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Nasu Onsen Sanraku住客评价与感想
- 客房・设施4.22
- 设施・设备4.10
- 接待・服务4.41
- 餐饮4.43
- 温泉・浴池4.64
- 满意度4.33
- 4.33ヤブゲイシャ发布时间: 2026/11/3
Four generations of our family stayed here.
We stayed for a joint birthday celebration for my father and his grandchild. The property feels a little dated, but it is very clean and well maintained. The staff member who looked after us was very kind and attentive. All the food was delicious, though it was a shame that no single dish really stood out as memorable. The hot springs were wonderful—just what you would expect from water with the same mineral composition as the imperial villa’s! Both my parents and the children were very happy. Thank you for a lovely stay.
- 3.00tmtn发布时间: 2026/10/28
There’s no doubt it’s a great place to stay.
We stayed for two nights in a room with a private open-air bath. Overall, we had no major problems and enjoyed a relaxing stay. My rating is on the low side because I felt the experience was, at best, only just worth the price. Having a private open-air bath in the room was barely enough to make me feel that paying ¥20,000 per person per night, or ¥80,000 in total, was justified. The temperature of the private open-air bath was difficult to adjust, but overall I was happy with it. I used it many times during our stay. The room itself was not spacious, and the raised area between the beds and the slippery wooden floor felt a little dangerous, but I was still quite satisfied. There was a good selection of amenities, and I really appreciated not having to bring towels from the room to the communal baths. The communal bathing area had just an open-air bath and one indoor bath. A sauna and cold plunge would have been nice, but the open-air bath was wonderful. The lounge was spacious and relaxing, with coffee—and alcohol in the evening—to enjoy while looking out over the garden. I loved it and visited several times. The service was pleasant overall. However, two things were disappointing. ① Meals The food was generally good, and I could tell they used premium ingredients. But perhaps the meals differ between weekdays and Saturdays? Both dinner and breakfast for our Friday-night stay left something to be desired. The tilefish in the soup at dinner was especially disappointing: it was dry and not tasty at all. The rice in the seasoned rice dish also seemed to be broken and crumbly. Breakfast included dessert but no fruit, and I wondered why they served ordinary orange juice that did not taste particularly good. Since this is Nasu, I would have liked some local milk instead. (Though I assumed the juice was meant to replace the fruit.) This is a small point, but I also wondered why the salad did not include even half a cherry tomato. Saturday’s meals were better than the previous day’s, but still only reasonably good. (The orange juice appeared again at breakfast, though...) The portions were just right for us—my elderly mother and me—but that probably means they would be small for people with average appetites. ② Shop prices There were no vending machines, so the shop was the only place to buy drinks. But ¥700 for a regular 350 ml can of beer made me wonder if we were on top of Mount Fuji. Surely that is too expensive? For these reasons, I gave a lower rating, but I was satisfied overall. (Though I do not think it was worth the price.)
- 4.00よかよかです发布时间: 2026/10/27
This was our second ...
This was our second stay, this time to celebrate my mother’s birthday. When I mentioned her limited mobility, the staff thoughtfully arranged for our meals to be served in the room next door! The hot springs and the view from our room were wonderful. The facilities are showing their age a little, but the staff’s hospitality seemed to make up for it, and we could really feel how hard they were trying. The food was generally good, though we were a little disappointed that the beef was from Hokkaido rather than Tochigi. Next time, I think we’ll choose a room with a private open-air bath.
- 5.00ゲスト发布时间: 2026/10/18
I stayed here with a...
I stayed here with a close friend. This was my third visit, following my stay in July, and I was happy with everything—the hot springs, food, facilities, and service. My friend was especially impressed, which earned me some brownie points! (笑) I’ll be back.
- 4.67チュンチュンくん发布时间: 2026/10/18
Spacious and comfortable
We enjoyed our stay in a spacious, comfortable room. We could dine at leisure in our room, and the service was good. The open-air bath in the communal bathing area was lovely, surrounded by trees. Our room’s private open-air bath was too hot to use when we wanted to, but that’s understandable given the continuous flow of natural hot spring water.
