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- Grand Mercure Minamiboso Resort & Spa
- Grand Mercure Minamiboso Resort & Spa 點評
- 寅次郎5的評語
Grand Mercure Minamiboso Resort & Spa住客評價與感想
- 客房・設施3.77
- 設施・設備4.01
- 接待・服務4.04
- 餐飲3.94
- 溫泉・浴池4.13
- 滿意度3.88
No turban shell included
The meal selection felt lacking. The live kitchen was not preparing anything. The escargot-style turban shell I was looking forward to turned out to be steamed oysters, and the hamburger required assembling a fried pork cutlet yourself. There were no other meat options, and both sashimi and sushi were disappointing in presentation. I won't be returning for a second time! Please note that reservations made through Rakuten do not earn Mercure points. Don't be misled by advertisements! There is no sense of style here at all.
- 客房・設施2
- 設施・設備2
- 接待・服務2
- 餐飲1
- 溫泉・浴池2
- 滿意度1
- 2025/4/10~
- 2名 1間
- Standard Junior Suite Ocean Side [With Lounge Benefits]
- 含早晚餐
設施的回覆
Dear Mr. Torajiro5, Thank you very much for choosing to stay at Grand Mercure Minamiboso Resort & Spa. We deeply regret that despite selecting our accommodation, we caused you discomfort during your stay. We sincerely apologize for the dissatisfaction with the changes in our meal offerings. In an effort to incorporate local ingredients, we have replaced the hamburger with a Fried Horse Mackerel Burger and introduced steamed seafood dishes such as scallops and oysters as recommended items. While increasing fish-based options, we may have reduced meat-based dishes, which might have left some guests feeling unsatisfied. Thank you very much for sharing your valuable feedback; it will be taken into consideration moving forward. We truly appreciate your time in posting a review despite your busy schedule.