全国 × 接待和服务评价很高的酒店·日式旅馆 - 136页面

This was my first stay here. I chose this Hotel because I wanted to visit Seibuen Amusement Park nearby. I checked in looking forward to the Room upgrade Plan, and was amazed by the wall-to-wall windows with a wide-open sky and Lake Tama spread out before me. Being a top-floor corner Room made the view even more spectacular. The spacious, spotless Room delighted my child as well. The large public bath on site was also spacious and comfortable. They seem to pay attention to fragrance as well, and the pleasant scent throughout helped me relax deeply. The front desk staff were excellent, and I truly felt I was receiving first-class Hotel service. The rooftop restaurant also had a beautiful view, and everything at breakfast was delicious. The attentiveness of the service staff there was outstanding too—they were constantly mindful of every guest and provided fast, flawless service. It reminded me of true Japanese hospitality that has become rarer to see these days. This was the best Hotel I’ve stayed at recently. Thank you very much for taking such great care of us.

We stayed as a parent and child for my son’s university entrance exams. ■ Warm hospitality for exam takers At check-in, the staff asked, “Are you here for exams?” and gave us a small gift. My son, who was feeling nervous, seemed relieved by the thoughtful gesture, and I’m truly grateful as a parent. ■ Excellent amenities and a comfortable Room The amenity bar was well stocked—my son especially liked the bath salts and was able to relax. I also tried a face mask for the first time in my life! Even as an older guy (haha), it felt very refreshing after a bath. We were assigned a corner connecting Room, which allowed us to maintain privacy while still being close enough—making our stay extremely comfortable. ■ Great location It’s close to the station, with plenty of restaurants nearby, so we had no trouble at all even with a Plan without dinner. ■ A small suggestion for the future Winter in Matsumoto was drier than expected, so having hand cream among the amenities would make it even better! Thanks to the kindness of all the staff, my son was able to take his exam in great condition. We would definitely like to stay again when we visit Matsumoto. Thank you very much!

My most recent Reservation was for a smoking room, but the room was very clean, had no odor, and was comfortable. Breakfast could be chosen from three options, and free hot coffee and tea were available at the front desk. Since I only drink hot coffee, I really appreciated it. I would like to stay again.

The Room was wonderful, and the food was absolutely outstanding. Above all, the staff’s hospitality and service were truly exceptional—it reminded me once again how important people are. I had a lovely one-night stay, and it has become a place I definitely want to visit at least once every six months. Thank you very much.

This was my first trip to Hakodate. There is only one direct flight a day from Nagoya, and I was incredibly lucky to get a ticket. Visiting a new place for the first time is so exciting. The Room had huge floor-to-ceiling windows with a panoramic view of Mt. Hakodate. The space was generous, and the bathtub and sink were spacious as well. The lighting switches were thoughtfully placed throughout, making everything very convenient—it was almost too comfortable! Dinner at Kita Jin (booked separately) was also excellent: premium Genghis Khan in a private room, relaxed and delicious. Breakfast was around 8:00, and we were seated right away. We came without much prior knowledge and were amazed by the variety—and even more by the quality of every dish. My spouse and I travel all over the whole country, and this may have been our best breakfast ever. Personally, I loved the eel snack with tea, dim sum, sashimi, chiffon cake, and egg tarts. What stayed with us most from this trip was meeting so many wonderful people in Hakodate: The kind driver with a great smile on the airport limousine bus. At lunchtime at Lucky Pierrot near the station—busy as it was—a female staff member still let us draw an Ichiban Kuji lottery ticket and gave us a pin badge with a big smile. At NIPPONIA Hotel Hakodate Port Town on our first day—a female staff member kindly explained everything and gave us a hand-drawn illustrated map of nearby spots within walking distance. On an evening sightseeing taxi tour to see Mt. Hakodate’s night view—a female driver born in Hakodate from Donan Taxi carefully explained local history, the Western-style houses in Motomachi, and the origins of Soma-tei. The staff who made our motorboat cruise even more enjoyable under clear skies the next day. At lunch near the station at Uni Specialty Shop Yoichiya—a female employee whose attentiveness and refined service truly impressed us. And above all, at Century Marina’s front desk—the female staff member who kindly explained everything for our first stay left a wonderful impression with her polite service; of course, the male staff member at checkout was also outstanding. The quick yet courteous service at Kita Jin was excellent as well—we are truly grateful to have stayed at this Hotel. It was an intense 2-night/3-day trip to Hakodate, but seeing everyone working so hard to make their city shine really moved us—it looked genuinely inspiring. We will definitely come again. I truly fell in love with historic Hakodate from the bottom of my heart!

I was able to enjoy a relaxing time with the welcome café, the luxury room, and the Onsen sauna. It has great access to both Kyobashi and Osaka Castle—I didn’t realize it was this convenient, so I’ll be using it often from now on. Thank you very much.

I stayed one night at Hotel New Otani for the first time in a while, and once again I was impressed by their outstanding hospitality. From the doorman and bell staff to the dining attendants, everyone was truly professional. There was none of that “new staff” or “part-time” feel you sometimes find at other hotels—every team member delivered refined, high-end service, and I was very satisfied. Breakfast was also relaxed and elegant. Especially during the buffet, I admired how professionally the service staff managed the floor. Everything was truly delicious. Thank you for a wonderful meal.

