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- Yokohama Grand Intercontinental Hotel 点评
Yokohama Grand Intercontinental Hotel住客评价与感想
- 客房・设施4.30
- 设施・设备4.17
- 接待・服务4.28
- 餐饮4.38
- 温泉・浴池3.98
- 满意度4.22
- 4.33oni-gawara发布时间: 2026/11/4
It was good.
I booked through Ikyu, but received a room upgrade as an IHG member. I hadn’t realized they had Japanese-style suites. The bathroom was spacious rather than a prefabricated unit bathroom, so I could enjoy a relaxing bath with my child. However, the doors and fittings were showing their age a little… Wear and tear is less noticeable in Western-style rooms. I thought some repainting and replacement handles might help. The limescale buildup on the marble in the bathroom could also be easily removed with a scraper or citric acid, so a little more attention to cleaning would make the room even better.
- 5.0053117发布时间: 2026/11/3
This is the hotel I most want to stay at in Minato Mirai.
After several very busy months, I found myself missing Minato Mirai and returned for a visit. The beautiful view from my comfortable room, everyone’s warm hospitality, and the delicious food were all wonderful. The moment the car door opened at the entrance, I was greeted with “We’ve been expecting you, [Name],” which made me feel truly welcome. Thank you for such a relaxing and restorative stay.
- 4.83勘解由左衛門发布时间: 2026/10/20
Breakfast
It was convenient that breakfast started at 6:30 a.m. The service was efficient and professional, and the food was delicious. I would gladly stay here again. Thank you.
- 3.83しばざくら＠・＠发布时间: 2026/9/28
Accommodation
Thank you very much for your thoughtful hospitality. We did mention that we would have preferred a room on a higher floor.
- 3.83らんちゃん0124发布时间: 2026/9/28
Conveniently located near the station.
I couldn’t help comparing this hotel with the Kobe Bay Sheraton Hotel & Towers, where I stayed a week earlier. For a similar price, the room was only two-thirds the size, the amenities were average, and the towels had an unpleasant smell… The location was convenient, close to Minatomirai Station. Still, I haven’t received a single room upgrade since becoming a Diamond member, so I don’t feel the status offers much benefit. This time, I received a voucher for the in-room minibar, but with a small chocolate costing ¥500 and a small bottle of apple juice ¥950, it wasn’t a particularly appealing perk.
- 4.83Landsend发布时间: 2026/9/25
We had a very satisfying stay.
This time, we stayed on the club floor with lounge access. As the hotel itself is an older property, you can’t help but notice some age in the facilities; however, it has been properly renovated and well maintained. The room was spacious with a great view, and we were able to stay very comfortably. As expected of a world-class luxury hotel, the staff were polished and professional, making our stay truly pleasant. Regarding the lounge food sessions: the welcome afternoon tea and breakfast were high quality as you would expect from a top-tier hotel. However, I felt that the variety and quality of both the hors d’oeuvres and drinks at cocktail time have been gradually declining little by little each time we stay compared with a few years ago—am I mistaken?
- 2.40なーなーなーなー发布时间: 2026/9/20
Disappointed by the decline in Club Lounge service
Among the hotels in Yokohama, I used to really like the InterContinental Club Lounge because it was well stocked, but this time I was disappointed to find that various services have been discontinued. Most of all, there was no pizza! I came mainly for that, but this time there were only a few lukewarm hot items and a small selection of cold items cut into very small pieces. In the morning as well, many of the menu items and desserts that used to be available were gone. The price was unchanged while the service declined, and the room also felt quite dated... I won’t be returning.
- 4.33ky. com发布时间: 2026/9/19
We stayed at the lon...
We stayed at the long-established InterContinental. The atmosphere and service were impeccable. We also thoroughly enjoyed the meals. The facilities did feel a bit dated, but that only added to the sense of comfort. We would love to stay again—thank you very much.
- 5.00Suite发布时间: 2026/9/15
Yokohama Grand InterContinental Hotel
I stayed one night at the Yokohama Grand InterContinental Hotel. My room was No. 806. The view from the room was excellent. It had been raining for several days, but the weather was very nice on this day and the next, so it was a wonderful stay. Because the view was so good, I felt very comfortable, and the desk suited me well and was easy to use. The mattress also felt just right. Thanks to Ikkyu, I think I had a great experience. I’m truly glad this stay was meaningful to me. I would like to stay again. There was an unpleasant noise—possibly from equipment or another room—and I wondered what it was. I look forward to staying with you again next time.
- 5.00Syumilky发布时间: 2026/9/8
Wonderful.
It was my birthday, and I was truly touched by the wonderful message card service and sweets.\nInterContinental is a special place filled with precious memories for us.\nWe will definitely visit every year. Thank you very much.
- 5.00元祖だいちゃん发布时间: 2026/9/3
The ultimate luxury—we enjoyed Yokohama in elegant style!
