ทั่วประเทศ × ที่พักสะดวกสำหรับรถเข็นเด็กการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

This was my first stay here. From the moment I arrived at the Hotel, the staff’s hospitality at the entrance was so attentive that it’s impossible to compare with other hotels. When I entered my Room, it was spotless—not a speck of dust—and I was truly impressed by the outstanding skill of the housekeeping team. In the evening, I used in-room dining and had grilled vegetables, soup, and focaccia. Everything was absolutely delicious and genuinely moving. If you stay here, I highly recommend trying in-room dining. This time I booked a Plan with breakfast included, so I enjoyed breakfast at the restaurant on the first floor. There were three options to choose from, and I felt it’s a menu loved by guests of all ages. I traveled here from Tohoku, and it took quite a bit of time and money—but this was an exceptional Hotel that still made me think, “I want to stay here anyway!” Thank you very much for taking such great care of me during my stay.

We stayed here with our dog again for the first time in three months, following our visit this June. Last time, the Italian food was so delicious that we decided to come back. Also, since you can dine together with your dog, you can relax and truly enjoy your meal. If your dog behaves well, they get a jerky treat as a reward—so our pup kept watching that staff member the whole time... We’d love to stay again.

Because my mother has difficulty walking, we mentioned it in advance, and they kindly placed a special chair in the indoor hot spring to help prevent her from slipping. Their thoughtfulness was wonderful. The meals were delicious, and they were very kind to our dog as well.

From the moment we arrived until we left, the hospitality was truly wonderful and deeply impressed us. The proprietress quickly remembered my daughter’s name and even came to greet us at dinner, and the staff who served our meal had such warm smiles. We thoroughly enjoyed the delicious food. We were also able to relax and fully enjoy the Onsen. I was happy that we could take a photo with the proprietress when we checked out. We would love to visit again, and we appreciate your continued hospitality.

This is a small luxury Hotel with 55 rooms. As a result, the staff paid close attention to every detail. They greeted me by name whenever we passed, and kindly listened to casual conversation—this is a Hotel that makes you want to come back again and again.

A calm Accommodation in a quiet, secluded area with hardly any traffic noise, where you can truly feel time pass peacefully. The meals weren’t overly large and the number of dishes was modest, but each one was carefully prepared and delicious. It was an adult-oriented Accommodation where you can genuinely relax and unwind.

I stayed for two nights on my first trip to Hakodate. The view was amazing, and everything—from the service to the Room—was excellent. The Hotel also offers loaner bicycles, and there are plenty of nearby options such as car rentals and convenience stores. It’s also within walking distance of the station. There’s a morning market just a short walk away, so I had breakfast there. When I arrived in heavy rain, they immediately lent me a towel, which really warmed my heart. Even though I went in and out many times a day, they always greeted me with a smile, saying “Have a nice day” and “Welcome back.” There was no waiting for the elevator, which made everything comfortable. The Room was spotless as well. This is a Hotel I would definitely want to stay at again on my next trip. Thank you very much!

On our first visit, we were truly impressed by the meals, the Room, and everyone’s warm service and smiles, so we returned again this summer vacation. We also love the loungewear and amenities, and we can genuinely relax both physically and mentally throughout our stay. Each time, we enjoy chatting with the chef while savoring the delicious food. The menu always delights all five senses, leaving us completely satisfied every time. The rental car is also always well maintained, which gives us peace of mind. We’ll be back again soon to see everyone’s smiles.

We stayed in the West Wing with my parents, siblings, nieces and nephews, and our family—6 adults, 3 children, and 2 dogs. Everyone was thrilled, and it became a wonderful travel memory. As we were celebrating a special occasion, we asked for balloon decorations and to purchase fireworks. For meals, we hired a private chef. Inamuragasaki holds many memories for us. With the ocean right in front of us—and no power lines visible from inside—it was truly a special location. Since the kids are still small, they were overjoyed to use the rooftop jacuzzi like a pool instead of going into the sea. The adults could watch them safely and relax while enjoying the ocean view in complete comfort. The food was also excellent—hiring a private chef was absolutely the right choice. We also got to try out karaoke that you’re considering introducing as a service. Our child who loves singing was delighted and held onto the microphone nonstop. At night we enjoyed fireworks and made so many great memories with the kids. Everything was prepared in such a comfortable setting—easy for adults and fun for children. Our surfer family members even went into the ocean twice. It truly was an amazing place. We highly recommend it for family trips. We will definitely be back again. Thank you very much.

This was my first stay, and I was very satisfied. The hotel and the room were both very clean and comfortable. The staff were always smiling, which made me feel cheerful. The shuttle service to Kanazawa Station and the hotel’s dedicated lockers near the station were very convenient.

I stayed with my elderly mother, my niece who had returned from abroad, and my daughter. They were very kind and attentive to foreign guests, and they accommodated our food requests exactly as asked. We are truly grateful. Unfortunately, it rained heavily both days so we couldn’t do much sightseeing, but Hakone Shrine was within walking distance for a stroll. The next day the roads were closed and it was quite difficult, but the staff informed us early in the morning, which helped a lot and became a good memory for my nieces as well. I would definitely like to visit again.

Thank you for always accommodating our detailed requests each time we stay. We look forward to your continued support with our future Reservations.

