Hotel Hankyu International

This was our third stay on the lounge floor.Everyone—front desk staff, floor staff, bell staff, and lounge staff—was full of hospitality and treated us with great care, so we were able to enjoy another comfortable and pleasant stay.When we visited the lounge at tea time, they remembered the name of our five-year-old daughter and spoke to her kindly. Their thoughtful attention made us very happy and left a lasting impression.The Room was, of course, spotless—gorgeous and extremely comfortable. The food in the lounge was also high quality; this time, in addition to the standard offerings, there were seasonal dishes as well, which made it even more enjoyable.We also used the spa and gym and felt refreshed both physically and mentally. It was a truly wonderful one-night stay.No matter how many times we visit, it’s one of our favorite Hotels that always makes us want to come back. We would love to return again.

We stayed on the Club Floor as a three-generation group—my mother, my daughter, and me—as a Mother’s Day gift. From check-in to check-out, this Hotel is truly comfortable.No matter which floor we met the staff on, they always asked, “Is there anything you need?” Every time we stay here, I’m reminded what an outstanding team this Hotel has.The Room had a gorgeous European-style atmosphere. The bathroom area was extremely clean and pleasant, and I loved how comfortable the bed was—I slept soundly until morning.The Club Floor never felt overly crowded, so we could relax. The selection of drinks and food in the lounge isn’t huge, but everything is high quality and we were very satisfied. The lounge staff also remembered our previous visit and assisted us with great care; their hospitality is excellent, making our stay truly pleasant.We were also able to use the gym and spa. My mother felt very refreshed, and it became a memorable trip for her as well. Thank you very much.