I finally stayed at the InterContinental Hotel, a striking, innovative building shaped like a yacht’s sail that I’d wanted to visit for a long time. The warm welcome at the entrance and the kind service made me very happy. This time I chose a harbor-view Room on the 27th floor. Since I had lounge access, I enjoyed a light drink before heading out. The staff are young, but their hospitality and manners were excellent. If you want ocean views, I don’t think there’s any other choice but this Hotel—you can truly enjoy both luxury and an extraordinary getaway experience. With the shower room and bath separated, my stay was very comfortable. Next time as well, I’ll come back to enjoy the harbor view from a high floor! Thank you very much.
- 5.00良きラズベリー发布时间: 2026/8/25
The sunrise rises directly in front of the Room window—absolutely wonderful.
We stayed in an ocean-view Room as a family of three. The Room was a good size, and the bed was very comfortable. The unit bath was also spacious. The Hotel was quiet throughout and felt upscale. The view faced the sea, and at night the lights of the Bay Bridge and yakatabune boats were calming. The next morning, a stunning orange sunrise rose directly in front of our window, with a sparkling orange line across the surface of the water. Next time, I’d like to stay on a fireworks day. Amazing!
- 2.83エバリュエーション发布时间: 2026/8/23
Disappointed after staying here again for the first time in a while...
I requested a city-side Room because I wanted to see the Ferris wheel. However, the Room only had a side view of it, and I felt disappointed from the moment I entered. I didn’t realize there were Rooms like this. The person traveling with me wanted to see Yokohama’s night view, so I brought them along and it was disappointing. I could understand if I had made a last-minute Reservation, but I booked well in advance, and this was a Room with a 100% Cancellation Fee from one month before—so they knew for sure we would be staying. Bathrobes and sleepwear are not provided in the Room. That also surprised me. They will bring them if you request by phone, but they won’t unless you ask. Overall, it ended up being a disappointing trip.
- 2.17ガルガリ发布时间: 2026/8/13
The fireworks were clearly visible from the Premium Harbor View room.
I stayed here to enjoy the Yokohama Night Flowers (only about 5 minutes) from my Room. From a cool Room on the 20th floor, I was able to watch them straight ahead. When I opened the upper part of the window, I could also hear the fireworks, which made it feel very immersive. I arrived about 30 minutes earlier than planned, but I was able to check in right away. It was a hot and humid day, so it really helped to be able to go into a cool Room with air conditioning. The MIKIMOTO ladies’ amenities were nice. I reserved a Premium Harbor View Room, but unlike the photos on IKYU, there was no bed runner or cushions by the pillows, and it felt more like a Business Hotel-style Room. Also, perhaps because of the building’s age, the chairs in the first-floor lobby and the bathroom fixtures in my Room looked noticeably dated, and I was concerned about how stiff/rough the bath towels felt. At check-out, I asked about breakfast room service, but before receiving an answer I felt rushed by a trainee who told me to pay first (there was also an employee supervising them, but they only watched), which made me uncomfortable. On August 13, however, I did receive an apology letter.
- 5.00hiroko_daiko发布时间: 2026/8/11
It was excellent!
We stayed one night in a sea-view Room with Club Lounge access. The Room was comfortable, the lounge food was delicious, and all the staff were kind—everything was excellent. In the evening, we visited Karyu for Chinese cuisine; it was also very delicious and a wonderful restaurant. Highly recommended.
- 4.33ぷちみるくきゃんでぃ发布时间: 2026/8/11
The Room was spacious, and we were able to relax and enjoy our stay.
The Room was spacious and relaxing, and the bed was very comfortable. Breakfast was also delicious. We left our luggage before check-in and explored Yokohama; by the time we checked in, our luggage had already been delivered to the Room. It was very convenient for staying in Minato Mirai.
- 4.67海好きyuu发布时间: 2026/8/9
Mother-and-daughter trip
I stayed here for the first time on a “staycation” with my daughter. We chose this Hotel for the ocean-view Room, the breakfast buffet, and the gym. Being just a 5-minute walk from the station was also a deciding factor. With such a wonderful view and seating by the window, we relaxed there morning, noon, and night, enjoying the sea, cruise ships, and the city lights of the surrounding buildings. It was great that everything was close—walking along the waterfront to Red Brick Warehouse or shopping at Landmark Plaza was easy. The gym isn’t large, but it has enough machines as well as dumbbells and a bench for solid strength training. I did wish it had a better view. After working out, I recommend doing some cardio along the waterfront. The breakfast buffet offered both Japanese and Western options, and the croissants were delicious. I also enjoyed customizing my rice porridge with different toppings. Since we stayed two nights, it was nice to enjoy the buffet twice. Overall, you can sense some age in places, but it’s very clean and doesn’t feel outdated. The only things that bothered me were noise from what seemed like an ice machine door closing (next door/above/in the hallway) and pillows that were too soft for my liking. Still, overall this is a Hotel I’d like to return to. I’d love to stay again for another staycation—thank you very much.
- 3.33亀と鶴发布时间: 2026/8/9
Thank you for your support.
