ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 99หน้า

I stayed for 3 nights. Just a few minutes’ walk to the station. A great location, about 30 minutes to Shinjuku. The view feels nothing like Tokyo—you can see Mt. Fuji from the room, there’s a large park right in front, and a lovely promenade lined with shops just outside the hotel. The room is simple, stylish, and thoughtfully designed with no wasted space—an extremely comfortable place to relax. The staff were outstanding as well. And the infinity pool was amazing—it felt like an overseas resort hotel. Whenever I stay in Tokyo, this is the only hotel I choose.

I chose this property for its location and was very satisfied. If I have the opportunity to visit Tachikawa again, I would like to stay here again. Thank you for your hospitality.

I stayed here after reading the Reviews. The Room was spacious and clean, and the breakfast had a wide variety of options and was delicious. It is directly connected to the station, so you can get around without being affected by the weather, and the front desk staff were quick to respond, making for a comfortable stay. I would like to stay here again.

From check-in, the staff’s hospitality was outstanding, and I knew it would be a wonderful stay. The Room was cozy and more than comfortable for a solo trip. The amenities were well stocked—even including toner and bath salts. The bathrobe was also very helpful. In the lounge, I could enjoy complimentary wine and even canned beer, which made it easy to relax. Breakfast was delicious as well. Choosing the breakfast-included plan was definitely the right decision. As an IKYU Diamond member, I was thrilled with the late check-out, complimentary minibar drinks, and a mini L’OCCITANE hand cream. With all of these perks included at such great value, it truly made for an amazing Hotel stay. I would love to stay again. Thank you very much for everything this time.

The location was great, and we had a very comfortable stay. The complimentary drinks at the 1F café were excellent. Unlike a typical breakfast, every dish was delicious—we were pleasantly surprised. The only thing we noticed was that the Room felt a bit small, but everything else was perfect. We would love to stay again on our next trip.

Although it’s a day-use stay, you can stay for a long time, so the price is about the same as an internet café, but it’s far more relaxing. It’s clean and quiet. The front desk can get crowded when check-in times overlap, but the Room is quiet and comfortable with calm interior decor. I will use it again when I need to focus on studying or working. Thank you very much.

While some Hotels are rigid and overly formal, here I was truly able to relax thanks to the staff’s thoughtful and warm hospitality. Their service reflected the values of the manager and leadership, as well as the Hotel’s overall commitment to welcoming guests. I stayed for six nights, and I sincerely appreciate all your kindness—thank you very much.

This stay was highly satisfying from start to finish. The Room was spacious, and I was able to relax in a calm atmosphere. Dinner offered an even wider variety than I expected; each dish tasted wonderful, the portions were generous, and I was completely satisfied. Breakfast also featured a great selection of small dishes, and I really liked the style of choosing freely from what I preferred—it made for a very fulfilling meal to start the day. The Onsen water was especially memorable, with a gentle softness that seemed to blend into the body. Not only did it ease my shoulder pain, but I could also feel my skin becoming smooth. In addition, the attentive and heartfelt hospitality unique to a long-established Ryokan further enhanced the quality of the stay. From check-in to check-out, all staff members were considerate and attentive, allowing me to feel comfortable throughout. Overall, this was an excellent Ryokan where everything—cuisine, Onsen, Room comfort, and service—was of a high standard. It is an Accommodation I would definitely like to visit again.

Upon arrival, we received a thorough explanation of the Hotel services. I was happy to learn about the many interesting offerings. We also joined a guided tour of the artworks displayed throughout the property, which was inspiring as I love art. The baths, sauna, and open-air bath were all top-class. It was deeply relaxing, and time seemed to slow down. The Room was spacious and equally relaxing—I slept better than usual, and before I knew it, it was time for breakfast. Since we had another appointment, we checked out in a hurry. I regretted not setting aside more time. Even though it felt unhurried while we were there, it passed in no time at all. I would love to visit again. We didn’t have dinner this time, so next time I definitely want to enjoy dinner as well.

Whenever I return home, I try to stay here whenever possible. The room is always clean and well maintained, so I can relax comfortably. I especially love the silky hot spring—it's my favorite! I go in as many times as I can. I'd love to stay here again on my next visit home.

