Hatsuhana

We reserved the Luxury D-type Room as a couple. We love traveling and visit great Accommodations all over Japan, and from the moment we arrived by car until we were seen off, we had a truly wonderful stay. First of all, the Accommodation was spotless. The staff’s greetings were excellent. Mainly during meals, international staff assisted us and did their best to explain each dish using challenging Japanese. The Room was also very clean—we were thrilled! Unfortunately it was cloudy, but even so, the view from the open-air bath was amazing. Including the large public bath and private baths, I can’t even count how many times we soaked in the baths... The dinner and breakfast were both delicious—we were completely full. Thank you for such a comfortable time. We would love to visit again.

My spouse and I stayed for one night and two days.We love traveling and usually stay at luxury hotels, and this Hotel was truly wonderful!We stayed in the Deluxe A type. The Room was very spacious and spotless.All minibar items (snacks, coffee, drinks in the refrigerator, etc.) were complimentary, and everything felt carefully selected with no compromises—really enjoyable.The best part was the in-room Onsen with an open view!Since our Room was on the first floor, there were no tall fences or glass panels, so all we could see was the forest scenery—it felt incredibly open. It was one of the best open-air bath experiences we’ve ever had.All staff members were kind and attentive, without the forced politeness or stiffness that can be common at Hotels.Thanks to that, we felt comfortable throughout our stay.We also used the private bath, which was great as well.It could be used contactlessly with a dedicated card key, cold water was prepared in the refrigerator, and there were coffee milk drinks and ice cream placed along the hallway—thoughtful services clearly designed with guests in mind.This time we made a Reservation for the shabu-shabu Plan, and we were surprised by how much food there was.We assumed it would be a simple course with a small appetizer plus shabu-shabu, but it turned out to be more like a full standard course meal with shabu-shabu served as the main. It felt like more than double a typical course portion size, so I recommend arriving very hungry.Breakfast—both Japanese-style and Western-style—was delicious, with plenty of variety and satisfying portions.One regret is that both dinner and breakfast were served in an inner private dining room, so we couldn’t enjoy any views while eating.Out of three parties who arrived around the same time as us, two were seated by windows while only we were guided to an inner private room—that was a bit disappointing. I understand window seats are limited so it may not be avoidable; still, if we have another chance next time I’d love to dine by the window.Overall, it was an amazing two days enjoying exceptional service and our in-room Onsen.We would definitely love to return!