The night view from the suite on the 25th floor was beautiful. Thank you for the complimentary bottle of sparkling wine as well; we enjoyed it while taking in the view. The Room was at the edge of a circular layout, which made it especially memorable. However, I was tired from waiting in line at check-in. Since about five Hotel staff were stationed at the counter, I felt check-in could have been faster if separate lines had been formed for each staff member.
- 5.00ブナの小枝发布时间: 2026/8/9
Club InterContinental
We used the Club InterContinental and were able to relax and enjoy a full day. I had seen some comments saying the offerings had changed compared to before, so I was a little worried, but for us as first-time guests, the service was more than satisfying. We chose an ocean-view Room. The open view felt wonderful. We could also see Tokyo Tower and Tokyo Skytree in the distance. Everyone who assisted us was cheerful and kind, which made our stay very enjoyable.
- 4.50iruko24发布时间: 2026/8/4
A Comfortable Getaway
This was my first stay. The check-in staff were wonderful, and I was able to relax in a Room with a great location. The Room was very clean, the bed was extremely comfortable, and the in-room coffee was delicious. One small thing happened at breakfast where I wished there had been a bit more attentiveness. When coffee was served to the guests next to us, it seemed like both of us would have liked to be served as well. It was a minor matter, but since I really enjoyed the delicious breakfast and was otherwise very satisfied, it felt a little disappointing. If I have the opportunity, I would definitely like to stay again. Thank you very much.
- 3.33一休想人发布时间: 2026/7/30
The disappointing pa...
The disappointing part was that I had to say my name four times at the front desk. I understand it may have been hard to hear because I was wearing a mask, but the explanation sounded like it was being read from a script, which left me with a very poor first impression of the Hotel. The good points were that, since this is an IHG One Rewards property, I was able to communicate normally through my mask with the staff member at the desk next to the front desk and get Wi-Fi working. Also, the location is great, so I could enjoy a wonderful night view from my Room window. The Japanese breakfast was delicious (and the service there was also good).
- 5.00はままつ旅行发布时间: 2026/7/30
Wonderful
We stayed in a ferris wheel–side Room on a high floor. The view was wonderful and we really enjoyed it, and the bedding was so comfortable that we slept very well. Our child was thrilled too, and we made great memories in Minato Mirai. The staff were pleasant and cheerful, always greeting us with smiles and starting conversations. There were many international guests, and I felt that thanks to the people at this Hotel, they will leave with an even better impression of Japan! I hope this Hotel continues to have the same welcoming atmosphere. The meals were excellent as well. We would love to stay again!
- 4.67ぽむぽむ.com发布时间: 2026/7/22
An annual tradition
We usually stay in a standard Room, but when our children are back home, my spouse and I use the Club Floor. Overall we are satisfied, but we were disappointed that the pizza at cocktail time is no longer available. It’s rare to find a club lounge with a pizza oven.
- 5.00masa510发布时间: 2026/7/16
View
Among the Hotels I have stayed at many times in Minato Mirai, this one offers the most relaxing view. I sit by the window and spend time simply enjoying the scenery. I was very satisfied to be placed on a high floor. This is a Hotel I would like to stay at again and again.
- 5.00おーるふりー发布时间: 2026/7/6
We had a great time.
My first time back in Yokohama in a while. I’d been wanting to stay here for some time, so I used a day off to stay one night. It was during the Yokohama Tanabata Festival, and we had a wonderful time enjoying the fireworks from the Hotel and attending an event at Pacifico right in front of us. The view from the Room was great, and the amenities were well chosen—especially ones women would appreciate. Since my birthday was coming up, I received a brownie at check-in, which made my daughter happy too. Thank you very much. We’d love to stay again as a family.
- 2.40一休だろう发布时间: 2026/7/6
If you think it’s a great deal…
I stayed for one night. It was a Hotel I once admired, but too much time has passed. I was bitten by bed bugs. I will never go again.
- 3.67ふわるん发布时间: 2026/7/5
We would love to stay with you again.
Thank you very much for all your help. I would like to stay again.
- 5.00スナイパーk发布时间: 2026/7/5
When I open it, all the ratings are set to 5 stars even though I haven’t done anything.
I have stayed here many times. I usually book a top-floor stay with lounge access and breakfast included. The Room often has cracks in the sink/shower area block. This time, there was what looked like the inner wrapper from a toothbrush under the sink, so I think a final cleaning check is important. The lounge is excellent. The food selection includes many set hors d’oeuvres, but everything tastes great, and there is a wide variety of drinks, which I really enjoy. The pizza available for an additional fee is delicious and recommended.
- 4.67アッくん发布时间: 2026/6/25
Continental is the best!!
Two trips to Yokohama every year. This time again, our stay on a high floor at the Continental Hotel was wonderful. Breakfast was great too—the selection of bread had increased, and I could see they’ve put a lot of thought into it. However, one young woman in the dining area didn’t smile and seemed very matter-of-fact. That hadn’t happened before, so it was disappointing. I really hope the staff can greet guests with a smile.
- 5.00K-Kosshy发布时间: 2026/6/21
Comfortably
I was in town for work, and the Hotel nearby was very convenient and comfortable.
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