Zao Shiki no Hotel

From the attentive staff and beautifully prepared, delicious cuisine to the spotless Room and two different baths that were both wonderfully relaxing, our stay was satisfying from start to finish.The Japanese sweets provided in the Room were especially delicious—I almost wanted to buy some to take home (they may even be handmade).If I had one small wish, it would be that the lounge drinks included alcohol, which I personally think would have made it even better.The staff’s warm smiles were the best hospitality of all.

As there was availability, you kindly upgraded my room, and even though the twin room I reserved was already spacious, I was able to enjoy an even more luxurious stay. After visiting Yamadera, the in-room massage chair was greatly appreciated, and I used it many times. Thank you very much.The meals were wonderful just as the Reviews said—each dish was carefully prepared and delicious. There was more Yamagata beef than I expected, and I ended up eating too much rice. Thank you for the feast.I enjoyed the baths many times as well, but what stood out most was of course Zao Onsen. I was surprised at how strong the sulfur content was! The wooden design was also lovely, and it was so good that even though it’s a bit away from the main building, it didn’t feel like a hassle at all.All of your staff were very pleasant, and even traveling alone I felt completely at ease and had a wonderful stay. Thank you again for everything.