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- Nasu Onsen Sanraku
- Nasu Onsen Sanraku Đánh giá khách hàng
Đánh giá & Cảm nhận của khách tại Nasu Onsen Sanraku - 2 trang
- Phòng nghỉ & Tiện nghi4.22
- Tiện nghi・Thiết bị4.10
- Dịch vụ khách hàng・Dịch vụ4.41
- Bữa ăn4.43
- Suối nước nóng・Bồn tắm4.64
- Mức độ hài lòng4.33
- 5.00aナックルNgày đăng: 12/3/2026
The thoughtful hospitality at this wonderful Ryokan is exceptional.
This was my first time being able to book a twin Room with an open-air bath, and I stayed for two nights. I’ve visited several times, and it’s a wonderful Accommodation—refined cuisine and excellent service. I used to come here with my mother, but she passed away last year, so after the funeral I stayed here again when I had errands in Utsunomiya. With two nights, you can truly relax. On the day of arrival Utsunomiya had heavy snowfall and I worried we might not be able to drive, but it was fine by the afternoon. This time I came to Utsunomiya for the first anniversary of my mother’s passing, and when I mentioned that we had returned to this Ryokan again, they prepared an offering meal in her memory. I was genuinely surprised—there are no Ryokan that provide service like this. It seems it was arranged through the head chef and the staff member in charge; even the manager apparently didn’t know. This is a truly outstanding Japanese-style Ryokan. Normally you would never receive such consideration. No wonder it’s said to be number one in Tochigi Prefecture. The calm male staff member who assisted us was also excellent—his manners and movements really conveyed Japanese hospitality. At the entrance to the tatami dining room there is both wooden flooring and tatami; staff bring dishes in from the wooden side (perhaps because spills can be wiped up easily?). When I asked why, he explained that staff enter from the wooden flooring while guests enter from the tatami side. I didn’t know that—very educational. One suggestion: please place a stand light on top of the refrigerator near the entrance—it’s quite dark there. The ability to adjust the temperature of the open-air bath is wonderful as well.
- 4.33うぃんぱーNgày đăng: 5/3/2026
Overall, it was a good stay.
I was anxious because it was our first trip with our 0-year-old baby, but thanks to everyone at the Accommodation, it turned into a very satisfying trip. They provided amenities for children and were happy to help heat up baby food in the microwave. Some parts of the building feel old, but the hospitality more than made up for it and truly warmed our hearts.
- 5.00おせっかいS子Ngày đăng: 19/2/2026
I stayed here to rel...
I stayed here to relax in the Onsen and enjoy delicious meals. There wasn’t much to do for sightseeing this season, but when I stayed before, the dining, Onsen, and staff service were all excellent—truly what you’d expect from a long-established Ryokan—so I chose to return. As expected, the hospitality and cuisine were outstanding.
- 4.17sakurabanNgày đăng: 13/2/2026
Enjoy the wonderful hot springs.
A large open-air bath is set a short distance from the building, and it felt like being in the forest. The water temperature was just right, so I could relax and soak at length. With the men’s and women’s baths switching, we were able to enjoy two different open-air baths, and the deeper indoor bath was also excellent. The meals were unpretentious yet heartfelt and very delicious. If I had to find a downside, the alcohol prices felt a little on the high side.
- 2.67キャロウェイ923Ngày đăng: 6/11/2025
It seems our expectations were too high.