I stayed for one night in early September. It’s close to Jigokudani, and the Onsen was simply wonderful. There are many types of Onsen baths, and I really enjoyed them. We had the dinner and breakfast buffet, and I honestly wondered if it was really okay to have all-you-can-eat crab like this. The Japanese- and Western-style buffet was impressive, and we thoroughly enjoyed it. Thank you very much.

I traveled with my dog and friends. It was my first time at Wanpara Lake Hamana, and I was truly impressed by how kind the staff were. The meals were wonderful—enjoyable to look at and delicious to eat. There was a clean dog run for dogs, and we had a great time playing there. The Onsen was also excellent. It’s an Accommodation I’d love to visit again.

It was a wonderful Hotel. The staff were very courteous, and we had a comfortable stay. We had a small issue with the Room, but when we asked for help, they promptly arranged a Room change, which was very helpful. Thank you for your quick response. We used the buffet for both breakfast and dinner. Both offered a wide variety of dishes, and everything was delicious. Overall, we were extremely satisfied with our stay and would love to stay again.

I stayed for two nights starting July 22. This time, my Room faced the Nasu mountain range, so the view was wonderful. The meals were delicious again. Since this was my second stay in July, you kindly changed the menu for me. Next time, I’ll visit with my children and their family.

This was my second stay. From the ocean-view Room, I could see the sea, sky, and runway in the distance, and sometimes even watch airplanes—such a wonderful time. It may depend on the floor; I stayed on the 8th floor. The staff were all kind, and on rainy days they lent me an umbrella near the entrance. When I asked the front desk about places I wanted to visit again, they kindly gave me detailed information. Breakfast was delicious with a wide variety of options, including some Okinawan-style dishes. It was also very convenient to have a 24-hour supermarket just a few minutes’ walk away. For this price, it’s comfortable, friendly, and convenient—highly recommended Hotel.

The staff were exceptionally professional—on par with a five-star Hotel. The cleaning was flawless, the location was excellent, and the price felt almost too low for what we received. While many Hotels are raising Accommodation Fees to cater to international guests, this Hotel truly prioritizes hospitality and service. Thank you very much.

I thought it was a very nice Ryokan. Even though the building and Facility are understandably old, all of the staff were wonderful. Dinner had a wide variety of dishes, and for my growing son they kindly provided extra white rice in addition to the final rice course, which we really appreciated. The attendant was also very kind, and we enjoyed our meal at a relaxed pace. There were several baths and we couldn’t try them all, but I’d definitely like to come back and enjoy them again. One small downside was that the shower temperature in the bath area wasn’t consistent, but overall it was a great stay. Thank you very much for your hospitality.

The sashimi set dinner featured local vegetables, and the sashimi was very fresh and delicious. The other dishes were also excellent, and we were very satisfied. The staff were kind, courteous, and attentive, making this a wonderful Accommodation. We would love to stay again. Thank you very much.

With direct access to Okayama Station, it was convenient for both the Shinkansen and local trains. It was raining on the day of my stay, but they lent me an umbrella when I left my luggage before check-in, so I was able to enjoy sightseeing in Okayama. I would like to stay here again when I visit Okayama.

I booked a Room with an open-air bath, and also visited the large public bath. Both were very clean, and the open-air bath in the public bath area was well protected with insect repellent measures and sunshade coverage. As this is a sulfur hot spring, we recommend the open-air bath for guests who are sensitive to the smell of sulfur. The in-room open-air bath didn’t feel fully exposed from outside; it was more like a semi-open-air bath. Still, I could feel the breeze and relax comfortably in the water. The Room was near the free footbath area, so even during events you could hear what was going on—truly a prime spot. Dinner featured local vegetables and meat and was delicious. The original cocktails were also very easy to drink, so be careful not to overdo it. The young proprietress greeted us at dinner, told us about Arukuma Ale at the shop, and greeted us again in the morning—always cheerful and welcoming. Five stars for such a wonderful young proprietress.

I stayed for one night while sightseeing in Nagasaki. The station was nearby, and there were many restaurants in the area, which was very convenient. The Room and the entire property were clean, and I had a comfortable stay.

We stayed as two couples (my parents and us), making a Reservation for two Rooms for four people, and they kindly arranged adjoining Rooms for us. The lounge service was available for a long time, so after the bath we relaxed for over an hour enjoying beer, honey, and more. The calm atmosphere makes it enjoyable even if you’re traveling alone. The large public bath was not crowded, so we could take our time in the open-air bath as well. Since the baths switch between men and women the next day, we were able to enjoy both comfortably. Meals were served in a semi-private setting, and all staff were very courteous. When we were looking for something we had misplaced, they helped us kindly; we found it later, but their thoughtful support really stood out. We were completely satisfied with everything, and my parents said they would like to go again—so I’m glad I brought them. I’d love to visit again in a different season.

The unit bath was a bit dated, but I had a comfortable stay. I had plans in Ginza the following week, so I booked another Hotel in the same group with confidence.