- 3.83こあみ0710发布时间: 2026/10/13
The open-air bath is wonderful!
We stayed over the October three-day weekend. It was still a bit early for autumn leaves, but with Mt. Chausu at its best, Nasu Highlands was lively. Located about 20 km from the station on a mountainside, it’s in a convenient spot close to the ropeway, suspension bridge, ranches, and museums. It’s a calm, hideaway-style hot spring inn tucked into the mountains with a lovely atmosphere. The entrance has a spacious drop-off area and feels like an established traditional ryokan. The staff and attendants were polite and welcoming. Room: A higher-grade Sukiya-style Japanese room in the East Wing. With 12 tatami mats plus an enclosed veranda and an additional small anteroom (about 4 tatami), it was spacious and relaxing. For our elderly parents, the attendant kindly prepared floor chairs. The downside was the bathroom area: signs of aging were hard to hide—poorly matched wallpaper seams and screw holes on the toilet wall where something had been removed. For a high-end property, I feel repairs should be done more carefully. With thoughtful restoration work, age can become part of the charm—what a waste. Amenities such as lotion felt far from premium quality, so I didn’t feel like using them. On the other hand, we appreciated the bath pouches—each of us received a different design that looked great. Hot springs: The open-air baths we’d been looking forward to were excellent. The larger rotenburo is surrounded by trees; look up and you see only open sky—truly an outdoor bath in nature. In the darkness, steam drifted through soft light like mist. The sound of insects was soothing as we enjoyed gentle neutral-spring water on the skin. The smaller rotenburo has branches arching overhead and is wrapped in dappled sunlight. Since they’re maple trees, it must be spectacular when fully red in peak season. Having towels available at the baths was also very helpful. Meals: This time dinner was served in our room. Overall, the food felt ordinary. The presentation and tableware were nice, but the dishes themselves didn’t stand out: Flavors were generally mild without much originality; perhaps because it was room service, many items arrived at lukewarm temperatures rather than freshly made warmth or chill as appropriate—it lacked that just-prepared feeling. What stood out positively was charcoal-grilled iwana (char); it was fluffy and clearly fresh based on how cleanly it came off the bone The tabletop grill items were cooked right there; Wagyu loin and vegetables were delicious However abalone seemed pre-steamed before being finished on hot stone so its umami felt weak which disappointing Even matsutake in soup had almost no aroma Overall I got impression that premium ingredients weren’t particularly high quality leaving things feeling half-hearted It doesn’t need to be luxurious but I wanted at least one signature dish they could truly be proud of Overall impression isn’t bad but attention to detail felt inconsistent not matching price point
- 4.67ずるまさ发布时间: 2026/10/10
Enjoy the Hot Springs at a Long-Established Ryokan
Lately, at many ryokan I’ve felt some awkwardness with guidance and meal service by foreign staff, but here everything was handled by Japanese staff only, which made me feel very at ease. Both dinner and breakfast were served in a warm, relaxed atmosphere. When I mentioned that my birthday was coming up, the staff took photos for us and even gave us a beautiful photo frame as a gift. Also, the hot spring water quality was excellent; hearing that it’s the same as the Imperial Villa hot spring made perfect sense. The open-air bath had a wonderful atmosphere as well. Meals were served in a private dining room—a traditional, calm Japanese-style room. The portions were on the smaller side, but the refined kaiseki cuisine was delicious.
- 4.17Fuku19发布时间: 2026/10/2
When you think of Nasu, think of Sanraku.
The toilet’s water supply pipe is narrow, so it takes a long time for the tank to refill. It kept making noise the whole time during the night, and I couldn’t sleep. If you knew about this in advance, couldn’t you have arranged a different room for us? We will visit again next time to enjoy sukiyaki.
