a relaxed time. I also had breakfast; as someone who likes Japanese food, I was very satisfied with the buffet-style meal. The Hotel was also conveniently located near Kannai Station and very easy to use. Thank you for your hospitality.

Close to the station, the Room has a front-loading washer-dryer and a large desk, so it was very convenient. I would stay again if I come to the area. The front desk staff were also very kind and helpful. Thank you.

The Room was clean and well maintained. Security felt strong and reassuring, as access to the floor is restricted without a Room key for that floor. The location was convenient, with easy access from the station and plenty of nearby convenience stores. At the end of my stay, the toilet became clogged and wouldn’t flush when I was leaving; when I informed them at checkout, they both thanked me for letting them know and apologized for the inconvenience, which reflected very polite service.

We stayed as three generations—my elderly mother, myself, and my child. The Room had a calm atmosphere, and the Onsen with its unique jungle-style bath was unlike anything else. The meals made great use of local ingredients, and we were very satisfied. My mother was delighted as well, and it became a wonderful travel memory for us.

The room was clean and very nice. There were restaurants and eateries nearby, all within walking distance. The breakfast was also delicious. I would like to use it again if I have the chance.

The Facility was clean, and we had a very comfortable stay. There were convenience stores and supermarkets nearby, which was great. The staff were also courteous and helpful.

Just as I stepped out of the entrance to go for a walk, it started raining and I wasn’t sure what to do, but the front desk staff immediately brought me an umbrella, which was a great help.

We stayed as a family of five to cheer at an ice hockey game. At our grandchild’s strong request, we asked for a Japanese-style Room during summer vacation. They wanted to sleep together on futons. Thank you for upgrading us to a Japanese-Western style Room. It was very clean. Ocean view—highly recommend the sunset. Most of all, when a family member wasn’t feeling well, you unlocked the entrance and let us into the Room before check-in time, which we truly appreciated. In this Review, I want to express my sincere gratitude for everyone’s warm and caring service. We would definitely stay again. Great value for money as well.

Because we decided on our trip to Lake Toya at the last minute, I didn’t think we would be able to make a Reservation at a good Hotel. Since May is one of the peak seasons for travel in Japan, I wasn’t expecting much. But after staying there, the Hotel quality exceeded my expectations. I especially loved the dinner buffet. There was an incredible variety of dishes, and many were far better than I anticipated. I ate too much and ended up walking outside for hours afterward to feel better (laugh). Breakfast was more standard compared with dinner, but still very satisfying. As for the Onsen, “Hoshi no Yu” was truly outstanding—I highly recommend trying it at least once. Waking up early to use it was a bit tough, but it was absolutely worth it. The feeling of seeing Mt. Yotei from the Onsen in the morning is hard to put into words. It was truly spectacular.

I was pleasantly surprised by the excellent breakfast. The large public bath facilities were also very well equipped.

We stayed here for a mother-and-daughters trip (three of us) to celebrate my mother’s 90th birthday. We were also impressed that three beds were set up side by side. All the in-Room meals were delicious, and we enjoyed the dishes inspired by Mt. Fuji throughout—beautiful to look at as well. We could even see Mt. Fuji from the open-air bath in our Room, and we had a truly luxurious time. They also gave my mother a gift for her 90th birthday, which deeply moved us. My mother was thrilled, and it became a wonderful, unforgettable celebration.

Of the five Accommodations I stayed at on this trip, this one was the cheapest yet the best. The bed was large and very comfortable, and the Room had a calm atmosphere. Breakfast was included as a complimentary service, and everything—from chikuzen-ni to miso soup—was hearty and delicious. In any case, they had everything you could need, and I could really feel the owner’s hospitality. Thank you very much.