全國 × 滿意度評價高的飯店·日式旅館 - 46頁面

The staff provide courteous and kind service. The bath and in-room amenities are well stocked. As it was midwinter, a warming gel pack had been placed inside the bedding, and we appreciated the thoughtful touch of a cozy, warm futon. The Room air conditioner kept us plenty warm, and a fan heater was also provided as a backup to further heat the room if needed. The meals were excellent in both taste and portion size. We were able to fully enjoy spiny lobster until we were completely satisfied. Overall, it is a wonderful Accommodation with an elegant atmosphere.

The room was spacious and clean, and best of all, we could relax while gazing out over Lake Biwa—and even saw the sunrise straight ahead. Everyone at the front desk greeted us with warm smiles and provided kind, courteous service, which made us feel it was truly a wonderful hotel. For dinner and bathing in the evening, we were able to use the adjacent hot spring facility, and there were also places to eat nearby where we enjoyed delicious food at a leisurely pace. Above all, being able to enjoy karaoke made us completely satisfied. The hotel’s own bath was small but still very nice. The next day, we enjoyed a hot stone spa before heading home. We would definitely love to stay again if we have the chance. It was a fun and very satisfying stay. Thank you very much.

As a couple in our 40s, we visited to unwind and enjoy some quiet time away from everyday fatigue. We chose a Room with a balcony so we could relax and watch the sky… but across from us, the torn shoji screens of what seemed to be a Hotel that is no longer operating were visible… at night it felt a bit like a test of courage, so we couldn’t go out… lol. Other than that, the food and baths were wonderful, and there was absolutely no sense of crowds—choosing this small Accommodation was exactly the right decision. After dinner, we went to the riverside about a 5-minute walk away, and it happened to be firefly season. We were both thrilled to see real fireflies for the first time…! The whole village was quiet, and compared with Tokyo it was cool in the mornings and evenings. In the morning we enjoyed a gentle-on-the-body, delicious breakfast. We truly felt refreshed from the bottom of our hearts. This is an Accommodation we definitely want to visit again. Thank you for taking such good care of us.

This was our second stay! The summer atmosphere was wonderful, and as always, both breakfast and dinner were delicious. The portions are generous, but even I could finish everything easily. I also love the charming indoor bath—it has such a lovely ambiance. Everyone’s hospitality was outstanding, and we were very well taken care of. I’d love to visit again if I have the chance!

The Accommodation’s calm atmosphere, the cuisine, and the baths were all wonderful, but what impressed me most was the exceptional hospitality of the staff. Everyone we spoke with combined deep knowledge with warm, attentive service, making our stay truly comfortable. I initially wondered if this trip might be a bit luxurious for traveling with my three underage sons, but they seemed to experience what true quality means, and I am now wholeheartedly satisfied.

We stayed here in October 2026 while visiting from Kyoto. As you would expect from a traditional ryokan with kaiseki dining, everything was exceptional—not only the flavor and presentation of the dishes, but also the perfect timing and the attentive service. It felt like dining at a fine restaurant in Kyoto, and we truly enjoyed a relaxing, memorable time. From welcome to farewell, we were grateful for the thoughtful hospitality and attention to detail that you rarely find at larger hotels. We would love to stay again when we visit Hakodate.

The building features German architecture with meticulous craftsmanship down to the smallest details, and the striking fireplace is lit with logs at dinnertime, soothing you with the gentle crackle and flicker of the flames. The meals were also outstanding French cuisine. The tableware and cutlery are excellent as well, making the dining experience even better. Elegant Lladró pieces add a touch of color to the Room. In every respect, you can truly feel the host’s heartfelt hospitality.

The moment we arrived and were shown to the lobby, we were greeted by nostalgic scenery and items. To be honest, the interior and furnishings pleasantly defied what you might expect from an “auberge.” It didn’t feel unpleasant at all—rather, it was a comforting space filled with a sense of nostalgia. Everything in the building was impeccably clean; even the wooden floors in the corridors were gleaming. Throughout the property, there were many handmade mini “info” posters with a wide variety of topics, and we really enjoyed reading them. Because the hot spring source temperature is low, it seems to be heated and circulated, but the water has a silky texture that left our skin smooth. The bath in our room was not hot spring water, but the view from the bathroom window was wonderful. Dinner is a full-course French meal, and breakfast is Japanese-style. Both were extremely satisfying in taste and portion size—we enjoyed them very much. There is also a good selection of drinks, and we appreciated how reasonably priced they were. The staff provided excellent service in every respect, with outstanding hospitality. For us coming from Nara, Abashiri in eastern Hokkaido is certainly not close—but this is an inn we absolutely want to visit again.

We really enjoyed our stay at this unique, local pension. Everything was exactly as described. The meals were the highlight of our stay. The owner is a very kind and friendly lady, and we truly appreciated her warm welcome. One minor note for guests traveling with large luggage: there is no elevator, so please pack light if possible.

