베이 에어리어 (유니버설 스튜디오 재팬 · 남항) × 만족도 평가가 높은 호텔·료칸

I stayed around April for a live concert trip. The staff at the front desk were very pleasant and attentive, and the hospitality was excellent. They kindly agreed to store my luggage, which was a great help. I believe I chose the lowest-grade Room, but it was very spacious, spotless throughout, and comfortable. When I visit the Kansai area again, I would love to stay here again. Thank you for a wonderful experience.

I’ve stayed at many Hotels, but it’s rare to find one that offers this level of satisfaction at this price! The room cleanliness, the quality of the spa water, and the delicious food—everything exceeded expectations for the cost. It’s well worth staying not only for visiting Universal Studios, but also just for a Hotel stay. I’d like to make this my go-to Hotel for future stays.

I stayed here for the first time during my birthday month to visit USJ. I stayed in a park-view Room on the 13th floor, and the view was wonderful. The Room was also very clean, and I had a comfortable stay. I was also very happy with the thoughtful birthday card. It’s close to USJ, and there were Minions decorations throughout the Hotel, which made me excited from the moment I arrived. After a full day of fun and coming back to the Hotel, I could relax and recover in the bath. I especially appreciated that there was a chair provided and that I could enjoy a bubble bath as well. All of the Hotel staff were kind, and I felt comfortable throughout my stay. I also had breakfast, and it was a varied buffet—everything was delicious and enjoyable. It’s a truly wonderful Hotel, and I would definitely like to stay again.

This was my first time visiting Universal Studios, and I stayed at this Hotel. I was able to fully enjoy the park and also spend a very comfortable time at the Hotel. The only concern was that the ventilation in the toilet and bathroom felt a bit weak. Even so, it’s a Hotel I would like to stay at again next time. Thank you for making my first Universal Studios experience even more satisfying.

The Room was clean and very comfortable to stay in. I’d like to stay again.

I stayed at this Hotel on a trip with my son’s family. It’s close to the park, and the Room is very cute. My grandchildren were excited and delighted from the moment we arrived, thanks to the adorable character statues at the entrance. Breakfast was delicious, and there was a great variety of desserts as well—we were very satisfied. I’d love to stay here again when we visit USJ.

I’ve stayed at various Universal official Hotels, and this one is the best. It’s one of the few places where a family of six can stay in one Room. All the staff are very kind, and the cleanliness is outstanding. The top-floor buffet offers food and service that exceed the price. I’d love to stay here again.

I stayed here to watch an interleague game at Kyocera Dome. At first I had a Reservation at another Hotel, but I found this place through an IKYU email. The Reviews were good and the price was reasonable, so I rebooked here. It’s a relatively new Hotel and very clean, and housekeeping was thorough, so I had a comfortable stay. If there’s one thing to mention: in the twin Room, there was only one power outlet and one USB port between the beds, so it would have been nice to have one more outlet (since we both wanted to charge our phones by the bed). Still, I appreciated the breakfast service, the station is close by, and this has become a Hotel I’d like to use again when I come to Osaka.

It was amazing to relax in the lounge after visiting Universal Studios Japan! All the staff were kind and helpful. The value for money was excellent, and I’ll definitely stay here again when I visit USJ!

When we stayed here as a parent and child eight years ago, I knew I wanted to return someday. This time, my daughter—now working—wanted to stay here with her two close friends for their trip to Universal. Hoping it would become a wonderful memory for the three of them, I requested a high-floor Room. Although I was told it would depend on availability that day, my daughter happily messaged me at check-in that they had been upgraded and given a high-floor Room. The Room also had double sinks in the bathroom area, which was perfect for three girls, and she said they were very satisfied. Even after coming back late from Universal, they were able to relax comfortably, and she said she would like to stay again. It was clean and well maintained, and we rate it highly. There are many Hotels nearby, but this is one we would definitely recommend.

I stayed here because I had a concert at Gorilla Hall Osaka. It was in a convenient location and easy to reach from the station without getting lost. The Hotel was clean overall, but there was one disappointing thing... The TV remote control was so dirty that I hesitated to touch it, and that was the only downside. The free massage chairs were perfect for relaxing my tired legs and lower back after the concert. I also appreciated the free breakfast. I will stay here again when there is another concert at Gorilla Hall Osaka. I rated my satisfaction as 4, hoping for improvement with the remote control. Thank you.

This was my first stay, and the property was clean throughout, making it a very comfortable experience. Since we were on the 21st floor, the view from the Room was great, and we could also watch YouTube and Netflix in the Room, so we really enjoyed a relaxing Hotel stay. I’m looking forward to staying again.

Whenever we travel to Osaka with our dog, we always stay here. Because the Hotel and pet hotel are in the same facility, we can leave our dog there and still visit USJ, which is a huge help. Even when we leave our dog at the pet hotel, they send us photos and videos multiple times so we can feel at ease. We would definitely like to stay here again on our next trip to Osaka.

The Room was spacious, and we were able to relax and stay comfortably. The service from the front desk and restaurant staff was also very good. The bathroom had a separate washing area, which was convenient, and the hot water flow was sufficient, so it was pleasant to use; however, I was surprised by the loud noise when opening and closing the door. One disappointing point was that when I left the Room around 8:30 to have breakfast, several carts loaded with cleaning supplies and towels were placed tightly around the doorway area, which made me feel as if we were being rushed to leave. I understand staff scheduling needs, but since check-out is at 11:00, it felt a bit too early to be preparing like that. Because we were able to stay at a very reasonable price, overall we were very satisfied. If we have another opportunity, we would like to stay again.

After getting caught in the rain and soaking my shoes, I was wondering what to do the next day, so I was pleasantly surprised to find a shoe dryer provided in the room. It really helped.\nBreakfast started early at 7:00, which allowed me to make good use of the day. There was a wide variety of options, and I especially enjoyed the Osaka-style dishes.\nOverall, it was a very satisfying stay.

It was so lush and green that it hardly felt like Osaka, and it was incredibly relaxing. The staff were kind, and we had a wonderful time. Thank you very much. We will visit again.

The check-in service was excellent, and the Room was comfortable, so I was able to relax and enjoy my stay. I would like to stay here again next time. From JR Bentencho Station, it felt a bit far when carrying a suitcase, so next time I plan to use the subway.

We truly appreciate you keeping the price at this level. There were no boiled eggs at breakfast this time, but given the current circumstances, that is no problem at all. The bathroom had a slight odor... however, it was spotless, so I assume there was some reason other than insufficient cleaning. I meant to mention it to the front desk at check-out, but I forgot. Also, here you can adjust the brightness of the lighting. Since my eyesight is poor, I first turn it up bright to organize my luggage, then gradually dim it from around bath time onward, which helps me fall asleep more easily. Many hotels have dim lighting these days, so I really appreciate this.

I was thrilled that the Room had a ReFa shower head, plus a hair dryer, straightener, and curling iron! The Room and bathroom were truly spotless—everything was perfect. My mother and our family stayed here, and with two TVs and separate areas, we could relax completely without any stress. Everyone in the family was very satisfied—my mother even said she wants to stay in the same Room again, so we’re already thinking about another trip to Osaka. Thank you very much for a wonderful stay.

This is my third stay this year. I really enjoy the dinner meat dishes and the wide variety of side dishes, and I can take my time and relax while dining. The baths are clean, the Hotel is quiet throughout, and it’s one of my favorites. However, this time the dinner meat platter was quite salty. The hamburger steak in particular could have been seasoned more mildly. After the meal, I refilled my tea several times in the lobby to quench my thirst. Breakfast was excellent with nothing to complain about. I will stay again.