Hotel Hankyu International

I love this club lounge. No matter what time I visit, the food and drinks are always replenished and neatly arranged. The seating is well spaced, so it’s very comfortable. There are no loud guests, and even families with children are considerate of the time and those around them, so I can relax in peace. Above all, the staff’s professional service is outstanding. One of the experienced gentlemen even made cocktails for me.The Room was impeccably cleaned, and I was able to spend a quiet, relaxing time. I’m always impressed by how courteous the Room staff are on the phone. More Hotels have switched to self-service ice these days, but here a Hotel staff member in a crisp uniform delivers it on a tray with a silver ice bucket—just that alone feels wonderful. Since I need to take medication, having extra mineral water was also very helpful.I also accidentally dropped my hair treatment bottle and broke it, but they kindly replaced it for me. I’m sorry for the trouble during these times of limited supplies. I also appreciated being able to change my newspaper.Thank you for all your thoughtful care. I look forward to staying with you again.

I’ve been staying here whenever I visit Osaka since this year, and this was my fifth time. I go to Hankyu Umeda every day and don’t really leave the Umeda area, so it’s very convenient to get around on foot. This time I also found the underground passage at Hankyu Sanbangai, which made it even easier. No matter how many times I come, it always feels comfortable. The bell staff and front desk provide that classic style of service, and I feel good from the moment I check in. The price isn’t high, yet the service feels top-class—attentive with just the right sense of distance. Every time, the chandelier and lilies at the front desk are beautiful. The Room has large, clean windows, so the view is lovely both morning and night—it’s very pleasant and easy to relax. I’ve written this many times before, but above all, the Room is spotless. The housekeeping staff were also polite and cleaned thoroughly every day. The towels are great too—not too stiff and not overly large. It’s a Hotel with thoughtful attention to detail. Even taxi drivers have told me it’s a good Hotel. I’m already looking forward to my next visit!