- 5.00amabile8发布时间: 2026/9/28
Sanraku: An Open-Air Bath and Warm Hospitality
Thank you for taking care of us again in a Room with an open-air bath. The Room has beds, and at the back there is a spacious armchair where you can sit and relax while looking out at the garden. I was able to unwind there, enjoying tea and reading quietly. With the beds, it was also easy to lie down and rest right away, which gave me a reassuring sense of comfort. Last time we stayed over New Year’s with family, but this time it was wonderful to enjoy the garden as it shifted from summer into autumn while soaking in the open-air bath in the Room. Sanraku is also well known for its baths; in particular, the open-air baths are highly recommended, as you can feel even the natural breeze and soak amid beautiful mountain scenery. As for the cuisine, there has been a change of head chef, bringing a fresh new approach. While maintaining Sanraku’s original attentive Japanese cuisine that highlights seasonal ingredients, I could sense new ideas being introduced. Dishes were served freshly prepared, and it felt clear that great care is taken so guests never grow tired of what is offered. Our attendant provided detailed explanations of each dish and showed wonderful hospitality. An attendant who had looked after us previously also took the time to speak with us. The front desk and welcoming staff remembered our previous stay as well, making this an Onsen Ryokan where you can truly relax with peace of mind. I sincerely hope that such a hospitable Japanese Ryokan will continue its history for many years to come. As an IKYU Diamond member benefit, we received half a bottle of wine as well as shopping vouchers—great value tickets that could be used both for drinks at meals and for souvenirs. This is a Ryokan I would love to visit again.
- 4.83まるしん！发布时间: 2026/9/21
Thank you for your support.
Everything was very good and we were satisfied, except for the strong odor in the indoor bath. Thank you for your hospitality.
- 1.67のぶのぶ1115发布时间: 2026/9/7
Surprised
We stayed over the weekend. When we arrived at the Ryokan, a man greeted us politely, and we felt excited, thinking it might have a nice atmosphere. After being shown to our Room, we had some time before dinner, so we went to the Onsen. The open-air bath felt wonderfully rustic and was very enjoyable. However, when we returned to the Room, my wife tried the indoor semi-open-air bath attached to the Room and suddenly screamed. She said the water was far too hot to enter. I checked as well—it felt close to 50°C. There was no faucet or anything to add cold water. It was dangerously hot—hot enough to cause burns. We pulled ourselves together and went to dinner. Dinner was served in a private tatami room with a table and chairs. It was kaiseki-style cuisine, but honestly it wasn’t good. There were no vending machines in the Ryokan, so even if you got thirsty late at night you just had to endure it. The worst part was breakfast. When we went into the dining area in our Room that morning, all the dishes were already set on the table. We were about to eat… but there was no rice. “Excuse me—could we have rice?” The attendant said it still wasn’t cooked…? Even though they had specified our breakfast time themselves. So we ended up with natto, egg, and yudofu without rice—something I’d never experienced before. The rice eventually arrived later. I think others should consider carefully before booking. I’ve stayed at many Ryokan over the years, but this was my first experience like this. I won’t be returning.
- 4.33ブルーハワイイ发布时间: 2026/9/4
As always, the meals...
As always, the meals were excellent, and the charcoal-grilled ayu was the best I have ever had. Also, I was glad to be able to drink milk this time.
- 3.502929sorakara发布时间: 2026/9/1
I would like to stay again, so I hope the Facility will be improved.
I have stayed at this Accommodation many times since the previous management. This time, I visited for the first time in seven years. The service was as pleasant as ever, but unfortunately the Facility has become quite outdated, which was disappointing. The door to the large public bath seems to have worsened in its fitting and was difficult to open and close; I also saw other guests struggling with it. There were also some areas in the guest room and bathroom where cleaning did not seem thorough. The meals were all delicious, and the portions were just right for us. The new attendant also provided service very diligently, which left a very positive impression. As this is an Accommodation I would like to continue staying at, I hope improvements can be made wherever possible.