This was my first stay. Since there is no toilet, I rated the Facility 4, but the main house is nearby so it wasn’t much of an issue. The dome tent was comfortable, and even the heavy rain from a linear precipitation band didn’t bother us at all. The furnishings such as the chairs and lamps were lovely, the meals were delicious, and we were able to relax with our dog. All of the staff were always smiling and responded politely. Afterward, I contacted you because I had forgotten my hat, and you handled it right away. I’d love to visit again.

It was a lovely, small Hotel with a quiet and relaxing atmosphere. The free-flow option was great. The chandelier in the dining room was sparkling and beautiful. The meals were delicious as well. I was satisfied with the Onsen, the Room, and the service. Above all, it wasn’t noisy or crowded—just calm and peaceful.

This was my first stay here. The front desk staff greeted us with a smile and kindly answered all of our questions in detail. Our connecting rooms were very spacious, and the bathroom was larger than the one at home, so we could relax and had a very comfortable stay. Because the hotel is located up a hill, getting to Sakuragicho Station can be a bit challenging, but there are plenty of convenience stores and restaurants nearby, which makes it easy to get around. We also booked an additional single room—thank you for placing it close to our room. I would love to stay here again when visiting Yokohama.

I had stayed at the Richmond Hotel Kyoto several times and had a great experience, so I chose this Hotel when looking for Accommodation in Himeji. The Room was a comfortable size, the coffee was delicious, and although I didn’t have breakfast, it looked very appealing. This is a Hotel I would like to stay at again.

All of the staff were wonderful, and I had a very comfortable stay. The front desk staff in particular were extremely kind. They guided me through the Go To Pass app, and although I thought I wasn’t a member, they confirmed that I was already registered and even took the time to contact my room to let me know. I truly appreciated their thoughtful attention. Also, after check-out I asked about the brand of dog food provided at the breakfast buffet. They went out of their way to look it up and explained it in detail over the phone. Thank you very much for your courteous support until the very end. Not only at the front desk, but all staff greeted me with a smile, and I felt a warm atmosphere throughout the property. The bath facilities also included an open-air bath, which was very relaxing, and I was able to unwind at my own pace. With such excellent hospitality from everyone, this is an inn I would love to visit again. Thank you very much.

The View from Seina Dining on the Water Balcony Umikoro—truly one of a kind. This time, due to light rain, we couldn’t see the sea at its best, but it was such a wonderful stay that we forgot all about it. Perfect guidance from the butler The quality of the meals Sisley spa treatment with Shuttle Service included Private large public bath Late check-out as an IKYU Diamond Member benefit Next time, we’ll plan our visit to Seina for the fireworks day. Thank you very much.

We stopped by on our way back from a memorial interment and were completely exhausted, but this Accommodation was satisfying in every way and truly helped us unwind. Although it is a little far from the station, it is surrounded by greenery, and we also liked the natural, not overly manicured garden. The facilities and service were attentive, and we appreciated having pajamas provided in addition to yukata. The spacious indoor bath that can also be enjoyed like a semi-open-air bath was wonderful. The bedding was very comfortable, and even my husband from Kansai praised the meals highly. I had little appetite, but I was still able to enjoy the food. All of the staff were warm and welcoming, making this an Accommodation our whole family was happy with. Thank you for taking such good care of us—we would love to visit again.

The well-trained young staff worked efficiently—just what you’d expect from the Kyoritsu Resort Group. When an extra alcoholic drink was mistakenly brought to our table during the meal, they handled it promptly afterward, leaving no negative impression at all. We were able to continue enjoying our meal. Even when buying souvenirs, the young staff assisted us without being pushy, and we were happy with our purchase.

Staying at Kisshotei with my family this time was a very comfortable and enjoyable experience. The overall atmosphere of the hotel was relaxing, the room was clean and cozy, and the staff were all very kind. The meals and hot spring experience were excellent. My family had a wonderful stay, and it left us with great memories from this trip. The only downside was that the Wi-Fi and mobile signal were somewhat unstable, which made it a little inconvenient to use. If this can be improved in the future, the stay would be even more perfect. Overall, I highly recommend it. If I visit Yamanaka Onsen again, I would love to stay at Kisshotei again!

We were very satisfied with every aspect of our stay, including the meals, the bath, and the staff’s service. The meals offered a wide variety of dishes and were delicious—we were truly pleased. The bath allowed us to enjoy the excellent water quality unique to an Onsen, and we had a relaxing, soothing time. All staff members were courteous, making our stay comfortable. We would definitely like to stay again if we have the opportunity.