Seluruh negara × Akomodasi Ramah Kereta BayiPeringkat layanan dan pelayanan yang tinggi di Hotel·penginapan gaya Jepang

This was my first stay here. From the moment I arrived at the Hotel, the staff’s hospitality at the entrance was so attentive that it’s impossible to compare with other hotels. When I entered my Room, it was spotless—not a speck of dust—and I was truly impressed by the outstanding skill of the housekeeping team. In the evening, I used in-room dining and had grilled vegetables, soup, and focaccia. Everything was absolutely delicious and genuinely moving. If you stay here, I highly recommend trying in-room dining. This time I booked a Plan with breakfast included, so I enjoyed breakfast at the restaurant on the first floor. There were three options to choose from, and I felt it’s a menu loved by guests of all ages. I traveled here from Tohoku, and it took quite a bit of time and money—but this was an exceptional Hotel that still made me think, “I want to stay here anyway!” Thank you very much for taking such great care of me during my stay.

We stayed here with our dog again for the first time in three months, following our visit this June. Last time, the Italian food was so delicious that we decided to come back. Also, since you can dine together with your dog, you can relax and truly enjoy your meal. If your dog behaves well, they get a jerky treat as a reward—so our pup kept watching that staff member the whole time... We’d love to stay again.

Thank you again for taking such good care of us. The meals are delicious, but above all, from the warm welcome to the send-off, every member of staff is truly wonderful, and no matter when we visit, we always feel at ease. We would love to come again during the autumn foliage season later this year—this is an essential place to stay for anyone traveling with a dog.

This is a small luxury hotel with 55 rooms. Because of that, the staff pay close attention to every detail. They greeted me by name whenever we passed, and kindly listened to casual conversation—it's the kind of hotel that makes you want to come back again and again.

After arriving at Nakamatsuya in Bessho Onsen, we first visited the nearby Kitamuki Kannon Hall and then enjoyed a bath. The water temperature was perfect, and we felt wonderfully warmed up before heading to dinner. There, an incredible feast of matsutake dishes kept coming—more than I’ve ever had in my life—and it truly felt like I’d eaten a lifetime’s worth of matsutake. I’m so glad we came here, and I’d love to visit again around the same time next year.

A calm Accommodation in a quiet, secluded area with hardly any traffic noise, where you can truly feel time pass peacefully. The meals weren’t overly large and the number of dishes was modest, but each one was carefully prepared and delicious. It was an adult-oriented Accommodation where you can genuinely relax and unwind.

I stayed for two nights on my first trip to Hakodate. The view was amazing, and everything—from the service to the Room—was excellent. The Hotel also offers loaner bicycles, and there are plenty of nearby options such as car rentals and convenience stores. It’s also within walking distance of the station. There’s a morning market just a short walk away, so I had breakfast there. When I arrived in heavy rain, they immediately lent me a towel, which really warmed my heart. Even though I went in and out many times a day, they always greeted me with a smile, saying “Have a nice day” and “Welcome back.” There was no waiting for the elevator, which made everything comfortable. The Room was spotless as well. This is a Hotel I would definitely want to stay at again on my next trip. Thank you very much!

We stayed for 2 nights and 3 days to celebrate my partner’s birthday trip. When I contacted you in advance to ask about arranging a surprise, you kindly replied and supported us on the day as well, for which we are truly grateful. The message on the whole cake was beautifully done, the surprise was a great success, and my partner was absolutely delighted—thank you so much. The rental car was even cuter than it looked on your website, and exploring the island with it was so much fun. The room atmosphere, the breakfast and dinner meals, everyone’s hospitality, and nearby Kuura Beach—everything felt like a perfect vacation. It was our first trip to Miyakojima, and we were able to spend such a relaxing and wonderful time. Finally, when you drove us to the airport, we were deeply moved when everyone—including the kitchen staff—came out to see us off. Thank you very much for an amazing three days.

Thank you for always accommodating our detailed requests each time we stay. We look forward to your continued support with our future Reservations.

We stayed in the West Wing with my parents, siblings, nieces and nephews, and our family—6 adults, 3 children, and 2 dogs. Everyone was thrilled, and it became a wonderful travel memory. As we were celebrating a special occasion, we asked for balloon decorations and to purchase fireworks. For meals, we hired a private chef. Inamuragasaki holds many memories for us. With the ocean right in front of us—and no power lines visible from inside—it was truly a special location. Since the kids are still small, they were overjoyed to use the rooftop jacuzzi like a pool instead of going into the sea. The adults could watch them safely and relax while enjoying the ocean view in complete comfort. The food was also excellent—hiring a private chef was absolutely the right choice. We also got to try out karaoke that you’re considering introducing as a service. Our child who loves singing was delighted and held onto the microphone nonstop. At night we enjoyed fireworks and made so many great memories with the kids. Everything was prepared in such a comfortable setting—easy for adults and fun for children. Our surfer family members even went into the ocean twice. It truly was an amazing place. We highly recommend it for family trips. We will definitely be back again. Thank you very much.

