Grand Mercure Minamiboso Resort & Spa 투숙객 리뷰 및 후기

(지바현/남보소시) [전체 197개 객실]
종합 점수
3.96
(745)
  • 객실 및 어메니티
    3.77
  • 시설・설비
    4.01
  • 접객・서비스
    4.04
  • 식사
    3.94
  • 온천・목욕
    4.13
  • 만족도
    3.88
1.67
寅次郎5

No turban shell included

The meal selection felt lacking. The live kitchen was not preparing anything. The escargot-style turban shell I was looking forward to turned out to be steamed oysters, and the hamburger required assembling a fried pork cutlet yourself. There were no other meat options, and both sashimi and sushi were disappointing in presentation. I won't be returning for a second time! Please note that reservations made through Rakuten do not earn Mercure points. Don't be misled by advertisements! There is no sense of style here at all.

  • 객실 및 어메니티2
  • 시설・설비2
  • 접객・서비스2
  • 식사1
  • 온천・목욕2
  • 만족도1
  • 2025. 4. 10.～
  • 2명 1개
  • Standard Junior Suite Ocean Side [With Lounge Benefits]
  • 조식 및 석식 포함

시설에서의 답장

Dear Mr. Torajiro5, Thank you very much for choosing to stay at Grand Mercure Minamiboso Resort & Spa. We deeply regret that despite selecting our accommodation, we caused you discomfort during your stay. We sincerely apologize for the dissatisfaction with the changes in our meal offerings. In an effort to incorporate local ingredients, we have replaced the hamburger with a Fried Horse Mackerel Burger and introduced steamed seafood dishes such as scallops and oysters as recommended items. While increasing fish-based options, we may have reduced meat-based dishes, which might have left some guests feeling unsatisfied. Thank you very much for sharing your valuable feedback; it will be taken into consideration moving forward. We truly appreciate your time in posting a review despite your busy schedule.

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