ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 170หน้า

Whenever we visit Hokuriku, we always stay at “Notoya.” We always look forward to the warm hospitality from the staff and the delicious meals. This time, we stayed in a Japanese-style Room with a semi-open-air bath fed directly from the hot spring source, and enjoyed an all-sea-bream menu: a boat platter of sea bream, sea bream shabu-shabu, and sea bream ochazuke. The dishes were light and gentle on our bodies as seniors, and we were able to finish everything. The bath in the Room was also at just the right temperature, and we fully enjoyed the luxury of soaking morning and night while feeling the cool breeze. “Notoya” never disappoints no matter when we visit—we would definitely like to stay again next time. Thank you very much for taking such good care of us.

I went to the bath at 5:00 a.m. Walking through the airport with no one around... There was already a line at the bakery that’s usually hard to buy from without waiting, which surprised me! Thinking it would be easier to line up for an afternoon flight, I took my time and enjoyed the bath. The water was wonderful. After that, I had breakfast— I topped a small bowl of rice with sashimi to make it like a seafood rice bowl. It was delicious.

We stayed here for my girlfriend’s birthday trip. The Room was a Japanese-Western style, very spacious, and the open-air bath was excellent. We also ordered flowers; the size and color were perfect, and she was very happy with them. Thank you very much.

This was our first all-inclusive stay, and we stayed for two nights. The meals and access to the lounge made our Hotel stay very comfortable. There were three of us women sharing a triple Room, and it was spacious enough.

As a Diamond member, I was upgraded. The room was excellent, and I had a very comfortable stay. Thank you very much. When I visit the Nagara River again, I will gladly stay here again.

We stayed here for our family trip during summer vacation. The room was spacious, and the kids were happy with it. Breakfast was delicious, and I highly recommend it. It was even better because it’s close to the station.

I stayed for two nights. I didn’t have breakfast, so I can’t comment on it, but there are convenience stores nearby, as well as an onigiri shop open from early morning and ramen at the morning market, so it wasn’t a problem. The staff were friendly, and I had a comfortable stay. I wasn’t bothered by footsteps in the hallway or voices from other guests. I’d like to stay here again.

As always, we had a relaxing stay. No matter how many times we visit, the service from the front desk and restaurant staff is consistently excellent. I would also like to express my sincere gratitude to Mr./Ms. Y from the reservations team for kindly accommodating our various requests in advance. We will stay again.

This is my third stay here. The direct connection to the station is a real highlight. The Hotel room is clean and very comfortable to use. Breakfast also offers many Nagoya specialties, which I enjoyed. I also appreciated the service of making a café latte upon request. With restaurants, a convenience store selling souvenirs, a pharmacy, and Starbucks all in the same building, it’s very convenient, so I would stay here again when visiting Nagoya.

This year, at my wife’s invitation, I stayed here for a birthday trip for my son and myself. Compared with a year ago, there were more international staff members, but I could really feel how hard everyone was working. This year again we chose the [Premium] Chef’s Selection featuring spiny lobster, abalone, and Matsusaka beef. The sashimi was exceptionally fresh and delicious—we were very satisfied—and the other dishes were also creative and excellent. The Room was the Shiracho-kan Japanese-Western style room; it was easy to use, well cleaned, and very comfortable. The Onsen temperature suited my preference perfectly, and since it was Friday there seemed to be fewer guests, so I was able to enjoy it almost all to myself, which felt wonderful. I am always extremely satisfied with my stay every year; however, this time I noticed two things: the Matsusaka beef shabu-shabu did not have the usual impressive flavor I remember, and the toilet (washlet) in the Room feels quite old and does not function fully. Since I would like to continue staying here in future years as well, I appreciate your continued support. Thank you very much.

I was hardly bothered by noise from the neighboring Room. The Room is small, so there’s limited closet space for hanging clothes, and it would have been nice to have a small set of drawers… but it’s not an expensive Room where I can really complain, and it was only two nights. There’s no free drinking water in the Room, but that’s on me for not reading the Reviews. The best part… breakfast. A few dishes were quite strongly seasoned and made me think “Huh?”, but overall it was delicious. The tofu dishes in particular were great—I’d love to have them again. A good Hotel in a convenient location near the station—very satisfying.

