Garrya Nijo Castle Kyoto by Banyan Group

This was my first stay here. From the moment I arrived at the Hotel, the staff’s hospitality at the entrance was so attentive that it’s impossible to compare with other hotels.When I entered my Room, it was spotless—not a speck of dust—and I was truly impressed by the outstanding skill of the housekeeping team.In the evening, I used in-room dining and had grilled vegetables, soup, and focaccia. Everything was absolutely delicious and genuinely moving. If you stay here, I highly recommend trying in-room dining.This time I booked a Plan with breakfast included, so I enjoyed breakfast at the restaurant on the first floor. There were three options to choose from, and I felt it’s a menu loved by guests of all ages.I traveled here from Tohoku, and it took quite a bit of time and money—but this was an exceptional Hotel that still made me think, “I want to stay here anyway!”Thank you very much for taking such great care of me during my stay.

This was my second stay. Once again, I felt the staff’s warm hospitality in so many moments, and it made for a truly wonderful visit.Both dinner and breakfast for solo diners were delicious. Since this trip also celebrated my mother’s birthday, I was especially looking forward to the cake I had requested. It looked beautiful, the figs were wonderfully fresh and juicy, and it was genuinely delicious. It was light and easy to eat, so even though we were full after dinner, we finished it in no time.I also loved the welcome amenity sweets so much that I bought some to enjoy after my stay. I had planned to take the herbal cordial home as well, but after trying a sample I couldn’t stop—I ended up drinking it all during my stay because it was that good! At breakfast, the carrot smoothie left a particularly strong impression. It was sweet and delicious—I even looked up the same one afterward. Everything—from the food to the amenities—showed such care and attention to detail that they were things I wanted to keep enjoying even after leaving.I also used the bath salts included as a Well-being Room benefit right away; they warmed me from deep within and felt wonderful. The bed was very comfortable too. I usually have trouble falling asleep when traveling, but this time I drifted off quickly.One small point: I found the lighting controls a bit hard to understand. At night, I wanted to turn on only the toilet light, but couldn’t get it to work as intended and felt a little confused. If it were more intuitive, it would be even more comfortable.Once again, we had such a relaxing time together and made lovely memories with my mother. We would love to return.