ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 99หน้า

My husband grew up in a ranch in Hokkaido, while I was raised in the city. Drawn to this thatched-roof Accommodation, we stayed here for the first time. From the view at the entrance, we were amazed by the extraordinary, nostalgic buildings and the rice fields spreading out in front of them! We both fell completely in love with it. The Onsen is also wonderful—the free-flowing natural spring water is slightly lukewarm, perfect for a long soak. It leaves your skin feeling soft and moisturized. What’s especially impressive about this Accommodation is the many furnishings and antiques placed throughout, delighting the eyes everywhere you look! It feels like visiting an art museum. Truly amazing! My husband can be quite particular, but he absolutely loved it and says he definitely wants to come again in autumn. Getting to the annex using the cart and monorail was also fun and brought back childhood memories. Thank you so much for such a wonderful place.

A Hotel where satisfaction comes from the thoughtful sum of small details—everything about the Room, bath, and breakfast makes you think, “I’m glad they had this,” rather than relying on flashy services. Comfortable pillows and loungewear, adjustable bright Room lighting, a towel rack, and a key-card power system that controls only the lights (outlets and air conditioning stay on). The large public bath is an Onsen, with partitioned washing areas for privacy. Breakfast is well balanced, with many pre-portioned small bowls and plates so there’s no hassle serving yourself. Staff in white coats even plate items for you with care. Among the many Business Hotel chains, few Hotels deliver this level of satisfaction.

The staff were kind and attentive, and I was very satisfied. The Room was clean and nice. The bathtub was spacious enough to stretch out my legs and relax. I also tried the much-talked-about breakfast curry, and it was delicious. Above all, the low accommodation cost really helped. When I stay in Shimizu again, I would like to use this place again.

Conveniently located, reasonably priced, and kept very clean throughout the Facility. It’s also nice to be able to move around the Facility, including the dining area, in Room wear. Breakfast offered a wide variety of options, and I enjoyed a well-balanced and satisfying meal. I will continue to stay here in the future.

This Hotel was clean, and the staff were courteous. I had a comfortable stay without being bothered by noise in the Hotel. I will stay here again next time.

The check-in staff greeted me with a pleasant, genuine smile, and their service made it clear that the company’s hospitality training is excellent. The Room key is a type where you enter using a 6-digit PIN, so once you remember it, it’s convenient when going to the bath since you don’t need to carry anything except a towel, and it also feels secure from a safety standpoint. The Room was small for one person and was mostly taken up by the bed, so doing desk work would be a bit difficult, but if you’re just there to sleep, it was spacious enough. However, I have lower back pain and needed a firmer mattress; my back hurt slightly in the morning, so unfortunately it didn’t suit me. You can choose your preferred pillow next to reception, but I don’t usually use one so I didn’t take advantage of this. I love Onsen and used it three times during my one-night stay; by the second time I could feel benefits strong enough to moisturize my dry skin, so I was satisfied. I would have liked a few more hot dishes at the breakfast buffet. There were several kinds of bread available. The tomato dressing for the salad was delicious. There weren’t many side dishes overall, but considering it as breakfast, I also felt it was sufficient. Overall, with good service, cleanliness, an Onsen on site, and breakfast buffet included at this price range, I think this is a Hotel I can confidently recommend. One thing to note is that there aren’t any restaurants within walking distance from the Hotel for dinner, so you’ll likely want to drive somewhere or buy food in advance for peace of mind. Also, alcohol isn’t sold at the Hotel; if you plan to drink in your Room, I recommend purchasing drinks beforehand.

From the warm welcome upon arrival and guidance to the Room to the attentive service during meals, the hospitality was exceptional and made our stay very comfortable. We were extremely satisfied with the view from the Room, the open-air bath, and how clean everything was. We were also very pleased that many items in the refrigerator and much of the room service were available at no additional charge.

Walking from Hakone-Yumoto Station while browsing for souvenirs, then passing through the main street lined with shops, it was also a delight to reach the Accommodation while being soothed by the lush riverside scenery. The all-you-can-drink service during our stay was also great, with a wide selection including draft beer and sparkling wine. For dinner, we chose the seafood shabu-shabu Plan, and it came not only with several kinds of fish but also scallops and crab; there were plenty of vegetables as well, and everything was delicious. The other dishes were served in small portions so we could enjoy a variety of items, and they looked beautiful too—we enjoyed them very much. Breakfast was also colorful and wholesome, with steamed vegetables, grilled fish, rice accompaniments, and more—delicious food that felt gentle on the body. Neither meal felt lacking at all, but it also wasn’t so much that we couldn’t finish—just the right level of fullness. The Room was clean, comfortable, and easy to relax in. The view from the Room was green and pleasant as well, though artificial fencing made it slightly disappointing. The Onsen was comfortable in temperature and very relaxing in both the large public bath and the private bath. The ice pops after bathing were also a welcome service. All of the staff had wonderful smiles and were kind throughout our stay, making us feel very comfortable. We would love to stay again. Thank you very much.

