Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 64Page Number

I stayed here with my uncle and aunt for the first time in four years. We enjoyed table tennis inside the Accommodation, and were able to relax in the large public bath. Dinner was a buffet with fresh seafood, a wide variety of dishes, and excellent sushi. There was also a great selection of alcoholic drinks, which made both my uncle and my husband very happy. The rice balls at breakfast were outstanding as well. We’re already talking about coming back again soon. The staff were also very kind and helpful. Thank you very much.

It was a truly wonderful stay. The meals were delicious, and the freshly cooked rice was especially outstanding. The tea shabu-shabu was also excellent. The Room had a great atmosphere, and the premium lounge was lovely as well, so we were able to relax and unwind. This is an Accommodation I would love to return to again and again.

For dinner, we chose the luxurious full-course Maezawa beef option. Every dish was absolutely delicious, but the portions were honestly too large for us (next time, the standard Plan will be more than enough). The open-air bath in our Room and the open-air bath at the large public bath were both excellent. From check-in to departure, the staff were friendly and welcoming throughout—this is a wonderful Onsen Ryokan that makes you want to come back.

We chose the Umitamago Room. There were lots of plush toys in all sizes, and the kids were thrilled! They tucked a big walrus plush into one futon and slept next to mom. While drifting off, they said, “Let’s come again.” The changing area was spacious, with a large mirror and bright lighting—very easy to use. I used to think Hotel towels were limited to one bath towel and one face towel per person and not very absorbent, but here we had one bath towel and two face towels each, and they were nicely absorbent. Both the front desk staff and the dining staff were kind to our children—everyone was wonderful. Meals included dinner and breakfast buffets, and both were delicious! If I had to ask for one thing, it would be a small toothbrush for kids. Overall, we were very satisfied and would love to visit again!

We stayed here for his birthday trip, and everything—from the hospitality and amenities to the views and meals—was truly top-class. We definitely want to come back someday. Thank you for a wonderful time.

I stayed for one night, and my Room was upgraded to a suite. The Room was wonderful and comfortable, with a close-up view of Fukuyama Castle beautifully illuminated at night, making it an exceptional stay. All the Hotel staff were kind, and although it was my first time staying in Fukuyama, my wife and I were very satisfied. Thank you very much.

We were very satisfied with the meals. Everything we had for dinner was delicious. For breakfast, you can grill freshly dried horse mackerel at your table on a tabletop stove. The eggs were cooked on a ceramic hot plate, and we could choose between fried eggs or scrambled eggs to suit our preference. You can also have refills of rice. It was very windy so we only spent about two hours at the beach, but since the large public bath is available even after check-out, you can freshen up before heading home. The facilities were also kept clean and well maintained. For those who smoke, there is a smoking room in the building. We would love to stay again if we have the chance.

The sushi and champagne pairing was a wonderful first-time experience. The Room was spacious, and it was great that we could bathe 24 hours a day. I would like to stay in a different Room next time as well.

Everything was perfect in every way. The setting, cleanliness, and the delicious dinner and breakfast were all wonderful. It was also fun that each Room we stayed in was different. Even though it was midsummer, the garden flowers were in full bloom like a picture—truly impressive. This time we traveled from Yuda to Hagi and then Matsue, but next time we would like to come to Hagi and stay longer at a relaxed pace.

I always stay here when traveling to Hakodate. Goryokaku is just a 2–3 minute walk away, and I enjoy a morning walk there. It’s about a 10-minute walk to the Goryokaku downtown area, so the location is excellent. Lucky Pierrot and Hasegawa Store are also nearby. The streetcar stop is close as well, making it easy to reach sightseeing spots such as the area around Hakodate Station.

We stayed for a Multiple Night Stay during our Obon trip to Yamaguchi. The detached Room was spacious, and we had a very comfortable stay. The Onsen in the Room was simply amazing, and we enjoyed it many times during our stay (we even ended with a footbath before checkout because we didn’t want to leave). The staff were also very courteous. The meals featuring local cuisine were absolutely delicious. Since it was a Multiple Night Stay, I imagine the chef had to work hard on the menu, but we were completely satisfied on both days. We’ll definitely come back to relax again when we visit Yamaguchi!

This was an Accommodation I had been interested in for some time. The hot water was pleasantly warm, so I could soak and relax at length. The meals were excellent, and I also ordered grilled sesame tofu as an extra. It was exquisite. Overall, the service was very good, and I would like to visit again.

I have stayed at many Business Hotels, but this experience changed my perception of hotels. From now on, I would like to look for and stay at APA Hotel.

