ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 64หน้า

I stayed here for business. I chose this Hotel because it’s close to my client’s company and the parking looked easy to use—and it was the perfect choice! The staff were kind, the food was delicious, and the Room was clean. I slept well and felt truly relaxed. I’ll definitely stay here again next time.

After returning to Japan, I decided to stay near Haneda and made a Reservation here because I had been wanting to stay at Mercure. The Room had stylish interior design, the breakfast was excellent, and the shuttle bus service took me back to Haneda. It was an even more satisfying stay than I expected.

This was my second stay, following last year’s visit. My flight was canceled due to the typhoon. Just when I thought I had managed to rebook, the Miyakojima flight was canceled as well. I truly appreciate your help with my repeated Reservation changes. Since my trip ended up being after the typhoon, I didn’t have trouble finding dinner, and it was convenient for snorkeling and getting around, so I enjoyed this year too. The Room is compact but clean and more than sufficient. The only disappointment was that I couldn’t have the juicy onigiri at breakfast again this year. I’ll be back next time for a rematch.

I had already booked another property, but switched when a larger double room became available. It was my first time here and it didn’t seem like a chain, so I was a bit unsure—but it was impressively well run, and I wish I’d known about it sooner. I can see why this Hotel is so popular. I was also impressed by the security at the large public bath. From next time on, if there’s availability, this will be my first choice—though saying that might make it even harder to book.

This is my second stay. The Facilities are just right—everything I need—so it’s perfect for taking care of my errands and then relaxing. Breakfast was delicious, with Sendai specialties such as sasa-kamaboko, tofu, and vegetables. I’d love to stay here again the next time I visit Sendai.

We were very satisfied with the meals. Everything we had for dinner was delicious. For breakfast, you can grill freshly dried horse mackerel at your table on a tabletop stove. The eggs were cooked on a ceramic hot plate, and we could choose between fried eggs or scrambled eggs to suit our preference. You can also have refills of rice. It was very windy so we only spent about two hours at the beach, but since the large public bath is available even after check-out, you can freshen up before heading home. The facilities were also kept clean and well maintained. For those who smoke, there is a smoking room in the building. We would love to stay again if we have the chance.

I walked from the subway, but without a map I might have passed it by. The exterior is very stylish. With only a small number of guest Rooms, it truly feels like a small luxury Hotel. After check-in, we toasted with welcome champagne. All Rooms are suites—spacious and comfortable—and the bath has continuously running hot water 24 hours a day, so I could soak anytime. It’s great not having to wait for the tub to fill. Dinner was at the in-house sushi restaurant: freshly made nigiri and delicious, carefully prepared appetizers. I was completely full and very satisfied. Shinsaibashi is also within walking distance. I can’t believe there’s such a stylish and wonderful Hotel in Osaka! Thank you for such a relaxing stay.

We stayed to celebrate our sons’ school entrance and to unwind after the hectic start of our new routine. The ocean was right in front of us, the property was spotless, and above all, the food was delicious—we were truly satisfied! I haven’t often found really good sashimi in Boso, but dinner here was excellent!! Thank you as well for your thoughtful kindness toward our children at dinner—they were delighted and finished everything…! We would love to visit again.

I’ve stayed at quite a few Hotels and Ryokans across the whole country, and this place was truly excellent—service, Facilities, and the Room were all outstanding! They handled a last-minute surprise request flexibly, which I really appreciated. As for the meals, everything served was delicious. That said, I would have liked to see a few more luxurious options. 5 stars!

I stay here every year for the Hanakae Festival. Perhaps because more competing hotels have opened, it may not be good news for the Hotel, but over the past couple of years I’ve been grateful that I haven’t had to use a paid parking lot. Regarding what I mentioned in the title: the toilet in the men’s bath on the second floor has a warm-water bidet seat (maybe the type used since opening?), and since last year it suddenly restarts while in use, making it practically unusable. It’s disappointing that this has been left unattended for over a year. Please replace it with a TOTO unit. Also, a competing Hotel that opened near Heiwado seems to have secured parking even at locations that require quite a walk. I don’t mind if cars parked on-site are charged as well; I would like you to use those fees to help cover parking costs for cars parked off-site. I will stay again. Thank you very much.

I have stayed at many Business Hotels, but this experience changed my perception of hotels. From now on, I would like to look for and stay at APA Hotel.

