Kobe Bay Sheraton Hotel & Towers住客評價與感想

(兵庫縣/神戶・六甲島) [總共267間房間]
總體評分
4.38
好 (364)
  • 客房・設施
    4.38
  • 設施・設備
    4.36
  • 接待・服務
    4.31
  • 餐飲
    4.30
  • 溫泉・浴池
    4.59
  • 滿意度
    4.35
2.33
ハッピー7

I was disappointed after getting my hopes up.

The front desk staff member was from overseas, and the in-house guidance was minimal, so the service felt disappointing. It was my first stay and I had many questions, but there was almost no explanation. I also wanted them to clearly mention that Onsen hours are shorter on Tuesdays. The card key was handed to me with just “Here’s your key,” and I wasn’t told my Room number. At the buffet, dishes were not replenished promptly even when they ran out. I won’t be coming back.

  • 客房・設施3
  • 設施・設備3
  • 接待・服務1
  • 餐飲2
  • 溫泉・浴池3
  • 滿意度2
  • 2026/2/23～
  • 3名 1間
  • [Club Floor] Premier Twin (49 m² / Non-Smoking)
  • 含早晚餐
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