전국 × 고객 서비스 평가가 높은 호텔·료칸 - 170페이지

Whenever we visit Hokuriku, we always stay at “Notoya.” We always look forward to the warm hospitality from the staff and the delicious meals. This time, we stayed in a Japanese-style Room with a semi-open-air bath fed directly from the hot spring source, and enjoyed an all-sea-bream menu: a boat platter of sea bream, sea bream shabu-shabu, and sea bream ochazuke. The dishes were light and gentle on our bodies as seniors, and we were able to finish everything. The bath in the Room was also at just the right temperature, and we fully enjoyed the luxury of soaking morning and night while feeling the cool breeze. “Notoya” never disappoints no matter when we visit—we would definitely like to stay again next time. Thank you very much for taking such good care of us.

It was my first time in a while staying at this Accommodation. This time, the Room had a free-flowing Onsen bath, and with the large public bath as well, I was able to enjoy many baths—truly an Onsen-filled stay. The meals were delicious, and a woman who had come from overseas for training was very friendly and attentive, which made dining even more pleasant. However, it was raining heavily at check-in, so I felt a little disappointed that no one came out to greet me with an umbrella.

This was our first all-inclusive stay, and we stayed for two nights. The meals and access to the lounge made our Hotel stay very comfortable. There were three of us women sharing a triple Room, and it was spacious enough.

As a Diamond member, I was upgraded. The room was excellent, and I had a very comfortable stay. Thank you very much. When I visit the Nagara River again, I will gladly stay here again.

We stayed here for our family trip during summer vacation. The room was spacious, and the kids were happy with it. Breakfast was delicious, and I highly recommend it. It was even better because it’s close to the station.

I stayed for two nights. I didn’t have breakfast, so I can’t comment on it, but there are convenience stores nearby, as well as an onigiri shop open from early morning and ramen at the morning market, so it wasn’t a problem. The staff were friendly, and I had a comfortable stay. I wasn’t bothered by footsteps in the hallway or voices from other guests. I’d like to stay here again.

This was my first time in Tokushima and my first stay at Sunroute, and considering the price, it was a very good Hotel.\nThe building isn’t new, but the Room has been renovated and is comfortable. The bath and toilet are separate, and the bathroom is spacious with a washing area. The towels were thick and fluffy.\nThe large public bath on the top floor isn’t very big, but it’s a natural Onsen with a sauna. There’s no need to bring towels from your Room, and the woman at reception was extremely kind.\nIt’s conveniently located in front of the station, and even if you’re driving, there’s an affiliated parking lot directly behind the Hotel.

As always, we had a relaxing stay. No matter how many times we visit, the service from the front desk and restaurant staff is consistently excellent. I would also like to express my sincere gratitude to Mr./Ms. Y from the reservations team for kindly accommodating our various requests in advance. We will stay again.

I was hardly bothered by noise from the neighboring Room. The Room is small, so there’s limited closet space for hanging clothes, and it would have been nice to have a small set of drawers… but it’s not an expensive Room where I can really complain, and it was only two nights. There’s no free drinking water in the Room, but that’s on me for not reading the Reviews. The best part… breakfast. A few dishes were quite strongly seasoned and made me think “Huh?”, but overall it was delicious. The tofu dishes in particular were great—I’d love to have them again. A good Hotel in a convenient location near the station—very satisfying.

I stayed here on a motorcycle touring trip. When I was looking for a place to park where my bike wouldn’t get wet, they kindly told me, “You can park here,” and let me park in the best covered spot right in front of the guard station. If I can park there again, I’d definitely like to stay here next time.

I made a Reservation for a concert at Niterra Civic Hall (Nippon Tokushu Togyō). It was perfectly close—just a 30-second walk to the venue. Even though the Hotel is in a lively area, it was very quiet, and the staff were kind and attentive. The Room was spacious and relaxing, and I was very satisfied with the perfectly sized shelf in the changing area—just the right height and width. The lounge coffee was delicious, and although the manga corner is small, it had an appealing selection and I really enjoyed it! For breakfast, I had a Japanese set meal at “Tenya” on the first floor. The salmon, spinach ohitashi, and miso soup were all deeply comforting and delicious—I felt happily full from the morning for the first time in a while. I’d love to stay at this Hotel again—so much so that I’m thinking of checking upcoming concerts at Niterra Civic Hall just as an excuse to come back. Thank you very much for your wonderful hospitality.