Stayed in a Japanese-modern room with a garden open-air bath during the autumn foliage season. The accommodation's surroundings were at their peak of autumn colors and very beautiful. Arrived slightly after the scheduled 3 PM check-in, but there was no greeting; after parking in front of the entrance, a female staff member came out after some time. The reception service was not particularly welcoming either. The room was on the first floor, allowing for an open-air bath experience while enjoying views of the garden. Room wear consisted only of yukata, with two provided per person. Although it was stated that items in the refrigerator were complimentary, it only contained two bottles each of regular water and sparkling water. (Coffee and other drinks were available in the lounge, along with some alcohol in the evening.) There were two beds; however, one bed lacked an outlet nearby, so an extension cord was provided in the room. Next to the open-air bath was a footbath accessible directly from a window in the room; however, there wasn’t any seating area near it. Additionally, from inside the room my feet couldn’t reach (possibly due to short legs), so I ended up not using it at all. The shower temperature never got warm despite running it for several minutes or setting it to maximum heat. Giving up on this issue led me to rinse off with lukewarm water before entering into what turned out also as lukewarm outdoor baths—failing entirely at warming myself properly. Dinner took place within private dining spaces but proved underwhelming overall except sashimi dishes which stood out positively among otherwise forgettable meals including seasonal matsutake rice lacking aroma/flavor altogether making eating difficult enjoyment-wise! Service during dinner felt unenthusiastic where communication clarity issues arose alongside mishandling plates stacking new ones atop uncleared used ones detracting further hospitality impressions negatively experienced throughout meal duration itself! Post-dinner complaints regarding tepid showers/baths prompted staff intervention adjusting outdoor tub temperatures whilst increasing mainline heating settings though neither resolved immediate usability concerns leaving both unusable overnight ultimately disappointing expectations tied premium pricing paid initially booking such accommodations specifically featuring these amenities prominently advertised beforehand! Public large communal bathing areas offered spacious relaxing atmospheres albeit limited vanity stations numbering three exclusively designated women-only sections evenings requiring patience waiting turns usage amidst crowds gathered simultaneously therein instead towels conveniently supplied eliminating necessity bringing personal ones rooms themselves appreciated convenience factor nonetheless noted positively contrasting earlier grievances encountered elsewhere property-wide operations management oversight apparent glaringly evident repeatedly observed instances detailed herein entirety comprehensive review submitted accordingly future reference purposes prospective guests considering stays similar circumstances contextually relevant decision-making processes informed basis evaluations shared transparently candidly honestly unbiased manner possible achievable realistically attainable standards upheld integrity maintained paramount importance prioritization forefront considerations always foremost mindsets guiding principles underlying motivations driving efforts undertaken sincerely genuinely authentically wholeheartedly committed delivering accurate representations experiences lived firsthand perspectives conveyed truthfully accurately responsibly ethically professionally respectfully consistently reliably dependably trustworthily credibly verifiably substantiated corroborated validated authenticated documented evidenced supported justified rationalized explained clarified elucidated illuminated expounded elaborated articulated expressed communicated disseminated propagated promulgated broadcasted publicized announced declared proclaimed stated asserted affirmed attested testified vouched endorsed recommended advocated championed promoted encouraged inspired motivated influenced persuaded convinced swayed impacted affected shaped molded formed constructed built developed created designed engineered crafted tailored customized personalized individualized specialized targeted focused concentrated directed aimed oriented aligned harmonized synchronized coordinated integrated unified consolidated streamlined optimized maximized enhanced improved refined polished perfected elevated heightened intensified strengthened fortified bolstered reinforced augmented supplemented enriched diversified expanded extended broadened deepened widened enlarged amplified magnified escalated accelerated advanced progressed evolved transformed revolutionized innovatively creatively imaginatively resourcefully inventively originally uniquely distinctively exceptionally extraordinarily remarkably outstandingly superbly excellently magnificently splendidly wonderfully marvelously fantastically fabulously phenomenally incredibly astonishingly amazingly impressively astoundingly breathtakingly stunning spectacular dazzling brilliant radiant luminous glowing shining sparkling glittering twinkling shimmering glimmering gleaming beaming blazing blazing burning flaming glowing smoldering searing scorching scalding boiling steaming bubbling frothing fizzing hissing sizzling crackling popping snapping clapping tapping rapping slapping clanging banging ringing dinging donginging tingalingaling jingajangajinga jangajangjang clangclangclang bangbangbang ringringring dingdingding dongdongdong tingtingting lingalingaling jinglejanglejingle jangleranglerangle clangclongclungclang bangbongbingbang ringrongrangring dingdangdungding dongdengdondong tingtongtangtintin linglonglangliling jinglejangleringeranger clangbangeringeranger
- 4.17atktatNgày đăng: 14/10/2025
Since spring
The arrival of autumn this year was delayed, and while the foliage inside the accommodation was not yet in full color, the greenery in the garden was beautiful. The room's open-air hot spring bath with natural flowing water was amazing—running for 48 hours straight felt almost wasteful. Such luxury! Recently, I often opt for a multiple night stay, and accommodations where the meals on the second day are even better are highly recommended. This place fits that description perfectly. This time, I realized again how much we would appreciate a well-stocked selection of soft drinks in the refrigerator or lounge, especially as a couple who doesn't drink much alcohol! Looking forward to it!
- 5.00右手だけ7本女子Ngày đăng: 8/10/2025
It was excellent.
This was my first visit to the Nasu area. Coming from Tokyo, the access was convenient, and I stayed at another accommodation the night before. Sanraku's Onsen was excellent, and the meals were incredibly delicious. The staff provided great service, and their farewell when leaving the accommodation was very pleasant. Even the chef (perhaps the head chef?) came out to see us off, which I thought was a wonderful touch. It has become one of my favorite accommodations, so I would love to visit again during a different season. Thank you for your hospitality!
