ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 60หน้า

We had a very comfortable stay. The building has a stylish Japanese-modern design, and the food was delicious. The staff who welcomed us were very kind, shared various stories with us, and were friendly and reassuring. The staff assigned to our Room were also very kind. If I had to mention one thing, I wish the view from the bath in the Room had been better.

I stayed at Izutsuya again for the first time in decades. When I was younger, I went to Yumura Onsen by car with coworkers on what we called a summer trip, and as the organizer I chose Izutsuya because the Onsen and cuisine looked excellent. I don’t remember much from back then, but I clearly remembered the food and baths, and this time as well we enjoyed delicious meals and the Onsen just as before. However, since we visited during an extremely hot midsummer period, the strong sun and Arayu left us a bit tired. Next time, I’d love to come when the courtyard has an autumn feel. Thank you very much for your hospitality. The attendants were also very polite and attentive, so aside from the heat it was a wonderful trip.

One-night stay with my mother, who turns 90 this year. Even before our stay, we received a thoughtful call suggesting grab bars for the in-room bath and a floor chair, which truly impressed us. The staff’s hospitality was outstanding, and we were able to relax comfortably from check-in to check-out; my mother was especially delighted. We were also amazed by the high quality of the meals. And since it was the right season, we were pleasantly surprised to see several fireflies from our Room. A truly wonderful Accommodation—highly recommended. We would love to stay again.

Close to the station, with great convenience, a clean Room, and plenty of amenities. Above all, the staff were very courteous and helpful. Even when taking photos, a staff member kindly offered assistance, which made our stay comfortable. The meals were delicious as well—we were very satisfied. Thank you very much. However, it was disappointing that the window design seems difficult to clean and there was some dirt on it. I looked into it and it seems this was anticipated, but perhaps it turned out to be more challenging than expected.

From the welcome pineapple cider, beer, and simmered yam konnyaku to a feast of Yamagata specialties, we were completely full! Dinner was served in beautiful dishes that made everything even more appetizing. The post-bath lounge had a wonderful atmosphere, the massage chairs were very comfortable, and we really appreciated the complimentary drinks and snacks. Of course, the baths were spacious and very relaxing! In the morning, the breakfast ramen was delicious. I chose rice porridge instead, and with so many side dishes I was very satisfied. The watermelon was sweet and tasty too.

We visited on a three-generation family trip. On the day, strong winds caused the ferry from Shikoku to be canceled. Because we were traveling from far away, the Hotel called to inform us, which we really appreciated. Fortunately, we had planned to come via a port on the Honshu side, so we arrived safely, but their thoughtfulness made us happy. We had two Japanese-style Rooms next to each other. They were typical Japanese-style Rooms and you could feel their age, but they were very clean and well maintained. The view from the Room window was spectacular. When we woke up early, we could also see the sunrise and start the day feeling refreshed. Dinner was served at table seating in a large banquet hall. It was luxurious with local ingredients, and we were completely full. The staff member serving us chatted with us about various things, which was enjoyable. For the sea bream rice cooked in a pot that we couldn’t finish, they kindly made it into rice balls so we could have it as a late-night snack. It was very delicious even when cold. We caused extra work for them, but we were truly grateful. Breakfast was buffet-style, with a wide variety of dishes and very satisfying. The large public bath also had an amazing view. The washing area was spacious and there was no waiting at all. It was thoroughly cleaned as well, which pleased us. In the early morning bath time, surprisingly many guests were already up early too, and it felt open and relaxing—a wonderful bath. I don’t think the building itself is new, but because everything was kept so clean it was very comfortable and pleasant to stay here. Overall, it was a very satisfying stay. There were many smiles among the staff and they greeted us properly—it’s a Hotel where you can really feel how good their hospitality is.

Thank you very much for taking care of us during our stay. We loved the atmosphere of the Ryokan and the feel of the Room—it was exactly to our taste and wonderful. The meals also featured seasonal ingredients, and we were very satisfied. All of the staff were very courteous, and since it was our child’s birthday, they even sang for us, which made them very happy.