It was a wonderful stay. Thank you for your thoughtful hospitality. Even though the weather wasn’t great, we could still enjoy the garden and a hint of autumn foliage, and relax at a leisurely pace surrounded by lush greenery. The meals were delicious, the Onsen was very comfortable, and it made us wish we could stay for two or three days. If we have the chance, we would love to visit again.

It was rare for our whole family to be together, so we decided to stay on short notice. After check-in, we headed to our Room with a complimentary drink from the lobby (non-alcoholic) in hand. The Room was more spacious than expected, well stocked with amenities, and the view was wonderful. The bedside light brightness can’t be adjusted, but it wasn’t an issue. Both dinner and breakfast were buffet-style with a wide variety of dishes. The freshly grilled Wagyu steak made to order was delicious, but the best was the made-to-order tempura where you can choose the ingredients to be fried. There were also many types of all-you-can-drink alcohol options, which we enjoyed. For breakfast, you can choose the fillings for your omelet, and there were plenty of both Japanese and Western options as well. Towels were provided at the large public bath, and the free ice cream after bathing was great too! All staff provided polite service—especially the restaurant staff, who spoke gently and kindly—and it felt like they paid close attention to guests. After checkout, my daughter was touched by a woman who greeted us cheerfully at the car drop-off area and waved both hands as she saw us off until we left; it made for a very pleasant departure from the Hotel and a wonderful stay overall.

Last summer, after renting a nearby vacation home and visiting Morito Beach, we discovered SCAPES THE SUITE. We made a Reservation because we were drawn to the easy beach access and the property’s atmosphere, and we had been looking forward to our stay. Thanks to you, we were able to enjoy the sea with our family, including our two young daughters. We used the pick-up and drop-off service from Zushi Station, and being greeted by a classic Cedric taxi instantly set a resort mood. We arrived a little early and planned to wait in the lobby, but perhaps because of my IKYU Diamond membership, we were shown to our Room right away. It was the twin “Mandarin Orange.” It felt more spacious than expected, with the Shonan sea right in front of us and Enoshima clearly visible at all times. Due to the weather we only caught a faint glimpse of Mt. Fuji for a moment, but having the ocean always in view was truly soothing. After the concierge kindly showed us around the Room, they helped arrange our one-hour private jacuzzi time (per Room) as well as breakfast time. We were worried about an approaching typhoon, but fortunately it took a course that didn’t affect us much—so we even enjoyed occasional sunshine. Our daughters’ family was able to swim several times, while we grandparents stayed in the Room caring for our 7-month-old grandchild. It was wonderfully relaxing. With children aged three and zero with us, we ate out for dinner; however, the Hotel restaurant also looked very appealing. This time we only had breakfast and lunch here, but next time we would love to try dinner as well. No matter where you look from within this property—the balcony or even from the jacuzzi—the view of the sea never gets old. That scenery itself felt like your greatest hospitality. We also strongly felt how much everyone working there loves Hayama—and loves this Hotel. The pride and care of both the concierge team and those serving at breakfast/the restaurant really came through. We were also delighted by your gift: Genbei’s famous beach sandals. You coordinated sizes and colors for each family member perfectly—our daughters’ family was thrilled. Finally, after receiving an outstanding carrot dressing as well, we headed home feeling refreshed. Not only in summer but in any season, SCAPES is a place where you can truly relax—and we would love to return again. Thank you very much to everyone at the Hotel.

I caused you a great deal of trouble, but everyone spoke to me so kindly that it truly helped me. The price is almost too low! The in-room lotion was my favorite brand, there were two sinks, and both dinner and breakfast were outstanding. It was a shame there was no view from the open-air bath, but I found myself hoping—thinking from the owner’s perspective—that your service will continue just as it is so you won’t lose guests until the construction is finished. Even without a view from the window, this is a wonderful Ryokan. Thank you very much for everything.

It’s a bit far from Tokyo, but I’m truly glad we stayed here! The property was very clean, and the lounge had plenty of drinks—my excitement started the moment we arrived. For dinner, we ordered horse sashimi and a three-sake tasting set separately, and it was amazing. Highly recommended. Breakfast was also delicious across the board. The Onsen was relaxing since it was always empty whenever we went (not just the private one), and we were also able to use the baths at a larger affiliated Hotel, which made us very satisfied. The Room was comfortable, and I slept soundly. Above all, the warm hospitality from all the staff made us feel at ease. We’ll definitely be back again. Thank you for taking such great care of us.

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.

Thank you very much for your hospitality the other day. Everyone’s wonderful service made our stay so enjoyable that we couldn’t help but want to visit again. The meals were delicious and featured plenty of seasonal ingredients, though it was a shame we were too full to enjoy the final dessert. We look forward to staying with you again.

Thank you again for your wonderful hospitality. We were thrilled to stay for the first time in a Japanese-style room with a jacuzzi, which is usually very hard to secure a Reservation, and my cousin and I were overjoyed. We could also admire the Mid-Autumn full moon through the large open picture window at the front—it was an unforgettable, moving moment. Throughout the property, we were impressed by the thoughtful touches everywhere: simple arrangements of wildflowers and fine pieces on display that we could enjoy as we walked to the restaurant and public bath. The moon-viewing décor in the lobby lounge, as well as the magnificent folding screen and large floral arrangement at the entrance, were all wonderful. Next time, I would love to visit with my husband and family, including my son and his wife. Thank you very much.