Kinugawa Onsen Sanraku

We stayed at Sanraku to celebrate my husband’s and my 70th birthday anniversary as a couple.First, we were comforted by the attendants’ lovely smiles.At mealtime, we were deeply moved to find a wonderful hand-drawn plate by the manager displayed on our table.We also heard that the menu card was hand-drawn by the manager as well.They even prepared a purple celebratory vest for our 70th birthday celebration and took commemorative photos for us.In the bath area, we were surprised by the wide variety of shampoo, conditioner, and body wash available.In the changing room, there was also an assortment of high-end skincare products, which my daughter was able to use.It was a truly attentive Hotel in every way.My daughter and I are already talking about staying at Sanraku again.Thank you very much.

We decided to stay one night in Tochigi so our grandchild could meet their great-grandmother. We chose to stay again at Sanraku, which we also used last year to celebrate Grandma’s 88th birthday. Kinugawa is about a 30-minute drive from Grandma’s home. Sanraku has spacious Rooms, it’s easy to get around even to the baths, the staff are polite and friendly, the meals are delicious, and we especially liked that it never felt crowded with other guests. When we celebrated my mother’s 88th birthday before, they prepared a gold celebratory vest and hat for her and even gave us photos—she was truly delighted. This time we were traveling with a wobbly-walking one-year-old and my elderly mother as well, so we stayed in a Japanese-style Room with minimal steps. My daughter and her husband were also very satisfied because they could let their child play in the spacious Room. We were able to enjoy our meals at a relaxed pace, and I’m truly glad everyone was happy. Thank you very much for the thoughtful care from all of the staff. We would definitely like to stay again.