I stayed for a Multiple Night Stay. I didn’t have high expectations for the Club Lounge food, but the selection was slightly different from the previous day, and I was happy to see that they were considerate of guests staying multiple nights. That said, since it’s a Club Lounge, I was a bit disappointed that there wasn’t an afternoon tea service—it would have made the experience feel more complete. Since this is Kagoshima, I would have liked to see some local sweets (for example, purple sweet potato meringues or Kastadon). That part was disappointing. Sheraton always keeps the Room thoroughly cleaned and spotless. It’s my favorite Hotel. However, I didn’t like that the toothpaste in the amenities had been changed to paper packaging—it was inconvenient to use.

I stayed here on a motorcycle touring trip. When I was looking for a place to park where my bike wouldn’t get wet, they kindly told me, “You can park here,” and let me park in the best covered spot right in front of the guard station. If I can park there again, I’d definitely like to stay here next time.

I made a Reservation for a concert at Niterra Civic Hall (Nippon Tokushu Togyō). It was perfectly close—just a 30-second walk to the venue. Even though the Hotel is in a lively area, it was very quiet, and the staff were kind and attentive. The Room was spacious and relaxing, and I was very satisfied with the perfectly sized shelf in the changing area—just the right height and width. The lounge coffee was delicious, and although the manga corner is small, it had an appealing selection and I really enjoyed it! For breakfast, I had a Japanese set meal at “Tenya” on the first floor. The salmon, spinach ohitashi, and miso soup were all deeply comforting and delicious—I felt happily full from the morning for the first time in a while. I’d love to stay at this Hotel again—so much so that I’m thinking of checking upcoming concerts at Niterra Civic Hall just as an excuse to come back. Thank you very much for your wonderful hospitality.

Thank you for having me again after a long time. The renovated Room was wonderful. Even a woman traveling alone can stay here with peace of mind. The front desk staff member was a lovely woman with a great smile. The parking staff are always courteous, and the cleaning staff in the morning also greet everyone cheerfully. There was just one thing that concerned me... I noticed some dirt on the base/side of the toilet bowl (below the toilet seat). It’s easy to see when soaking in the bathtub. I would definitely like to stay again. Thank you very much.

I stayed in a Room with an open-air bath, but it was not an Onsen. That was the only disappointing point; everything else was excellent. The two baths in the building were also very nice, and it was especially great to find a jacuzzi in an Onsen, which is rare. Dinner reflected the sensibility of a female head chef, and breakfast being a half-buffet was also a nice touch. Overall, the facilities were kept clean and well maintained.

My flight was delayed and I ended up checking in after midnight, but your help made a huge difference—thank you. (I honestly wasn’t expecting much,) but the breakfast was incredibly generous and gave me a great start to the day. Access from the airport isn’t particularly convenient, but it’s close to the downtown area, so I think it’s a good option for sightseeing. I’d love to stay again if I have the chance. Thank you very much.

We stayed here on my mother’s 88th birthday during a trip to celebrate her milestone. When I requested a cake in advance, they prepared a wonderful birthday plate, and the staff showed such thoughtful care to make it a surprise. It became a truly special day for both my mother and me. The food was delicious, and dinner was so plentiful we couldn’t finish it all. The breakfast buffet was just as the Reviews said—there was an amazing variety, and it made us excited from the morning. It was also fun just looking at all the little pig decorations throughout the Hotel. I’ll definitely stay here again when I visit Shin-Otsuka. Thank you very much.

The double bed was spacious and very fluffy. The tall round table was stylish—perfect for having a little party in the room! The bath was at just the right temperature and very clean. The hair dryer was cute and fine for men, but it seemed to take too long to dry hair for women. Parking was also available, which helped make our happy night as a couple even better. Thank you.

Everything was excellent, including the room, service, bath, and meals. Despite the heavy rain, the Shuttle Service from the station was extremely helpful. Thank you very much. I would love to stay again if I have the opportunity, and I look forward to seeing you then.