湾区（USJ · 南港） × 满意度评价高的酒店·日式旅馆

I stayed around April for a live concert trip. The staff at the front desk were very pleasant and attentive, and the hospitality was excellent. They kindly agreed to store my luggage, which was a great help. I believe I chose the lowest-grade Room, but it was very spacious, spotless throughout, and comfortable. When I visit the Kansai area again, I would love to stay here again. Thank you for a wonderful experience.

I stayed for 3 nights and 4 days starting on 8/19. The number of guests changed every day, so we had to move Rooms. Each time, you carried our luggage to the next Room and arranged for us to check in earlier than the scheduled time, which was very helpful. The MUJI room for four people was truly wonderful. The three-person Room was also spacious and had a sofa, so we could relax comfortably. Thank you very much for all your help. It was a very enjoyable Hotel stay. I would like to stay again. Thank you in advance.

The Room was clean and very comfortable to stay in. I’d like to stay again.

I wished the body wash towel were a bit larger, but I was very satisfied overall and would like to stay again.

I chose this hotel for my stay when visiting USJ. The building and the room were very clean, and the breakfast was delicious. It was about a 5-minute walk to USJ, so the location was very convenient. I also liked that there was a Minion at the entrance where you can take photos together.

The location is very convenient—just steps from both the station and the park—and I chose to stay because the Sesame Street theme is so cute. I was also happy to receive a pass holder. This time I booked a room type selected by the Accommodation, but it turned out to be a park-view Room, and I really enjoyed the view of the park after closing as well as in the morning.

We stayed for two nights for about 14,000 yen for two people. We visited USJ and the Osaka Aquarium Kaiyukan, and the location was convenient. The complimentary breakfast was delicious, so we had it both mornings. The bed was spacious, and having an outlet and a small table by the pillow made our stay very comfortable. We’d love to stay here again when we visit Osaka!

I’ve stayed at various Universal official Hotels, and this one is the best. It’s one of the few places where a family of six can stay in one Room. All the staff are very kind, and the cleanliness is outstanding. The top-floor buffet offers food and service that exceed the price. I’d love to stay here again.

We stayed for two nights with our 1- and 3-year-old children. The location is excellent, which was a huge help when traveling with kids. There are other Hotels close to the park, but this Hotel offers separate bath and toilet areas in every Room, and beds that are at least 120 cm wide, so we felt comfortable and at ease. We requested a Hollywood twin setup and bed guards in advance, and everything was perfectly prepared on the day of our stay, making it very comfortable. It was also very convenient to have a microwave and water dispenser on each floor. We had no trouble preparing hot water for formula or warming baby food. All of the Hotel staff were very kind. They gave our children coins for capsule toys and greeted us with warm smiles, which made our stay truly pleasant.

I stayed here because I had a concert at Gorilla Hall Osaka. It was in a convenient location and easy to reach from the station without getting lost. The Hotel was clean overall, but there was one disappointing thing... The TV remote control was so dirty that I hesitated to touch it, and that was the only downside. The free massage chairs were perfect for relaxing my tired legs and lower back after the concert. I also appreciated the free breakfast. I will stay here again when there is another concert at Gorilla Hall Osaka. I rated my satisfaction as 4, hoping for improvement with the remote control. Thank you.

The guest lounge was great. On the day I stayed, there was an event where I could meet Qoo, and it was amazing. So cute!! The breakfast was delicious too!

It’s conveniently close to the station and a convenience store, which is a big help. I’m also truly grateful that the prices have been kept the same. I bring my own wash towel (sponge?) for bathing and my own hangers. The other day I saw a guest returning several hangers to the front desk, so I realized they’ll accommodate you if you ask. There’s a refrigerator on the 1st floor, and they can even freeze sports drinks bought at the convenience store. (At last year’s Expo, I held onto a frozen drink to get through long waits in the blazing heat.) This Hotel has thoughtful touches that make it feel like home.

It was my first stay in a while, and thank you for upgrading me to a larger Room. It was a very hot day, but Nanko was nearby and I enjoyed it. The Room was comfortable, the Hotel felt calm throughout, and the staff were kind, so I was able to relax very well.

After getting caught in the rain and soaking my shoes, I was wondering what to do the next day, so I was pleasantly surprised to find a shoe dryer provided in the room. It really helped.\nBreakfast started early at 7:00, which allowed me to make good use of the day. There was a wide variety of options, and I especially enjoyed the Osaka-style dishes.\nOverall, it was a very satisfying stay.

I enjoyed the Club Floor last time, so I came back again right away. The Room was as spacious as ever, and with the projector I was able to relax and watch a movie. However, compared with my previous stay, the club lounge felt less impressive. The Häagen-Dazs was gone and there were only frozen crepes, and dinner also had fewer menu items, which was disappointing. Even if Häagen-Dazs isn’t possible, it would have been nice to have at least regular ice cream. Since the selection of alcoholic drinks is limited, I’d be happy if you could add options like umeshu as well. It’s still a great value for a Club Floor stay, so I will stay again.

It’s a very clean Hotel. The front desk staff provided exceptionally friendly and wonderful service. I stayed in a triple Room with my children, and it was spacious and very clean. The view was amazing! The kids were thrilled. In the morning, there’s a bus that takes you to USJ, so access was convenient. The location is right in front of JR Bentencho Station, but you have to take an overpass and make a detour, so it can be tiring with lots of luggage. It may also be a bit hard to find your way. The breakfast buffet on the 51st floor offers an incredible view. The food was delicious as well. It was extremely crowded, though. Overall, I’m very satisfied! I’d love to stay again.

It was so lush and green that it hardly felt like Osaka, and it was incredibly relaxing. The staff were kind, and we had a wonderful time. Thank you very much. We will visit again.

Whenever we travel to Osaka with our dog, we always stay here. Because the Hotel and pet hotel are in the same facility, we can leave our dog there and still visit USJ, which is a huge help. Even when we leave our dog at the pet hotel, they send us photos and videos multiple times so we can feel at ease. We would definitely like to stay here again on our next trip to Osaka.

This was my first time staying here. The Room was very clean. There are four elevators, so getting to the first floor was no problem. I used the large public bath; it was spacious and the water temperature was just right. I was also very satisfied with the breakfast buffet, where I could enjoy foods unique to Osaka. I would like to stay here again next time. Thank you very much.

This is my third stay this year. I really enjoy the dinner meat dishes and the wide variety of side dishes, and I can take my time and relax while dining. The baths are clean, the Hotel is quiet throughout, and it’s one of my favorites. However, this time the dinner meat platter was quite salty. The hamburger steak in particular could have been seasoned more mildly. After the meal, I refilled my tea several times in the lobby to quench my thirst. Breakfast was excellent with nothing to complain about. I will stay again.