Đánh giá & Cảm nhận của khách tại Ogoto Onsen Yumotokan

(Tỉnh Shiga/Suối nước nóng Ogoto) [Tổng cộng 71 phòng]
Điểm tổng thể
4.64
Tuyệt vời (389)
  • Phòng nghỉ & Tiện nghi
    4.69
  • Tiện nghi・Thiết bị
    4.59
  • Dịch vụ khách hàng・Dịch vụ
    4.56
  • Bữa ăn
    4.61
  • Suối nước nóng・Bồn tắm
    4.80
  • Mức độ hài lòng
    4.62
  • 4.00
    ありんくりん

    The Yoshiro Reed Lounge is disappointing.

    As mentioned in other Reviews, the lounge had a limited selection of alcoholic drinks and didn’t feel worth the price, which was disappointing. The creative dinner dishes were delicious and satisfying. The breakfast buffet was disappointing because the rice balls and omelet shown on the website were not available, and there were fewer items overall. The large public bath and open-air bath had a strong chlorine smell, so I couldn’t soak for long. However, the open-air bath in the Room had slightly thick, gentle water that was very relaxing, and I was satisfied.

  • 5.00
    topiko1030

    The Best Accommodation After My Third Visit to Ogoto Onsen

    This was our third visit to Ogoto Onsen since last year, bringing my wife’s mother along. We chose a Room with a semi-open-air bath fed directly from the source, and it had it all: new, spacious, and an excellent bath. It was a great Accommodation. Truly.

  • 3.67
    ひとやすみはしやすめ

    The bath is amazing.

    We were very satisfied with the Facility and the service. There was all-you-can-eat Häagen-Dazs and delicious juice, so even family members who don’t like alcohol were happy. The meat and eel dishes were delicious, but unfortunately the way the rice was cooked didn’t suit our taste. The seasoning was also too light for us, which was disappointing.

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  • 5.00
    kup2116

    I am very satisfied.

    Thank you very much. We had a wonderful trip and were extremely satisfied. Above all, the Onsen water was amazing— even after returning home, my skin still felt silky smooth. The meals were also delicious; the eel was surprisingly good, and we thoroughly enjoyed the matsutake mushroom dobin-mushi, matsutake mixed rice, and tender meat. Both the quality and quantity exceeded our expectations. Our dog also loves the dog buffet and seems to find everything tasty—every time, he eats too much. The Room was so relaxing that my mother and I kept saying, “It just feels so calming here—we really took it easy,” as we headed home refreshed. Every staff member was kind and helpful; it’s such a wonderful Ryokan that it makes us want to come back as soon as next month. We have stayed at other nearby dog-friendly Ryokan as well, but in terms of Onsen quality, food, and service, this place was by far the best.

  • 4.50
    ふーママ

    The staff were very ...

    The staff were very courteous, which I really appreciated. There were several types of baths; I couldn’t try them all, but the ones I used were clean and comfortable. I also used the private family bath, and it was great—completely different in atmosphere from the large public bath.

  • 5.00
    K.Mitarai

    The food is excellent.

    I visit two or three times a year, and every time I’m impressed by the head chef’s outstanding cuisine. Not only is it delicious, but it’s also a feast for the eyes, and I’m amazed on each visit. It’s not just the ingredients—the presentation is thoughtfully crafted, and the tableware is beautiful as well—so I always leave completely satisfied. In addition, the gentleman who served dinner and the lady who served breakfast were both wonderfully attentive. Lastly, since more rooms have been added to Yoshiaoi, it was a little disappointing that the lounge has become slightly busier. This isn’t an issue with the Ryokan itself, but when there was no lounge staff present (early morning or late at night), I saw some inconsiderate guests stuffing lounge drinks into eco-bags. It was disappointing to witness that firsthand.

  • 4.17
    しゅうしん

    It was a great accommodation.

    In addition to the open-air bath in the Room, there are six Onsen Facilities (two of them private). Over our 2-night, 3-day stay, my wife happily managed to try them all. Unfortunately, it is a little farther from Lake Biwa than expected, so we couldn’t enjoy as much of a lake view as we had hoped. Dinner was a kaiseki course meal—an impressive creation incorporating Western techniques. With plenty of drink options and attentive service, it made for a very satisfying time. Breakfast was a buffet focused mainly on Japanese side dishes—nothing to complain about. What stood out most was that every staff member we saw was Japanese—something quite rare these days. The staff age range was also well balanced; I’d love to know their hiring and HR know-how. Overall, it was an extremely comfortable stay.