This was my first stay, and I was very satisfied. The hotel and the room were both very clean and comfortable. The staff were always smiling, which made me feel cheerful. The shuttle service to Kanazawa Station and the hotel’s dedicated lockers near the station were very convenient.

I stayed with my elderly mother, my niece who had returned from abroad, and my daughter. They were very kind and attentive to foreign guests, and they accommodated our food requests exactly as asked. We are truly grateful. Unfortunately, it rained heavily both days so we couldn’t do much sightseeing, but Hakone Shrine was within walking distance for a stroll. The next day the roads were closed and it was quite difficult, but the staff informed us early in the morning, which helped a lot and became a good memory for my nieces as well. I would definitely like to visit again.

We stayed here for a family trip to celebrate a 60th birthday. The Room called “En” had wonderful views and beautiful furnishings, allowing us to forget everyday life and fully enjoy the relaxed pace of Amami. Above all, every meal was delicious, and we could really feel the care put into using local ingredients and pesticide-free produce—it was outstanding.

It was rare for our whole family to be together, so we decided to stay on short notice. After check-in, we headed to our Room with a complimentary drink from the lobby (non-alcoholic) in hand. The Room was more spacious than expected, well stocked with amenities, and the view was wonderful. The bedside light brightness can’t be adjusted, but it wasn’t an issue. Both dinner and breakfast were buffet-style with a wide variety of dishes. The freshly grilled Wagyu steak made to order was delicious, but the best was the made-to-order tempura where you can choose the ingredients to be fried. There were also many types of all-you-can-drink alcohol options, which we enjoyed. For breakfast, you can choose the fillings for your omelet, and there were plenty of both Japanese and Western options as well. Towels were provided at the large public bath, and the free ice cream after bathing was great too! All staff provided polite service—especially the restaurant staff, who spoke gently and kindly—and it felt like they paid close attention to guests. After checkout, my daughter was touched by a woman who greeted us cheerfully at the car drop-off area and waved both hands as she saw us off until we left; it made for a very pleasant departure from the Hotel and a wonderful stay overall.

I was so happy to stay here again after a while, and I had a wonderful time. As always, I truly appreciated the friendly, warm hospitality of the staff. This time we were also treated to a beautiful view of Mt. Fuji, which left me feeling refreshed both physically and mentally! In addition, SCAPES’ original skincare products are excellent—I used the serum and toner thoroughly after my bath and my skin felt beautifully radiant. I can’t wait to come back again soon.

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.

I caused you a great deal of trouble, but everyone spoke to me so kindly that it truly helped me. The price is almost too low! The in-room lotion was my favorite brand, there were two sinks, and both dinner and breakfast were outstanding. It was a shame there was no view from the open-air bath, but I found myself hoping—thinking from the owner’s perspective—that your service will continue just as it is so you won’t lose guests until the construction is finished. Even without a view from the window, this is a wonderful Ryokan. Thank you very much for everything.

We booked Kamenoi Bessou to celebrate our 50th wedding anniversary. They kindly prepared celebratory sekihan (red rice) for us, which made us very happy. We were able to relax and unwind in our room and enjoy the open-air bath at a leisurely pace. The shuttle service to the station was a great help. It is a wonderful inn in every way. The meals and the thoughtful hospitality of the staff were excellent, and we even received a commemorative chopstick rest when we checked out. It’s an inn that makes you want to come back again.

This was our first trip traveling with our dog. The Room was clean, the amenities were well stocked, and the food was very delicious. The staff were also kind to our dog. We would love to stay again. Thank you very much.

This was a wonderful place to stay. First, when I mentioned foods I couldn’t eat at the time of booking, I was surprised to receive an email right away with alternative suggestions. Everyone was very kind. Every meal was truly delicious and beautifully presented, and I was completely satisfied with everything, including the tableware and presentation. The baths were excellent. Including the day-use hot springs in Shibu Onsen, the water quality was wonderful, and I enjoyed soaking many times until it felt like it seeped into my skin. The carbonated spring in the indoor bath was also great. The property was spotless, and both the lounge and baths were always neat and well organized whenever I went. The pillow height and firmness were just right, and I slept very well. Above all, the staff were truly outstanding. They immediately noticed that I had caught a cold and felt chilly, and kindly brought me a lap blanket. They also remembered what we briefly talked about during dinner and even took the time to look things up and share helpful information with me. Thank you very much. From welcome to farewell, I sincerely appreciate everyone’s heartfelt hospitality. I highly recommend this accommodation.