Thank you for having me again after a long time. The renovated Room was wonderful. Even a woman traveling alone can stay here with peace of mind. The front desk staff member was a lovely woman with a great smile. The parking staff are always courteous, and the cleaning staff in the morning also greet everyone cheerfully. There was just one thing that concerned me... I noticed some dirt on the base/side of the toilet bowl (below the toilet seat). It’s easy to see when soaking in the bathtub. I would definitely like to stay again. Thank you very much.

I stayed in a Room with an open-air bath, but it was not an Onsen. That was the only disappointing point; everything else was excellent. The two baths in the building were also very nice, and it was especially great to find a jacuzzi in an Onsen, which is rare. Dinner reflected the sensibility of a female head chef, and breakfast being a half-buffet was also a nice touch. Overall, the facilities were kept clean and well maintained.

My flight was delayed and I ended up checking in after midnight, but your help made a huge difference—thank you. (I honestly wasn’t expecting much,) but the breakfast was incredibly generous and gave me a great start to the day. Access from the airport isn’t particularly convenient, but it’s close to the downtown area, so I think it’s a good option for sightseeing. I’d love to stay again if I have the chance. Thank you very much.

We stayed here on my mother’s 88th birthday during a trip to celebrate her milestone. When I requested a cake in advance, they prepared a wonderful birthday plate, and the staff showed such thoughtful care to make it a surprise. It became a truly special day for both my mother and me. The food was delicious, and dinner was so plentiful we couldn’t finish it all. The breakfast buffet was just as the Reviews said—there was an amazing variety, and it made us excited from the morning. It was also fun just looking at all the little pig decorations throughout the Hotel. I’ll definitely stay here again when I visit Shin-Otsuka. Thank you very much.

Both the exterior and the Room were very clean, and the service and Onsen were excellent. However, one thing I noticed was a slight musty smell from the Room air conditioner. Since it’s hard not to use it in summer, I would appreciate it if this could be improved.

We stayed here during the winter last time, so this time we came in a different season. It was an amazing hotel as always!! This time, we also visited “Mokumoku-yu,” which we didn’t have enough time to go to on our previous trip. The water temperature was just right, and while the facilities feel a bit old, everything is clean, so we were able to relax and enjoy our time there. The activities vary by season as well. This time we joined the firefly viewing tour, and the guide explained everything carefully. We even had the very rare experience of having a firefly land on our hand. It seems to have become a wonderful memory for our children—they still bring it up sometimes even now. We’re truly glad we joined! The pool even has waves at times, and there are always several lifeguards on duty, so we can comfortably bring our kids with peace of mind. As for dining, Waiwai Grill was delicious as expected, and the shops along Piman Street had been updated—those were excellent too. Our family especially loved the cheese factory shop. The bakery that’s been there for years is consistently great as well. Thank you very much!

We visited Kamogawa Sea World for my daughter’s birthday and stayed at this hotel for one night. We were looking forward to the dinner and breakfast buffets, and they were even more lavish than we expected—we enjoyed plenty of sashimi and sushi. The sea bream kamameshi was so delicious I wanted a second serving. My daughter was also very satisfied because she could eat lots of her favorite dishes. The breakfast croissants were great too. From our room we had a panoramic ocean view, and the sound of the waves was truly soothing. The hot spring we enjoyed together left our skin silky smooth and was wonderful. After returning home, my daughter and I talked about wanting to stay here again.

The bed was spacious enough for two people to sleep comfortably. The selection of pillows and amenities was a welcome touch. We also enjoyed a delicious breakfast.

I’m a repeat guest and have stayed here many times whenever I visit Fukuoka. This time, our family of four booked two twin Rooms. The Accommodation Fee is very reasonable, breakfast is free, the location is right in front of the station (almost inside it), parking is free, and there’s a 24-hour supermarket next door—everything you could ask for. I highly recommend it to anyone. All staff members at reception, in the restaurant, and housekeeping were kind and welcoming. Since we were attending a baseball game and couldn’t predict our check-in time, they also accommodated us flexibly. We enjoyed the complimentary breakfast as well. The mentaiko was a big hit with my whole family. If I could share one suggestion, having milk available next to the coffee would make it perfect. Even though there were many group guests staying at the same time, they managed breakfast buffet timing well by staggering schedules, so we had a completely stress-free stay. Thank you very much.