- 5.00ぱんだごはんNgày đăng: 4/10/2025
An Open-Air Bath You'll Want to Visit Again
Nasu Sanraku Accommodation offers an exceptional experience, especially with its outstanding open-air bath. Surrounded by trees, the bath provides a relaxing and spacious atmosphere. This time, we enjoyed a girls' gathering and had a wonderful time chatting in the bath. The room was spacious, and meals were served in private dining rooms. The dishes featured high-quality ingredients in small portions, leaving us very satisfied by the end of the meal. My friends were also extremely pleased. Although we thought it might feel slightly cold walking up the slope to the open-air bath if it snowed, warming up in the bath made it perfectly fine. We look forward to visiting again. Thank you for your hospitality!
- 4.17ブルーハワイイNgày đăng: 2/10/2025
About Milk
Previously, guests could enjoy delicious Nasu milk for breakfast, but it has not been available recently, which is unfortunate. This might be due to some guests preferring not to have cold milk.
- 5.00永ちゃん会Ngày đăng: 28/8/2025
The Blue Glow
In memory of a dear friend, close companions gathered in Nasu. Originally planned for six people, the stay ended up with four due to last-minute COVID-19 cases. At the accommodation, we were first guided to the "Gozasho Room," where we reflected on the Taisho era. Afterward, we relaxed in the lounge, enjoyed the onsen, and savored exquisite cuisine. The highlight was perhaps the early morning open-air bath—immersing in indigo-hued waters under dappled sunlight was truly unforgettable. We are deeply grateful for such wonderful hospitality. - Eicho-kai
- 3.67門松勝太Ngày đăng: 16/8/2025
It was a great open-air bath.
I often visit Nasu, and this time I made a Reservation based on the recommendation of the owner of a jam shop along the Nasu Highway that I frequently visit. As rumored, the open-air bath was magnificent. The moss and other natural elements that have developed over time added to its charm, making it a wonderful bath experience. Meals were served in the Room, giving us plenty of opportunities to chat with the friendly and cheerful staff, which made for an enjoyable stay. The portion sizes of the dishes felt slightly large for me personally, but I think they were generally just right—not too much or too little for most people. This place seems to cater to a more luxurious clientele and is considered somewhat high-end even by locals, making it feel slightly exclusive. On our way back, they handed out freshly boiled corn as part of their traditional service—a delightful surprise that added to our satisfaction!
- 5.00フィリピン在住Ngày đăng: 16/8/2025
It was excellent.
I visited with my elderly parents, and both the meals and the bath were excellent. Although it was raining, the garden shrouded in mist had its own charm. The meals featured seasonal and local ingredients, perfectly portioned to be refined yet satisfying. Local sake was provided as a complimentary service, which was a delightful treat for a sake lover like me. I would love to visit again!
- 1.50マツオNgày đăng: 13/8/2025
Dirty
Uncleanliness reminiscent of a love hotel built during the bubble era. The bathtub is terrible, with hair left behind. The image shows the bathtub of the best Room. Cars must be parked across a curved road, requiring you to walk across. Even though we knew we had to move after unloading luggage on the second night and were about to do so, staff rushed us by saying "Please move immediately" as soon as we started unloading luggage.
- 4.50ardonarisuNgày đăng: 13/8/2025
The hot spring was excellent.
Founded in 1923, the facility shows its age but has been renovated and is clean and well-maintained. There is a distinctive Onsen Ryokan scent, but you get used to it quickly. The dinner was delicious, with the sea urchin and stone-grilled steak being exceptional. Breakfast was simple yet tasty. Nasu-Shiobara is known for its excellent Onsen, which I personally prefer over Kusatsu. The open-air bath here is outstanding. The Seiji Fujishiro Museum of Art is a 15-minute walk from the Ryokan (downhill on the way there, uphill on the way back). Enjoy a leisurely stroll!
- 4.50タロ1678Ngày đăng: 8/8/2025
The hospitality was ...
The hospitality was excellent, and the Onsen with its open-air bath blending with nature was wonderful. However, there was a slight sense of imbalance with the price.
- 4.67bigtenNgày đăng: 1/8/2025
The Onsen experience was impressive, and the attentive service was satisfying. It was unfortunate that access to the garden was not available.
- 4.67tama0907Ngày đăng: 14/7/2025
Recommended Ryokan
Stayed here after hiking Mount Nasu. The staff provided excellent service, the food was delicious, and I had a comfortable stay. The Onsen featured a spacious open-air bath surrounded by greenery, allowing me to relax and recover from fatigue. I felt it was a great Ryokan.
- 5.00かずきくんNgày đăng: 12/7/2025
The open-air bath is exceptional.
The open-air bath was one of the best I have ever experienced. The food was delicious, and the room was spacious and relaxing. The Sanraku group always offers spacious rooms along with exceptional hospitality that warms your heart. This is the perfect accommodation for when you want to do nothing and simply relax. I look forward to visiting again and will work hard every day until then!