  • 4.83
    nyukin

    We were very satisfi...

    We were very satisfied with the meals, the Room, and the Onsen. Three of us stayed in the Room, and it was great that all three beds were proper beds rather than an extra bed. All of the meals were delicious, and we were very satisfied. We used all three Onsens, as well as a private bath and the in-room open-air bath, and it was wonderful to enjoy visiting different baths—each one was excellent. However, during check-in and check-out at the lounge, we felt that various explanations were insufficient. This was our second stay but it had been quite a while, so we would have appreciated information about the facilities and details such as bus times to the station.

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  • 4.67
    りあすけ

    A place you’ll want to stay again and again!

    Thank you very much for last week. You welcomed us on arrival and saw us off when we left, and every member of the staff was friendly and easy to talk to with a warm smile, so we had a very comfortable stay. There were many different types of Onsen, and the meals were such a feast that we couldn’t finish everything! My mother was delighted and said she’d like to make this her regular Accommodation. I’m glad I could do something nice for her. We’d love to stay again. Also, it would have been great if there were some free karaoke hours.

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  • 4.83
    サード

    As always, wonderful!

    On my third stay, as always, both the cuisine and the service were outstanding. In particular, the staff checked in at just the right times to ensure my Room was comfortable, and they even adjusted the temperature of the open-air bath in my Room to a perfect level—wonderful! I was also able to relax in the lounge; the sweets were delicious, and I ended up buying some. During my first stay there was a massage chair in the lounge, but it seems to have disappeared at some point, which was disappointing. I would be happy if it could be brought back!! If I had to mention one thing, the washing area in the baths (especially for women) gets crowded, so it would be perfect if the bath area were a bit larger. Still, I was very satisfied again this time and will definitely stay again!

  • 5.00
    yuki18

    Wonderful!

    We stayed for three nights with our dog. The service and cuisine felt top-class, the room was spotless and beautiful, and we were especially impressed by the private open-air bath in the room.

  • 5.00
    おつねさｎ

    A once-in-a-lifetime dream come true!

    We truly enjoyed an elegant time as a couple while traveling with our pet. The Accommodation Fee was higher because we had a pet, but staying at the Hotel we had long dreamed of was wonderful, and we made the happiest memories. Our Room had an open-air bath and a bathing tub for dogs as well, and after filling it with five buckets of Onsen water, our pet looked warm and very comfortable. Before going to bed, we soaked once more in the Room’s open-air bath while watching a subtitled foreign film on the Room’s TV through the glass window, enjoying an extraordinary sense of luxury. We also loved the meals—Japanese cuisine is our favorite—and we were both very satisfied. I hope to visit again someday, and next time I would definitely like to stay in the main building where dogs are not allowed—those lingering feelings remain with me. Thank you very much for all your thoughtful care during this trip.

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  • 5.00
    ハーマヨニー

    Annex KAROI was amazing! (Stayed on the 9th floor)

    This was my fourth stay as a repeat guest. And this time, I stayed at the KAROI annex for the first time. Amazing—there’s nothing else to say. Of course I’d love to stay again, and next time will definitely be KAROI again—Done. The Facility, service, hot spring quality, and meals were all perfect!! As for the Facility: there are plenty of towels in the Room, and separate sets are provided for everything—yukata, samue loungewear, and pajamas for sleeping. For hair dryers, there are three ReFa devices (dryer, curling iron, and straightener). The skincare products are Sekkisei in full-size bottles. For women especially, you hardly need to bring any basic skincare at all. The service was excellent—the explanations and support from check-in onward were very clear and helpful. The hot spring water has a smooth, slightly thick texture. This is just my personal impression, but the large public bath in the KAROI building and the bath in our Room felt like they had even better water quality. Meals were served in a dining area exclusively for KAROI guests. It had a wonderful atmosphere, and every dish was truly delicious. They also accommodated foods we don’t like by changing them for us, which we really appreciated. And this is where we felt their outstanding attentiveness—not me so much as my husband; he was genuinely surprised. My husband is left-handed, and I think one of the staff members noticed that. Chopsticks are set out from the start on the right-handed side. Since they usually aren’t changed afterward, most places wouldn’t pay attention to something like that. However, when dessert came with a spoon and fork placed on the plate, my husband’s utensils were arranged for a left-handed person. He said he couldn’t believe someone could be that considerate—it was his first time experiencing it. The staff member seemed to be an older gentleman in charge of our floor area, and he was extremely pleasant. We’re truly grateful. Overall: 100 points!!! My spouse and I travel once a month. We often go to areas like Ise / Lake Hamana / Mt. Fuji / Lake Biwa. We’re more interested in enjoying Ryokan or Hotel stays as much as possible than sightseeing itself. And so far، KAROI has become our top choice。 It’s such an excellent Ryokan that we almost want to Cancel the Reservation(s) we already have later this year just to switch them here। We’re truly grateful for such a wonderful time.

