Shirahama Coganoi Resort & Spa

設施的回覆

Thank you very much for staying at Shirahama Koganoi Resort & Spa. We also sincerely appreciate you choosing our Accommodation from among many options. We are truly honored to receive your kind words regarding our staff’s service. Encouraged by your comment, “I’d like to visit again,” we will continue striving to meet and exceed your expectations. All of us look forward to welcoming you again.

設施的回覆

Thank you very much for staying at Shirahama Koganoi Resort & Spa. We would also like to express our sincere gratitude for your first visit and for posting a Review. We were delighted to read your kind words that you were satisfied with your stay. On the other hand, we appreciate your valuable feedback regarding the room key not being card-type and the rain cover for the open-air bath. While some points may be difficult to improve immediately, we will carefully take your comments into consideration as a reference for future Facility renovations and service improvements, and we will continue striving to create an Accommodation where you can enjoy an even more comfortable stay. We will keep working hard to ensure everyone’s satisfaction, and we would be grateful if you choose to stay with us again when you visit Nanki-Shirahama. All of our staff look forward to welcoming you.

設施的回覆

Thank you very much for always choosing Shirahama Koganoi Resort & Spa. We also sincerely appreciate your heartwarming review. We are delighted to hear that you felt happiness during your stay. Your kind words about the cuisine, describing it as "extremely satisfying," have greatly encouraged our head chef and the entire kitchen staff. It is also an honor to know that sauna enthusiasts like yourself thoroughly enjoyed the experience. We will continue striving to be a Hotel where you can always feel comfortable no matter how many times you visit us. All of our staff look forward to welcoming you again soon!