After staying here with my husband in July, we came back again so soon! We had a relaxing 2-night, 3-day stay. We stayed in a different Room this time, which felt fresh and new. The living room, Japanese-style room, and bedroom were all truly spacious and spotless—everything was so well maintained. Of course there are some fallen leaves from the trees, but the location is so wonderful that it didn’t bother us at all. My husband had apparently ordered champagne in advance, and it was perfectly chilled and waiting in our Room—we were thrilled!!! There were plenty of towels provided, and they kindly accommodated extra requests as well, so we enjoyed the sauna, pool, jacuzzi, and Onsen over and over again. We’re always grateful for the butler’s thoughtful care—this is truly the No.1 Accommodation for hospitality! We’ll definitely be back!

I always spend the summer in Hokkaido, and this time I visited Niseko again after a long time. Niseko seems to have changed quite a bit recently, and I chose this place because I wanted to see what it’s like now while also sensing an atmosphere somewhat like Karuizawa. The Hotel Room had a spacious layout that I really loved, and the Onsen was amazing—open 24 hours with free-flowing natural spring water. Dinner, one of the true highlights of traveling, was also outstanding. It was my first time having a chef prepare and serve each dish fresh right in front of me, and I truly enjoyed such a luxurious meal. The service was attentive down to the smallest details, and I was deeply impressed. If I have the chance, I would definitely like to stay here again.

I think this is a very satisfying Accommodation. Although it is not an Accommodation within Kamikochi, if you are trekking from Taisho Pond to Kappa Bridge, I would recommend this Accommodation even more. We were able to park until 3:00 PM the next day, and it was also possible to use the Onsen for a day trip after the trek. The staff’s smiles were delightful, and it was a wonderful, relaxing Accommodation.

My wife and I stayed for one night. The room was thoroughly cleaned, and we had a very comfortable stay. Everyone, starting with the front desk staff, greeted us warmly, and it left a strong impression that they even saw us off as we were leaving. We will definitely stay again when we visit Dogo.

This was my first time staying at Super Hotel, and I’m already considering a repeat visit. I waited in the lounge on the first floor until 3 PM while enjoying a welcome drink. The variety of drinks was impressive, and the bright café-like atmosphere was so comfortable that even when I was invited to my room, I thought, "I could stay here a bit longer." The ladies' floor is secured with a passcode system, providing peace of mind. The public bath for women may be more compact compared to the men's but still very comfortable with excellent water quality. There’s an all-in-one gel available at the dressing area. At first, I thought there were no pajamas in the Room, but later realized they are self-service from under the pillow selection shelf near the elevator. You can choose between S size and free size. It’s something I assumed would be in the Room by default! For amenities, you can select five items per night from their original collection—there are so many options that it’s hard to decide! Since it was just a one-night stay and I wanted to pack light, this service was incredibly helpful and appreciated. Recently, many hotels seem to have firm beds; however, this bed had a soft mattress pad similar to futons—it wasn’t cold when sleeping and allowed me to rest deeply through the night. Breakfast offered balanced options with a DIY café plate style that tasted delicious! All staff members left a positive impression; this is definitely a Hotel where even solo female travelers can feel safe staying overnight.

It was the weekend right before the Obon holidays, so every Accommodation was expensive and I was looking for somewhere affordable. Since it was cheap, I didn’t have high expectations, but it was clean, the shampoo and other amenities were POLA, the room size was just right for a solo stay, and I was satisfied with the breakfast curry and bread. I was able to park at a nearby parking lot for only 600 yen. This is a Hotel I’d like to stay at again when I visit Kitakyushu. Thank you very much.

The location was excellent, and the staff were warm, attentive, and thoughtful. The taste and quality of the meals were also outstanding—everything was truly wonderful. I was impressed that the Room had a kettle of hot water, a pitcher of iced water, and bottled water at room temperature prepared in advance. It’s rare to find an Accommodation that provides three different temperature options, all ready to drink right away. There was a 10-cup kendama set in the lobby, and it became a fun memory as not only children but adults also gathered around to try it together. When the strings got tangled and we struggled to put it back properly, someone from the front desk came out to help us. It may seem like a small thing, but we really appreciated their kindness. The breakfast buffet was well stocked, tasted great, offered plenty of variety, and left us completely satisfied. It was also great that we could use the bathhouse from early morning until late at night. If there were an open-air bath as well, it would be perfect. If I have another chance to visit Miyajima, I would definitely stay here again.