  • 4.17
    ねっから旅人

    A wonderful Accommodation worth the price

    The Onsen facilities are comfortable, including a rooftop open-air bath with views over Lake Biwa. The meal portions were very large—perhaps intended for younger guests—and were too much for elderly guests to finish, which felt wasteful. Rather than a one-size-fits-all approach, it would be appreciated if services could be tailored in advance to guests’ ages and preferences. Many Hotels and Ryokans include meals, but offering an à la carte option may suit individual travelers better. If that is difficult, having the choice of a buffet-style meal would also be welcome.

  • 4.00
    ジャーマロ

    Thank you for your support.

    This was my third stay, and once again I thoroughly enjoyed the delicious meal served in a private dining room. I could really feel the chef’s dedication and solid skills. The male staff member who served us was also very attentive, which made our trip even more enjoyable. I visited with my elderly mother, and I’d love to bring her back again soon as a treat. One request: it may be time to replace the Karoi chairs—they’re quite worn out.

  • 4.83
    mr1001

    The meals are delicious.

    This was my second stay. I had stayed here five years ago and it was wonderful, so I decided to return. The expressway on the way was under construction and my arrival was significantly delayed, but I managed to make it in time for dinner. I’m grateful to the staff who waited for me. The meals were lightly seasoned, but made the most of the ingredients and were very delicious. One disappointing point: last time, the welcome service included Japanese sweets and matcha, but this time—perhaps because I arrived late—it was just a single rice cracker like you can find at any souvenir shop and regular tea. The tea was also weak and had little flavor. Still, overall I’m satisfied. I would like to stay again.

  • 5.00
    ベルパークシティ

    Visiting again for the first time in 24 years.

    It was my first stay in a while. The staff’s efficient service, the cleanliness of the bath, a relaxing Room despite being a Ryokan, and a breakfast with everything I wanted to eat. Thank you for providing such a comfortable time.

  • 4.17
    ひで1002

    Thank you very much.

    Thank you very much! The Facility and Onsen were wonderful. I had ordered flowers for my wife’s birthday, but they did not arrive, which was very disappointing. Instead, a fruit platter was provided, but we were already full so it was a bit too much. We appreciated the thoughtfulness, though.

  • 4.83
    さりさ

    From the moment we a...

    From the moment we arrived at the Hotel and throughout our meals, we were impressed by the staff’s hospitality. Dinner was perfectly portioned and delicious. At the breakfast buffet as well, we had a wonderful time in every way.

  • 3.83
    No.014

    Your First Trip to Shiga

    What was great *Excellent access *In-room open-air bath and lounge hospitality *A wide variety of large public baths What could be improved *We arrived by car, but there was no guidance for the drop-off area or parking, so we had to find it ourselves *Transferring between elevators to reach the annex was a bit inconvenient; at check-out we had larger luggage, so it was difficult *No alcohol pairing option with meals *The difference in staff skill levels varied surprisingly from person to person

  • 4.33
    大きい玉ねぎ

    I am a repeat guest....

    I am a repeat guest. We usually stay as a couple in the “Hanare Yoshiashi” Standard Floor with an open-air Onsen bath, and we have always loved it, so this time we booked for three expecting the same experience. The lounge, Onsen, kaiseki dinner, and service were as satisfying as always. However, the Room on the 6th floor felt small, with three beds seemingly squeezed in side by side. There was only enough space for two sofas, so the three of us could not relax in the Room together, which was disappointing. It seems difficult to use Yoshiashi comfortably with three people.

