Pleasure Resort Izu Akazawa Onsen

We had a wonderful time as a family.

The Facility is very spacious, and guests can fully use it even on the day of check-out, so we were able to enjoy it right up until the last minute. The Hotel, spa, and Onsen facilities were all thoroughly cleaned and very comfortable. The Room was large, so it felt relaxing even with children. The fish at breakfast was very fresh and delicious! Because the Facility was so great, I’d like to share a few points in hopes of future improvements. As others have mentioned in their Reviews, items such as drinks and yukata were often out of stock, which made it feel understaffed. Also, the Facility shuttle bus was almost always at full capacity, and we weren’t sure whether we would be able to board (some people couldn’t), so I think additional services should be added during peak periods or on rainy days when carts cannot be used. Also, for a Facility of this size, there are far too few restaurants. When we tried to use the café at the spa entrance for lunch, we were surprised to be told there would be a 60-minute wait even for takeout. There are almost no alternatives, and the restaurant at the day-use Onsen facility was also extremely crowded, which ends up taking a lot of time just to eat. Considering that many day-use visitors also come here, I feel there are too few restaurants overall—and they also close too early. Other than that, our stay was very comfortable.