Shirahama Coganoi Resort & Spa住客評價與感想

(和歌山縣/南紀白濱) [總共172間房間]
總體評分
4.51
精彩 (541)
  • 客房・設施
    4.38
  • 設施・設備
    4.31
  • 接待・服務
    4.57
  • 餐飲
    4.53
  • 溫泉・浴池
    4.70
  • 滿意度
    4.57
4.67
もりおてん

I had a relaxing stay.

We stayed over the weekend. The Room is a bit dated, but it was well maintained and felt clean. The Onsen and sauna were excellent. One thing: the open-air bath and cold bath have no roof at all, so on Sunday morning when it was raining, we couldn’t relax on the bench after the sauna, which was disappointing. It would be nice if there were a roof over the bench. Both dinner and breakfast were delicious. At checkout, the payment line was unusually crowded. I think it would be fine to pay the Hot Spring Tax in advance.

  • 客房・設施4
  • 設施・設備4
  • 接待・服務5
  • 餐飲5
  • 溫泉・浴池5
  • 滿意度5
  • 2026/6/6~
  • 2名 1間
  • Standard Twin (Non-Smoking) [Ocean View]
  • 含早晚餐

設施的回覆

Thank you very much for staying at Shirahama Koganoi Resort & Spa. We also sincerely appreciate you taking the time to share your feedback about your stay. We were delighted to read that you seemed satisfied with your visit. On the other hand, we are truly sorry that, due to unfortunate weather, you were unable to enjoy the relaxation area by the open-air bath and cold bath as you had hoped. We also apologize for any inconvenience caused by the wait at checkout due to congestion. We will continue working to ensure a smoother departure experience. When you next visit Nanki-Shirahama, we would be grateful if you would choose our hotel again. All of our staff look forward to welcoming you.

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