- 4.83ショコラ一休发布时间: 2026/8/19
Healing Accommodation
It was our first stay at this Accommodation, and as a long-established Ryokan it fully met our expectations—excellent hospitality, service, cuisine, and a superb free-flowing Onsen straight from the source. We were completely satisfied, and it has become one of the Ryokan we would like to visit again. The only slight disappointment was that since it was a Japanese-style room, we were a bit concerned about how the futons were laid out. Stayed on 2026.8.16
- 2.00ブラックペアン2发布时间: 2026/8/17
I expected too much.
The Facility felt outdated, and the front desk service had the old-fashioned Onsen Ryokan vibe—far from what you would expect at a truly luxury Ryokan. The open-air bath in the Room was only large enough for one adult if you bend your legs. The Room itself was only about 8 tatami mats in size, and the veranda area was not spacious either. Some of the dishes were elaborate and tasty, but in terms of quantity, it felt like, “Is that all?” The only saving grace was how good the staff member assisting with our meal service was. For 200,000 yen for two adults—was that really worth it? Even at half price, it would still feel hard to justify. It seems we expected too much overall.
- 4.33ごえもん0525发布时间: 2026/8/14
Long-established Ryokan
A traditional Ryokan, for better or worse. As it is a fully Japanese-style room, it may feel a bit uncomfortable for those used to Western-style living. The meal portions are just right for elderly guests. They gave us a small drawstring pouch with amenities, and on departure they even gifted us boiled (steamed) corn as a souvenir—thoughtful touches that were truly appreciated. Surrounded by trees in a nature-rich setting, it feels very relaxing. They even laid out and put away the futon bedding for us, which made me feel almost sorry to trouble them. If they had Japanese-Western style rooms, I would like to stay again.
- 5.00nenepeko发布时间: 2026/8/11
A welcoming Accommodation with warm hospitality.
Our first trip to Nasu-Shiobara. We had been looking forward to our stay very much. There were four of us: my 90-year-old mother, my husband and I in our 60s, and our daughter in her 30s. Everyone agreed that the Room, baths, and meals were all extremely satisfying. Our Room had a private open-air bath with free-flowing natural hot spring water, so my mother could soak many times with peace of mind. The spring quality was excellent as well—the hot water flowed continuously and left our skin feeling wonderfully smooth. The meals featured plenty of seasonal ingredients, were beautifully presented, and had gentle flavors—absolutely satisfying. It was such a wonderful Accommodation that our whole family agreed we definitely want to return during the autumn foliage season.
- 4.50やまじ10发布时间: 2026/8/9
The lounge drinks are…
The service was excellent. However, we were told that wine and other alcoholic drinks would be available in the lounge at night, so we were looking forward to it, but although there was sake, both the white and red wine were empty. In the lounge at arrival as well, the iced coffee was also empty. It is such a lovely lounge, so this was a bit disappointing. I hope everything will be properly replenished.
- 3.50たかじゅん＠船橋发布时间: 2026/8/2
I stayed here for the first time in 25 years.
I stayed in a special Room, and it was almost too spacious. The futon and pillow were excellent, and I slept soundly for the first time in a while. One thing worth mentioning for anyone considering a stay is that there are no vending machines at all. If you think you might want a snack or canned coffee, be sure to buy it in advance at a nearby convenience store—there’s really nothing available on-site. The meals weren’t quite “the best,” but they were tasty. As for the baths, the in-Room bath was on the hotter side, while the large public bath and open-air bath were slightly cooler, but both were very good. Service felt somewhat limited, perhaps due to having fewer staff members. It didn’t bother me much, but I did hear other guests complaining about it. Maybe because I stayed on a weekday—and my memory is vague compared with about 25 years ago—it felt quieter than before. If you’d like to relax at your own pace while avoiding too much interaction with others, this Accommodation may be a good fit.
- 4.83まもなく古希。发布时间: 2026/7/28
A stay at Sanraku. Nasu Onsen.
