登別格瑞飯店住客評價與感想

(北海道/登別溫泉) [總共241間房間]
總體評分
4.33
(176)
  • 客房・設施
    4.23
  • 設施・設備
    4.23
  • 接待・服務
    4.26
  • 餐飲
    4.31
  • 溫泉・浴池
    4.63
  • 滿意度
    4.34
3.17
626

I felt uncomfortable...

I felt uncomfortable with the reception staff's response at check-in. Is it because it's not a high-end Hotel that they don't focus on hospitality and customer service skills? I think a smile, a word after handing over the key, and a bow would be appropriate. I felt unpleasant right after checking in. It might have been just that person, but... Also, regarding the staff's response after meals in the dining area, I felt uncomfortable with their cleaning. I was concerned that they didn't pick up dropped or fallen trash.

  • 客房・設施3
  • 設施・設備3
  • 接待・服務1
  • 餐飲4
  • 溫泉・浴池5
  • 滿意度3
  • 2024/11/8~
  • 2名 1間
  • [Non-Smoking] Standard Twin (24 sqm)
  • 含早晚餐
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