The entire property is spotless and feels very clean. The Room was also clean, and the toilet in particular looked brand new. Of course, the baths are spacious, with various types of baths and a sauna. Bath hours are until 11:00 PM, so I ended up going right before closing each time, but I was satisfied. Checkout was smooth since all I had to do was put the key in the box. I will definitely stay here again when I visit Ishikawa Prefecture.

This was an Accommodation I had been interested in for some time. The hot water was pleasantly warm, so I could soak and relax at length. The meals were excellent, and I also ordered grilled sesame tofu as an extra. It was exquisite. Overall, the service was very good, and I would like to visit again.

I always spend the summer in Hokkaido, and this time I visited Niseko again after a long time. Niseko seems to have changed quite a bit recently, and I chose this place because I wanted to see what it’s like now while also sensing an atmosphere somewhat like Karuizawa. The Hotel Room had a spacious layout that I really loved, and the Onsen was amazing—open 24 hours with free-flowing natural spring water. Dinner, one of the true highlights of traveling, was also outstanding. It was my first time having a chef prepare and serve each dish fresh right in front of me, and I truly enjoyed such a luxurious meal. The service was attentive down to the smallest details, and I was deeply impressed. If I have the chance, I would definitely like to stay here again.

I think this is great value for money for a place right in front of Nagoya Station. Breakfast is free as well, so I have no complaints overall. Two points, though: 1) The slippers are the same brown color as the carpet, so it’s hard to find them. If possible, white might be better. 2) Regarding sheet changes, there was a sign in the Room saying: “About sheet changes during a Multiple Night Stay: For guests staying multiple nights, we will make the bed using the bed sheets and pillowcases you have been using.” However, when I returned after going out, towels were hung on the doorknob, and when I entered the Room, the bed had not been made. I’m not insisting that you must make the bed, but if you won’t be making it up, I think it would be better to state that clearly.

Even though I arrived late, the front desk staff were kind and made me feel at ease.

We stayed as a family gathering with relatives, including five preschool children. The entire Accommodation (lobby, Room, etc.) was kept very clean, so our stay was comfortable. Since the children were constantly full of energy, we requested a private dining room for meals. You provided a very spacious room, and the food was refined and delicious, using local ingredients. Everyone’s hospitality was wonderful and welcoming, and we would like to stay here again for our next family gathering. Thank you very much for your thoughtful care in many ways.

This was our 12th stay. It’s one of our favorite Accommodations as a couple. We love being able to relax in a quiet place with nothing around. The Room is spacious, clean, and comfortable. We would be happy if there were a small buffet, such as a salad bar, not only at breakfast but also at dinner. We had another very pleasant stay this time as well. We’d love to come again. Thank you very much.

We stayed here as a couple during the Obon holidays. Even though it was the hottest time of midsummer, Tenkawa Village was wonderfully cool—a top summer retreat in Kansai where we could stay comfortable without using the Room air conditioner and without breaking a sweat. We had long admired the charm of Dorogawa Onsen and had wanted to stay there at least once, and choosing Hanaya Tokubei was absolutely the right decision. The whole town has a lovely atmosphere, but Tokubei stands out for its especially distinctive and tasteful building. Because there are few guest Rooms with private indoor baths in the area, we stayed in “Higashi no Tenku” with an indoor bath. The view is mostly of the courtyard, so if you are used to resort-style Onsen facilities it may not exceed expectations. Still, considering this is traditionally an Accommodation used by ascetics, we felt it was a true luxury and enjoyed it. The meals were delicious Japanese cuisine featuring plenty of local ingredients, with thoughtful touches throughout that kept our Multiple Night Stay from ever feeling repetitive. We were completely full but couldn’t bear to leave anything behind—and finished every last bite. Spending time on the veranda at dusk with a beer in hand while watching people pass by was simply wonderful. After sunset, strolling around the area in yukata is also great fun. Wherever you walk, the lantern lights feel magical, and Tokubei lends out portable lanterns as well. It was like stepping back into a period drama. There were also foreign staff members, and they were genuinely kind and attentive—we truly appreciated it. This is an Accommodation we would love to visit again. Highly recommended if you are sightseeing in Dorogawa Onsen.

We stayed here for a family trip. The Room was very clean and comfortable. Since our family tends to feel hot, the Room was warm even in mid-May, and the air conditioning was not yet available due to the system settings. However, a staff member suggested opening the window to let in cooler air, and it worked—we were able to spend a comfortable night. Breakfast was automatically included, and everything was delicious. It was especially helpful on a busy morning when we really needed it.