登別格瑞飯店住客評價與感想
(北海道/登別溫泉) [總共241間房間]
總體評分
4.33好 (176)
- 客房・設施4.23
- 設施・設備4.23
- 接待・服務4.26
- 餐飲4.31
- 溫泉・浴池4.63
- 滿意度4.34
3.17
626
發布日期: 2024/11/11I felt uncomfortable...
I felt uncomfortable with the reception staff's response at check-in. Is it because it's not a high-end Hotel that they don't focus on hospitality and customer service skills? I think a smile, a word after handing over the key, and a bow would be appropriate. I felt unpleasant right after checking in. It might have been just that person, but... Also, regarding the staff's response after meals in the dining area, I felt uncomfortable with their cleaning. I was concerned that they didn't pick up dropped or fallen trash.
- 客房・設施3
- 設施・設備3
- 接待・服務1
- 餐飲4
- 溫泉・浴池5
- 滿意度3
- 2024/11/8~
- 2名 1間
- [Non-Smoking] Standard Twin (24 sqm)
- 含早晚餐