It was a wonderful Ryokan that fully met our expectations. The staff’s hospitality was excellent, and the attendant’s efficient service and clear explanations of the dishes during our in-room meals were also very good. We traveled mainly for the Onsen, and it truly was outstanding—especially the large open-air bath, which was full of atmosphere. Dinner and breakfast were both luxurious, delicious, and very filling. It truly felt like an Accommodation blessed with abundance.
- 4.83ゲスト发布时间: 2026/7/25
Onsen-Loving Seniors
As a senior who isn’t confident driving, I really appreciated that Sanraku offers Shuttle Service from the nearest station, and it’s also just a short walk from the local bus stop. There were no cluttered notices anywhere—just a beautifully maintained garden tended with great care, birdsong, attentive hospitality, and thoughtfully prepared dishes that highlight the quality of the ingredients. The Onsen water felt wonderfully silky, and in the quiet atmosphere at Sanraku, everything was simply outstanding. I chose this Accommodation to visit Onsen Shrine, but it was so relaxing that I almost forgot my original purpose. Both my mind and body were truly healed. The homemade karasumi and salt-grilled ayu were all delicious. The simmered kinki (extra charge) was exceptional. I also enjoyed chatting with the staff—before I knew it, two hours had flown by. One small issue: the labels on the facial cleanser and skincare amenities were hard to understand, which made things a bit difficult. It’s an Accommodation I’d love to return to in another season—or whenever I’m feeling mentally tired. Thank you very much to all the staff for your wonderful care.
- 4.83RDL发布时间: 2026/7/14
We stayed again for ...
We stayed again for the first time in a while to celebrate, and the flowers you prepared in advance after our consultation had a wonderful design and were very well received. The view from the Room and the scenery from the open-air bath were excellent, and we were able to relax. The staff member who served our meals was very pleasant, and the portion sizes were just right. I was worried that sleeping on futons might hurt my back, but there was no need to worry. The only disappointment was that after bathing, the lounge drinks and glasses we wanted were not replenished, and there were no staff around to ask. Other than that, nothing in particular stood out, and we had a great time. Thank you very much. We will stay again when we travel to Nasu.
- 4.33むむめろ发布时间: 2026/7/10
I arrived a little b...
I arrived a little before check-in time, but they completed the procedures first and let me wait in the lounge until the Room was ready. The Room was simple. I didn’t use the in-room bath, but it faced a window and the tub looked very deep. I also liked that we could take home the drawstring pouch with the amenities. It was nice to be served matcha soon after entering the Room. The lounge doesn’t have a large selection, but I was able to have a quick drink and some snacks before bathing. The staff member in charge of our meal explained various things and chatted with us, which made for an enjoyable time. They even saw us off when we left. As an IKYU Diamond benefit, I received a ¥1,000 voucher that could be used for drinks at dinner, additional dishes, or at the shop. Since drinks already included a half bottle as part of the IKYU Diamond benefit, I decided not to use it for beverages. Also, additional dishes had to be ordered by 5:00 p.m., and without knowing what would be on the menu I couldn’t judge whether we needed anything extra—so I chose to use it at the shop instead. I rushed to the shop after dinner, but it was already closed even though it was five minutes before closing time, so I used it at checkout the next morning. I heard you can see autumn leaves from some Rooms; since those are probably popular and more expensive, I’d still love to try staying in one someday.
- 4.83本町のよっちゃん发布时间: 2026/6/10
I was able to spend some relaxing time with my father.
Because it rained on the first day of our trip, we checked into the Accommodation early and relaxed in the lobby. The front desk staff and attendants were kind and helpful, giving us a warm and welcoming impression. The Room was clean and well prepared, and the meals were delicious with just the right portion size. My father especially enjoyed the raw egg at breakfast. The baths were great, with a spacious open-air bath where we could soak comfortably. If we have the chance, we would definitely like to stay again.
