Tsubaki住客评价与感想
- 客房・设施4.56
- 设施・设备4.42
- 接待・服务4.64
- 餐饮4.78
- 温泉・浴池4.69
- 满意度4.64
The service and meals were excellent.
I booked a stay at a traditional accommodation with an open-air bath. While the building's age added charm, the room had a distinct old-house smell that I noticed. The public bath and lounge were disappointing, but the staff assigned to our room provided excellent service, adjusting to our pace and serving meals promptly. When I casually mentioned to another staff member (not assigned to our room) that there was no TV in the bedroom but I wished to watch TV while lying down, they kindly set up futons in the dining area without hesitation. Their professionalism was impressive despite their young age. Feeding the koi fish in the garden from our room was also enjoyable. Since I wasn't fond of the public bath, I made full use of the private open-air bath in my room. The hinoki wood bathtub overlooking the garden was absolutely perfect for relaxing anytime I wanted. The meals were beautifully presented and delicious without any complaints! I will definitely come back again!
- 客房・设施4
- 设施・设备4
- 接待・服务5
- 餐饮5
- 温泉・浴池3
- 满意度4
- 2025/10/17~
- 2人 1间
- [Main Building] Japanese-Western Style Room with Onsen Open-Air Bath, 70–100 sqm / Cypress or Stone Bath
- 含早晚餐
设施的回复
Dear Mr. Shigeyoshi Pico, Thank you very much for choosing to stay at Tsubaki. We also sincerely appreciate your valuable feedback and kind words of praise. We will make sure to take your comments seriously and strive to reflect as many of them as possible in our efforts to create a Ryokan that earns the heartfelt support of our guests. We would be delighted if you could choose Tsubaki again when you visit Yugawara next time. All our staff look forward to welcoming you back. Sincerely, Aoki, Tsubaki