  • 4.83
    羊のくー

    We had a relaxing stay.

    Because our last stay was so comfortable, this time we stayed with my daughter and her husband who were visiting from Tokyo.\nMy son-in-law is very picky and doesn’t like Japanese food, so I was worried it might be difficult, but he ate almost everything.\nWe chose the breakfast buffet, so he could eat what he liked and seemed satisfied—he said he would like to stay again.\nMy son and I were able to take our time in the bath this time, which we couldn’t do on our previous visit, and we truly enjoyed the Onsen. The meals were also delicious.\nMy husband’s grave is nearby, so I would like to visit again.

  • 5.00
    （*@*）/

    This is my mother’s favorite accommodation.

    Thank you for your continued support. This is an Accommodation my mother loves, and we have stayed here many times after visiting our family grave in Kyoto. The staff are always wonderful, and although I make the Reservation on her behalf, I ask for various requests each time. After her stay, when I asked how the Accommodation was, she happily told me that this time she enjoyed all of the women’s baths. It seems she was also able to fully relax and enjoy the private open-air bath. We are grateful every time for the thoughtful care shown by your staff. We have a Reservation at year-end as well, and we would appreciate your kind attention to my parents again then.

  • 4.67
    アタハハ

    We had a relaxing stay.

    I have stayed here several times, and I was satisfied again this time. The meals were so plentiful and delicious that I couldn’t finish them all, and they made me want to come back. The private bath was also relaxing and enjoyable.

  • 4.50
    なおまま

    My plans for the Obo...

    My plans for the Obon holidays changed suddenly, so I made a Reservation in a hurry. Luckily, I was able to Reserve a wonderful Room. The in-room Onsen was very relaxing, and I stayed in it for a long time. The lounge was also comfortable, and I ended up lingering there. I’d love to stay again.

  • 5.00
    ナトリ

    Third stay

    Thank you as always. This time, we stayed in the annex. We came mainly for the fireworks festival, and we truly appreciated the Shuttle Service as well. We also enjoyed using the lounge. Both dinner and breakfast were excellent and very satisfying. Thank you to all the Facility staff for your kindness, as always.

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  • 4.33
    クレマリモ

    Three-Generation Family Trip

    Overall, I was satisfied. However, maybe it was crowded when I arrived, but I had to wait quite a while at the front desk on the 1st floor. When someone finally guided me to Karoi, he didn’t say a word. I was surprised, but I followed this very unfriendly young man in silence. After we finally reached the Karoi lounge, I was left waiting again. In the end, it took more than 30 minutes from arrival to check-in. I think they should provide guidance and explain the facilities a bit more while escorting guests, and the waiting time after arriving at the lounge was far too long as well. I kept wondering what that time was for. The food was okay, but service was far too slow, and water kept dripping from the air conditioner above our table throughout the meal—I had to keep wiping it up while eating. The Room and Onsen were excellent, but because of all the waiting from check-in onward, I didn’t feel any special sense of exclusivity at Karoi.

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  • 5.00
    バーナーイゴッソ

    We were completely satisfied with everything.

    This was my second stay, and the atmosphere felt different from before. When I asked, I was told the Hotel had been renovated. It was already clean before, but after the renovation it felt even more beautiful. We stayed in a room with an open-air bath, and the water temperature was just right. Above all, the meals were truly delicious, making this a very satisfying trip. We will definitely stay again.

  • 5.00
    ぷよすけ

    Everything was great in every way.

    I’ve stayed at many Accommodations over the years, and this one was truly excellent. The hot spring water quality was great. There were three hair dryers, which I really appreciated, and I was satisfied with the amenities—everything else as well. The creative kaiseki cuisine was unbelievably delicious. It gave me ideas for everyday cooking. I definitely want to come again. Thank you very much.

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  • 4.67
    湯本好き

    Overall Impression

    On our usual trip with two families of four (all aged 70 and over), we were able to relax and fully enjoy the Luxury Floor, and everyone was very happy—we had a wonderful, enjoyable trip. The variety and amount of food were just right for us. Thank you very much for taking such good care of us. The large public bath was a little far from our Room, so we ended up bathing in the Room instead (unfortunately). Also, the reception staff and everyone else were extremely kind and helpful—it left a lasting impression on us.

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