- 5.00キャディコ发布时间: 2026/5/26
Family Trip
We love Onsen and visit many as a family. Nasu Onsen is one of our favorites, and the hot spring water at Sanraku was truly wonderful—gentle, smooth, and soft with no harshness. The atmosphere of the large public bath and the view from the open-air bath were both very pleasant, and we ended up soaking for a long time. After check-in, there was a lounge where we could enjoy complimentary drinks; it was also very relaxing, with greenery in the courtyard visible through the large floor-to-ceiling windows. Our Room faced the entrance/parking side, but since it was surrounded by trees it wasn’t bad at all—and we were lucky to see a full moon from our Room that night. Both dinner and breakfast had a seasonal feel with refined seasoning, and we could tell great care had been taken with the ingredients. The bamboo shoot rice at dinner and the white rice at breakfast were so delicious that we finished an entire rice tub each time. The attendant who looked after us was friendly yet professional, which made our stay even more pleasant. The Ryokan itself may be old, but everything was thoroughly cleaned throughout, so we had a very comfortable stay. This is an Accommodation we would like to visit again.
- 4.83元山爺さん发布时间: 2026/5/20
A long-established tradition
Some parts of the Facility feel a bit dated, but it is well maintained, and everything was spotlessly clean—even under the roof eaves—making the stay very pleasant. The Onsen was also comfortable; my only request is that when sitting on the stonework in the open-air bath, mineral deposits can make the skin hurt. It would be helpful if it could be polished a little. This is not unique to this Facility, but there is also the issue of growing trees blocking the view. Since it is within a national park, maintenance may be restricted, but scenic views are also an asset and should be discussed with the authorities. If left as is, many resort areas will end up hidden in overgrowth. I believe Numazu City has cleared trees around a park observation deck.
- 4.17ブルーハワイイ发布时间: 2026/5/8
I also wanted to drink milk.
Since we were in Nasu, I would have liked to have milk with breakfast. I understand some guests may not like milk, but it has been orange juice every time lately, which is a bit disappointing.
- 4.67さびちん发布时间: 2026/4/5
An open-air bath in harmony with nature and exceptional cuisine that brings out the best of seasonal ingredients
We stayed for one night as a couple. In the lobby lounge, there was self-service coffee, wine, and sake, which felt like a very thoughtful touch. The open-air bath seemed to be carved into the natural surroundings; it was very spacious, and we could truly enjoy nature—squirrels even peeked out from the shade of the trees. The water temperature was just right—not too hot or too lukewarm—so we could soak for a long time comfortably. The water also felt wonderfully soft. The meals made great use of local ingredients and were all delicious; in particular, the rice was exceptional—perhaps thanks to the quality of the water. We were also pleasantly surprised when an extra dish was brought out as a surprise thanks to the chef’s consideration. The staff member who assisted us was very polite and engaged us in friendly conversation. Unfortunately, the weather was cloudy and rainy, but it was still a very satisfying trip. If I had to mention anything: the bottom of the open-air bath was slippery; the morning self-service coffee tasted bitter (perhaps because an espresso machine was used for regular coffee); and since the room felt dry, we would have appreciated a humidifier. As this inn has been operating since the Taisho era, I hope they will continue for many years to come.
- 3.67ヤン爺发布时间: 2026/4/2
Were Diamond benefits available?
It was my first visit in a year, and the value for money is great, and the meals are good too. Above all, the best Onsen and open-air bath are outstanding. However, I don’t think I received any Diamond Member benefits. Was there something that happened?
- 5.00snow_drop发布时间: 2026/3/29
Highly Satisfying Onsen Accommodation
First, the entrance was beautiful, and the guidance inside and to the Room was excellent; the hospitality was outstanding. The Room we were shown, with a private open-air Onsen bath, was also spotless, with a lovely view of the courtyard—it was a Room I could love from the moment I stepped in. The footbath from the Room, and the temperature of the open-air bath were just right, and even with just the Room alone, it was an Onsen stay that left me completely satisfied. The meals were delicious until the very end, with ingredients and flavors that showed real care and attention. The breakfast menu was exactly what I had hoped for, so I ate too much. The massage was also excellent. It was an Accommodation where it’s hard to find anything negative. At checkout, it felt like an Accommodation that makes you want to say, “We’ll be back!”
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