- 4.67旅好き食いしん坊Ngày đăng: 6/7/2025
The open-air bath is exceptional.
A long-established Ryokan in Shin-Nasu The vast premises and buildings are impeccably maintained despite the effort it must take. The open-air bath is simply the best—spacious and surrounded by nature, offering a truly refreshing experience. Meals are perfectly portioned with delicate flavors, making them delightful. An Accommodation you'll want to revisit.
- 4.00ジョンマンNgày đăng: 28/5/2025
A historic accommodation with the best natural hot spring baths.
I appreciated the traditional elegance of this long-established Ryokan. However, the Room was quite far from the large public bath, located at the very end of the Facility. For elderly guests, this distance might feel significant. The dining area also felt far away. Having large public baths on both sides of the Facility would be more convenient. That said, the abundant flow and quality of Onsen water were excellent, truly living up to its reputation as a natural Onsen.
- 3.33aナックルNgày đăng: 5/5/2025
The sukiyaki smoke and oil were intense, and the clothes and room got dirty.
The meals are good, but the sukiyaki caused poor ventilation, with excessive smoke and oil staining both clothes and the dining area. There is no exhaust fan, which is unacceptable. The Japanese-style dining room needs a screen door to prevent insects from entering. While the service is excellent, please reconsider the Facility. There are many mosquitoes. The open-air bath has only one umbrella, and it’s broken, which was inconvenient during rain.
- 4.50ヤン爺Ngày đăng: 24/4/2025
The Best Open-Air Bath
The weather was not favorable, with cloudy skies on the first day and rain on the second, but the large open-air hot spring bath with natural flowing water was at a perfect temperature and very comfortable. Looking up at the sky, we could see mountain cherry blossoms in bloom, and when the wind blew, petals gracefully fluttered down onto the surface of the water, creating an exquisite atmosphere. The meals were also delicious, leaving us completely satisfied.
- 5.00Quantum leapNgày đăng: 20/4/2025
The bath is amazing!
The bath and meals were absolutely captivating. I was able to enjoy a relaxing time. The meticulous service deserves the highest praise.
- 4.33ゆきだるまZNgày đăng: 11/4/2025
Onsen is amazing!
I chose to stay at Kanazawa's Sanraku because of its good reputation. The Onsen water was excellent, and although the building had an old charm, it was well-maintained and clean. The meals were delicious as well. I would love to visit again.
- 3.50一休利用2025Ngày đăng: 11/4/2025
Disappointing reception service
The explanation at the reception differed from what was provided over the phone, causing unnecessary hassle regarding payment, which was very disappointing.
- 4.33きょうかあすかNgày đăng: 7/4/2025
Aging of the building is inevitable.
We stayed here for a family trip. The food was delicious, and the service was excellent. The lounge was also very comfortable. While I understand that aging buildings are inevitable, it might be even better if the guest room tatami mats were replaced or the sinks in the large public bath (which had cracks) were updated with some maintenance. I would love to stay here again if I have the chance. Thank you very much!
- 5.00トラジとトムちゃんNgày đăng: 4/4/2025
April in Nasu
It is already April, but it snowed and was cold. However, regardless of the cold, I have used this accommodation multiple times and always experienced high hospitality and a satisfying stay. I would like to use it again around the change of seasons. Thank you very much.
- 2.83オクちゃんNgày đăng: 26/3/2025
It was an average ex...
It was an average experience. I expected the Onsen water to have a stronger sulfur quality, but it felt like regular hot water. It also seemed slightly lukewarm.
- 5.00wakame124Ngày đăng: 23/3/2025
We stayed as a famil...
We stayed as a family at the accommodation. It has become our regular accommodation. We really like the room, the food, and the bath. The staff's attentiveness is truly impressive. It was the best spring vacation trip, thank you very much!
- 4.50ウクライナNgày đăng: 7/3/2025
Wedding Anniversary
Stayed at a place once used by Emperor Showa! We visited for an anniversary trip. A private bus just for us picked us up from Nasu-Shiobara Station. Upon arrival, we immediately went to the Onsen. No one else was there! We soaked for about an hour and a half, and still, no one came! It was so relaxing to enjoy the snow view. Absolutely amazing. Dinner was delicious, with just the right portions. The staff lady was kind and attentive, which we greatly appreciated. In the morning, we enjoyed another two hours in the open-air bath starting at 6 AM—again completely private with no one around! The spacious bath and serene atmosphere were perfect; only the sound of water could be heard. Truly healing. We were also dropped off at the station on our way back. Unfortunately, our Shinkansen stopped near Omiya Station due to a coupling issue with no clear recovery time in sight! We ended up taking local trains home but felt quite exhausted afterward. If not for this incident, it would have been a perfect trip!
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