The Yokohama Bay Hotel Tokyu住客評價與感想

(神奈川縣/橫濱・港未來) [總共480間房間]
總體評分
4.55
精彩 (673)
  • 客房・設施
    4.58
  • 設施・設備
    4.57
  • 接待・服務
    4.61
  • 餐飲
    4.49
  • 溫泉・浴池
    4.43
  • 滿意度
    4.58
4.00
みやことひろみさん

A delicious but slightly light dinner

The in-room dining meal included an appetizer (three bite-sized items), a generous soup (burdock soup), a beef steak (thick-cut and delicious, with a quiche garnish and just a little vegetables), rice (we asked to change it to bread + butter), and coffee or tea (with two lemon slices). It was beautifully arranged by the window, creating a wonderfully atmospheric meal. For women who want a hearty meal, it may feel a bit light, but since there was no dessert, I had bought takeaway cake, and with that it was just the right amount. I do wish the steak came with something more filling on the side, like potatoes. In the morning, due to equipment trouble, we had breakfast at the café instead of Tosca for the first time. Their signature freshly squeezed orange juice wasn’t available, and the menu also felt smaller than usual, which was disappointing. During the trouble there was more waiting time than expected; I even heard someone next to us saying they would have to give up breakfast because they wouldn’t make their departure time. I think it would be great if takeaway options were available in such situations, like during COVID. The view from the Room is as wonderful as ever—calm and relaxing. After a few months I start missing the view from the window, so I stay regularly with my mother. As it’s becoming harder for her to dine out over time, this stay was also meant as a check before bringing her again. I’m happy when there is an in-room dining set Plan like this. Amenities are no longer individually packaged as they used to be, but what is provided suits my skin very well and I really like them. We will visit again.

  • 客房・設施4
  • 設施・設備4
  • 接待・服務4
  • 餐飲4
  • 溫泉・浴池4
  • 滿意度4
  • 2026/2/15~
  • 2名 1間
  • Executive Twin Room with Park View - Non-Smoking
  • 含早晚餐

設施的回覆

Thank you very much for staying at our Hotel again. We also sincerely appreciate your comments regarding your recent stay. We deeply apologize for any inconvenience caused, as we were unable to meet your expectations due to issues such as the meals you anticipated and the sudden change of the breakfast restaurant. We will continue striving to improve our services so that you can enjoy a safe and more comfortable stay, and we look forward to welcoming you again.

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