Bay Area (Universal Studios Japan · Nanko) × Highly rated Hotel·Ryokan

I stayed around April for a live concert trip. The staff at the front desk were very pleasant and attentive, and the hospitality was excellent. They kindly agreed to store my luggage, which was a great help. I believe I chose the lowest-grade Room, but it was very spacious, spotless throughout, and comfortable. When I visit the Kansai area again, I would love to stay here again. Thank you for a wonderful experience.

I stayed for 3 nights and 4 days starting on 8/19. The number of guests changed every day, so we had to move Rooms. Each time, you carried our luggage to the next Room and arranged for us to check in earlier than the scheduled time, which was very helpful. The MUJI room for four people was truly wonderful. The three-person Room was also spacious and had a sofa, so we could relax comfortably. Thank you very much for all your help. It was a very enjoyable Hotel stay. I would like to stay again. Thank you in advance.

I wished the body wash towel were a bit larger, but I was very satisfied overall and would like to stay again.

This was my first time visiting Universal Studios, and I stayed at this Hotel. I was able to fully enjoy the park and also spend a very comfortable time at the Hotel. The only concern was that the ventilation in the toilet and bathroom felt a bit weak. Even so, it’s a Hotel I would like to stay at again next time. Thank you for making my first Universal Studios experience even more satisfying.

The Room was clean and very comfortable to stay in. I’d like to stay again.

I stayed at this Hotel on a trip with my son’s family. It’s close to the park, and the Room is very cute. My grandchildren were excited and delighted from the moment we arrived, thanks to the adorable character statues at the entrance. Breakfast was delicious, and there was a great variety of desserts as well—we were very satisfied. I’d love to stay here again when we visit USJ.

We stayed for two nights for about 14,000 yen for two people. We visited USJ and the Osaka Aquarium Kaiyukan, and the location was convenient. The complimentary breakfast was delicious, so we had it both mornings. The bed was spacious, and having an outlet and a small table by the pillow made our stay very comfortable. We’d love to stay here again when we visit Osaka!

I’ve stayed at various Universal official Hotels, and this one is the best. It’s one of the few places where a family of six can stay in one Room. All the staff are very kind, and the cleanliness is outstanding. The top-floor buffet offers food and service that exceed the price. I’d love to stay here again.

The guest lounge was great. On the day I stayed, there was an event where I could meet Qoo, and it was amazing. So cute!! The breakfast was delicious too!

When we stayed here as a parent and child eight years ago, I hoped to stay again someday. This time, my daughter—now working—wanted to stay here with her two close friends for their trip to Universal. Hoping it would become a wonderful memory for the three of them, I requested a high-floor Room if possible. I was told it would depend on availability that day, but after check-in my daughter happily messaged me that they had been upgraded and given a high-floor Room. She also said the Room had double sinks in the bathroom, which was perfect for three women, and they were very satisfied. Even after coming back late from Universal, they were able to relax comfortably and said they would like to stay again. Everything felt clean and well maintained, so I rate it highly. There are many Hotels nearby, but this is one I would definitely recommend.

I stayed here because I had a concert at Gorilla Hall Osaka. It was in a convenient location and easy to reach from the station without getting lost. The Hotel was clean overall, but there was one disappointing thing... The TV remote control was so dirty that I hesitated to touch it, and that was the only downside. The free massage chairs were perfect for relaxing my tired legs and lower back after the concert. I also appreciated the free breakfast. I will stay here again when there is another concert at Gorilla Hall Osaka. I rated my satisfaction as 4, hoping for improvement with the remote control. Thank you.

I arrived a little before check-in time, so I waited in the lobby for a short while. Shampoo, conditioner, body soap, and toothbrushes are provided, but there are no other amenities, so please come prepared. The hotel is close to the station and there is a convenience store nearby, which is very convenient. In the morning, you pick up sweet bread pastries, yogurt, and drinks at the front desk. It’s a nice service even though the plan is No Meals Included. It’s also convenient for visiting Universal Studios Japan.

It was my first stay in a while, and thank you for upgrading me to a larger Room. It was a very hot day, but Nanko was nearby and I enjoyed it. The Room was comfortable, the Hotel felt calm throughout, and the staff were kind, so I was able to relax very well.

Whenever we travel to Osaka with our dog, we always stay here. Because the Hotel and pet hotel are in the same facility, we can leave our dog there and still visit USJ, which is a huge help. Even when we leave our dog at the pet hotel, they send us photos and videos multiple times so we can feel at ease. We would definitely like to stay here again on our next trip to Osaka.

After getting caught in the rain and soaking my shoes, I was wondering what to do the next day, so I was pleasantly surprised to find a shoe dryer provided in the room. It really helped.\nBreakfast started early at 7:00, which allowed me to make good use of the day. There was a wide variety of options, and I especially enjoyed the Osaka-style dishes.\nOverall, it was a very satisfying stay.

The Club Ocean Room was spacious and wonderful. The bed was large and comfortable, and I especially appreciated the projector. The food in the club lounge was beautifully presented and delicious. I already have a Reservation for my next stay, so I would like to share a few points for improvement. I would really like to have bottled water in the Room, or alternatively a water dispenser and an ice machine on the floor. Also, I would like sparkling water to be available at all times in the club lounge. Since these are standard amenities at other Hotels, I would appreciate your consideration.

The check-in service was excellent, and the Room was comfortable, so I was able to relax and enjoy my stay. I would like to stay here again next time. From JR Bentencho Station, it felt a bit far when carrying a suitcase, so next time I plan to use the subway.

I was thrilled that the Room had a ReFa shower head, plus a hair dryer, straightener, and curling iron! The Room and bathroom were truly spotless—everything was perfect. My mother and our family stayed here, and with two TVs and separate areas, we could relax completely without any stress. Everyone in the family was very satisfied—my mother even said she wants to stay in the same Room again, so we’re already thinking about another trip to Osaka. Thank you very much for a wonderful stay.

It was so lush and green that it hardly felt like Osaka, and it was incredibly relaxing. The staff were kind, and we had a wonderful time. Thank you very much. We will visit again.

This is my third stay this year. I really enjoy the dinner meat dishes and the wide variety of side dishes, and I can take my time and relax while dining. The baths are clean, the Hotel is quiet throughout, and it’s one of my favorites. However, this time the dinner meat platter was quite salty. The hamburger steak in particular could have been seasoned more mildly. After the meal, I refilled my tea several times in the lobby to quench my thirst. Breakfast was excellent with nothing to complain about. I will stay again.