ROKU KYOTO, LXR Hotels & Resorts

Thank you for taking care of us every year.Each time we visit, we’re reminded how wonderful ROKU is, and we leave already wanting to come back.The staff are always courteous and calm, which makes us feel at ease. We also enjoy dinner every time; the seasonal menu is delicious and something we look forward to. This time in particular, the melon parfait was outstanding.There is just one thing that always leaves us a little disappointed. I don’t mean to act like a regular, but when checking in or being shown to our Room, we are often treated as if it were our first stay. If our stay history could be shared among the staff so that you could welcome us accordingly, it would make us feel even better.I’m not trying to compare with other places, but because this is a Hotel we truly love and where we are always treated well, it can feel a bit lonely at times.

The staff were very courteous.With the mountains as a backdrop, the beautiful reflecting pool Facility was truly picture-perfect. From the guest room, I found myself gazing absentmindedly as time passed, enjoying a sense of being somewhere unlike anywhere else. The in-room bath was also large and luxurious.Dinner was a full-course meal and it was outstanding. There was a generous portion of meat as well—I ended up completely full.Breakfast wasn’t flashy, but it was calm and satisfying, with no issues at all.I couldn’t help but buy a plush toy of the little bird mascot named Roku-chan.My elderly mother who traveled with me was also deeply impressed and said she would like to come again.As it is somewhat pricey, there were various types of guests, but the staff were excellent.