We were very satisfied with the excellent service, cuisine, and Facilities.

Throughout our stay, we truly appreciated the refreshing, genuine Japanese hospitality and attentive service. The meals were just the right amount for a couple in our 50s with lighter appetites, and being served in our Room while maintaining high quality was excellent. We were also grateful for the thoughtful support when we had an issue. Just before checkout, someone passing by even helped carry our luggage, which showed how well trained the staff are. The price was on the higher side, but we received service worthy of it and enjoyed a very fulfilling vacation.

I stayed for 3 nights and 4 days on a solo travel Plan, combining it with work. The best part was the meals. The sashimi and the Western-style dishes the next day were wonderfully varied, and I was very satisfied. I was also very pleased with the staff’s attentiveness. However, due to my work needs, I preferred a Room with an additional separate space, and I truly appreciated that you kindly accommodated my request by changing it for an additional fee. I think this is a very good Hotel. I will stay again. Thank you.

I stay here regularly. I was very happy to see more in-room amenities, which made my stay even more convenient. The staff are always very courteous at any time, and I’m grateful every time. I made another Reservation.

The room was new and well cleaned, so I had a very comfortable stay. It’s a bit disappointing that the bathroom is a unit bath, but considering the price, it’s more than sufficient. Breakfast offers a wide variety, so even for long stays you won’t get bored, and it’s delicious—I looked forward to it every day. For those who go diving or snorkeling, there is a fully equipped drying room and showers, which were very convenient to use. I would like to stay here again.

We stayed on June 9 with my two daughters. (Sorry for the late review.) When I told the Accommodation that it was a birthday celebration for three of us, they upgraded us to a spacious Room with an Onsen. At dinner, everything was delicious, including the sashimi and simmered golden eye snapper. We were also treated to pudding for dessert. It was our first stay, and it was very quiet; the three of us were able to relax and enjoy the bath together. My daughters were very happy too, so this has become an Accommodation we’d like to stay at again.

I stayed with my mother at the accommodation. The meals were absolutely delicious, and we were very satisfied with every dish. The bath was an open-air onsen; although the washing area felt a bit chilly, the slightly hot onsen was so comfortable that I wanted to stay in it forever. The staff were very kind and attentive, and the thoughtful details in the room were truly soothing. This is an accommodation I would love to visit again if given the chance.

This was my third stay at a Via Inn Hotel, following Kyoto Station Hachijoguchi and Prime Shinsaibashi Yotsubashi. Wherever I go, the Via Inn group consistently offers Facilities, service, and amenities that I find satisfying every time. I had another comfortable stay this time as well. Breakfast has its own特色 at each Hotel, and I always look forward to it—this time the inari sushi and tofu were especially delicious. I would love to stay again if I have the opportunity. Thank you very much.

I visited on a solo trip to Kyushu. I stayed for two nights, and both dinners were delicious. I could see Sakurajima from my Room, and the Onsen was very relaxing—overall, it was a very satisfying trip. The Shuttle Service from the station was also provided multiple times. However, perhaps due to the extreme heat of the season, the air conditioning in the hallway felt weak, and I ended up a bit sweaty on the way back to my Room after bathing.

We chose this property because we were looking for a well-reviewed, reasonably priced place around Karuizawa that allows dogs, has a dog run, includes breakfast, can accommodate our family of three, and is conveniently located for sightseeing. Just as the Reviews said, the staff were kind and attentive, there were plenty of items for our dog, we enjoyed a lovely Room, and the breakfast was truly delicious. We also had a great time sightseeing in Karuizawa—this villa is an excellent choice that exceeded its price, and we would love to stay again!

After working in another prefecture, I checked in late at night and stayed here. The large public bath had a charming atmosphere, and the breakfast was high quality—I was very satisfied. Thank you for helping me with a forgotten item at checkout. I will stay here again.

I was quite tired from my pilgrimage journey, but a relaxing bath and a delicious breakfast left me feeling fully refreshed, and I was able to spend the final day of my pilgrimage with a smile. For a pilgrimage trip, there’s nothing better than soothing your fatigue in the large public bath. I stayed at Route Inn for all three nights this time.