I stayed for two nights with my daughter with breakfast included. First of all, the Hotel was clean, and the staff had a great, welcoming atmosphere. The drink bar, one complimentary alcoholic welcome drink, and the fun service of making and eating takoyaki ochazuke yourself were also a nice touch. From the Room, Tsutenkaku looked absolutely beautiful, but the Room felt smaller than I expected—you can’t really open two suitcases. The shower water pressure was strong, and it was easy to adjust the temperature. Amenities: towels are exchanged upon request, and you can take as many loungewear sets and toothbrushes as you need from the lobby. There was also a hair iron in the Room, which was very helpful for women. It was also great to have a coin laundry on the first floor. Everything at the breakfast buffet was delicious; I just wish there had been kushikatsu on the second day’s menu. It was also very helpful that they could store our luggage both before check-in and after check-out. I would definitely stay here again when visiting Osaka.

We stopped by during a drive trip to Mt. Aso. We traveled with our 1-year-old child, and we really appreciated the thoughtful consideration for meals. The food was delicious, and the open-air bath was excellent. We would love to visit again if we have the opportunity.

I stayed in the new wing, and the Room was clean and comfortable with a spacious desk. The staff were also very kind. The bath facilities are new as well, and the water is silky—truly feels like an Onsen. The sauna wasn’t too hot, and the cold bath wasn’t too cold, so it felt gentle on the body. It was very relaxing. Sauna mats were also provided. However, there is no trash bin inside the bathing area for disposing of used amenity items such as body towels or facial wash packets, so everyone had to return to the changing room trash bin while still wet. I would appreciate it if a small trash bin could be placed next to the shampoo area or near where sauna mats are returned. There were also manga and massage chairs in a space near the lobby, which helped me relax even more after bathing.

We stayed on the last day of Silver Week with my son. It was a stay to celebrate him, and when we entered the Room, we found a thoughtful gesture from the Hotel, which truly moved him. Every member of the Hotel staff greeted us with warm smiles and professional service, and we could feel the tradition of this long-established Hotel that represents our country. The view from the Room was also wonderful—Osaka Castle spread out right before us—and simply staying there felt like an extraordinary escape. On our way home, my son seemed to have really fallen in love with New Otani as well. We sincerely appreciate the service and stay that exceeded the price. Thank you very much.

The moment I stepped into the inn, a wonderful fragrance greeted me and I felt excited right away. With large windows and plenty of greenery, it’s a lovely space. The room was very clean, and because there are no partitions, it felt even more spacious than expected. I have many dietary restrictions and there are items I can’t eat in kaiseki cuisine, but they were very accommodating, so I was able to enjoy everything deliciously until the end. I also enjoyed the hot springs many times, which helped melt away my daily fatigue. Thank you very much.

Everything was wonderful—the hot springs, the food, and the hospitality. I’ve had kinmedai (splendid alfonsino) several times in Izu, but the simmered kinmedai at this ryokan was the best. I was surprised to see my daughter, who usually isn’t a fan of simmered fish, asking for seconds. The mini rice bowl—topping white rice with the sauce and fish—was absolutely worth making room for! Unfortunately, we didn’t have good weather and couldn’t do much sightseeing, but being able to stay at Hamanoyu made it a trip our whole family was truly happy with. We’d love to come again. Thank you very much.

I stayed over the weekend. Check-in took a little time due to assisting other guests, but the staff handled everything courteously. Thanks to this site’s perk, my room was upgraded, and I was able to relax in a spacious setting. Even though it was a weekend stay, the hotel was quiet overall, and I truly enjoyed a peaceful hotel experience. I would definitely like to stay again.

A spacious, well-maintained garden. Abundant, delicious water. The interior uses a lot of wood and has a clean design, yet it somehow felt nostalgic. Hot dishes were served hot and at just the right time. The attendant who served us had a wonderful smile and was easy to talk to, making our time very enjoyable. Thank you very much.

The Room was clean and comfortable, and the meals were very delicious. The buffet offered a wide variety of dishes, with many tasty Japanese and Western options, and we also enjoyed local specialties such as persimmon leaf sushi and Nara pickles. It was a truly enjoyable trip, and we would love to stay again.

This stay was even better than before—the complimentary drink corner was more well-stocked, the available hours had increased, and an all-you-can-drink draft beer option had been added, which was great. Also, there is now a take-away coffee station after breakfast, which was a nice touch. However, the cup was quite hot to carry, so I would appreciate it if something could be provided to prevent the outside from getting too hot.\nI will stay again.\nThe woman who checked me in was also very pleasant and thanked me for staying with you several times.

This was my second stay, and it was just as moving as the first. From every part of the property—the lobby, restaurant, on-site café, and of course the guest rooms, in-room semi-open-air baths, and the large public bath—you can enjoy wonderful views of East Izu’s greenery and the ocean. The lounge also offers excellent complimentary services such as free drinks, and you can even enjoy table tennis, which I personally love. Soaking your feet in the spacious courtyard footbath while listening to lovely background music is another truly relaxing moment. It may not be highlighted much on the website, but for limited hours the on-site café also serves a variety of alcoholic beverages, soft drinks, and snacks. I would definitely like to stay here again. Thank you to all the staff for their warm and attentive service.