Đánh giá & Cảm nhận của khách tại Hotel Beniya

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The service, rooms, and meals were all satisfactory. However, the parking lot is located at the back of the property, and there is no rear entrance, which made the flow slightly inconvenient. When loading luggage from the cart into the car at the rotary area, a staff table was placed at the slope exit, forcing us to carry our luggage down from the stairs instead. Although staff members were nearby, they did not seem to notice or assist. This gave an impression that guest convenience in terms of movement was not fully considered.