Karuizawa Marriott Hotel

The Onsen in our Room was spacious, and it was relaxing to see greenery through the window. I also used the large public bath once; it had an open-air bath, ReFa hair dryers, and a drink bar in the changing area, which was a nice touch. We stayed in a dog-friendly Room, and it was very clean with no odor at all, so we were very comfortable. Since we had a Multiple Night Stay, I would have been happy to receive dog treats and water on the second day as well. I also couldn’t find any pet toilet sheets. The Nespresso and Mikado Coffee provided in the Room were much appreciated. Breakfast offered a great variety, and the dishes, juices, and fruit were all delicious. Next time, I’d like to visit when the weather is nice.

I chose this Hotel because I wanted my elderly father, who has trouble walking, to enjoy an Onsen, and the Room had a private Onsen.When I mentioned that he struggles with steps, they kindly took photos and sent them to us, so we were able to visit with peace of mind.The Onsen is small but open-air, and it felt wonderful. He was truly happy to be able to soak in an Onsen again after a long time.Every dish was delicious, and there was more than we could finish—we were very satisfied.Above all, every staff member was extremely kind, and we had a very comfortable stay.It’s also convenient because there is Shuttle Service from the station.We would definitely like to visit again.