The Room, Onsen, and service were all excellent, and we had a very comfortable stay. Just one thing: the welcome drink was served on the rooftop terrace, which was a wonderful service. However, it was simply too hot during summer, so we would be even happier if it could also be offered in an indoor space.

I stayed for two nights and had a very comfortable stay. I had breakfast on the second morning, and I was glad to be able to enjoy Hokkaido specialties such as hokke (Atka mackerel) and ramen. It’s close to the station, has a large public bath, and is reasonably priced, so I would like to stay here again if I have the opportunity.

It was my first stay in a while, and it remains a wonderful Hotel. The approach leading straight from the public road to the main entrance is elegant and picturesque. Since it opened in 1935, the Facilities are not the latest, but that is exactly what gives it a unique charm. The staff’s service was also impeccable. For dinner, we enjoyed classic French cuisine rather than today’s modern fusion style—it was delicious. As is true of Unzen’s tourist areas in general, this historic destination is rich in nature, and I imagine maintaining both the Facilities and the gardens must be challenging for those in tourism. I’m sure there are many difficulties, but I truly hope you will continue to preserve this beautiful Hotel.

The property and the Room were very clean, and it was quiet at night with little noise from the hallway or neighboring Rooms, so I was able to rest well. However, since it faces a major road, the loud exhaust noise from groups of modified cars echoed for a while, which was disappointing. Around 4:00 PM on a weekday, no one was in the large public bath, so I could enjoy it in luxury. I also appreciated the free ice cream after bathing. Breakfast was delicious as well. Whenever I passed the cleaning staff in the hallway, they greeted me pleasantly and left a very good impression.

We were able to relax in a Room with a great view. Dinner was served in the Room, so we didn’t have to move and could take our time. The parking lot felt a bit far away. It seems there are many foreign staff members these days, and they provided courteous service. We would like to stay again.

I had long admired the Kamikochi Imperial Hotel. I had visited Kamikochi several times for hiking, and each time I hoped to stay there someday. This time, the timing worked out and I was finally able to visit. For our family it felt like a special treat, but we were truly impressed—not only by the wonderful location and beautiful building, but also by how delicious the food was. Above all, we were moved by the outstanding hospitality: every staff member spoke to us warmly yet politely, even the housekeeping team greeted us with a smile, and they treated our preschool-aged child with such kindness and care. I’m not sure when we’ll be able to return, but we definitely want to come back again. Thank you very much!

I stayed at Yufuin Sansuikan, and everything—from the Onsen and meals to the all-inclusive service—was absolutely satisfying! The Onsen water was silky and gentle, kind to the skin, and incredibly relaxing. Dinner was buffet-style, so our international guests could freely choose whatever they liked and enjoy it. Every dish was delicious, with so many tempting options that I ended up eating too much. The Oita Wagyu steak in particular was outstanding. Another highlight was the all-inclusive service, which allowed us to enjoy complimentary drinks—including alcohol—from check-in through dinner. Above all, thanks to the warm hospitality of the president and the proprietress, we were able to spend a truly enjoyable and memorable time. Thank you for a wonderful stay. I would love to visit again.

We stayed in a Junior Suite for two people for one night. The Room was very spacious, yet comfortably sized. We didn’t use them this time, but the Room also had a bathtub and shower, which seemed convenient if you prefer to bathe in your Room. There was no explanation about using the slippers and loungewear, so we weren’t sure whether they were only for use inside the Room or also allowed throughout the Hotel. Not only the Room but the entire Hotel felt very clean, making our stay pleasant. The large public bath was reasonably spacious and at a comfortable temperature. The outdoor bath had a gap beneath the fence, allowing us to enjoy the view. We could also enjoy the scenery from the relaxation area and unwind comfortably. Dinner was served as a kaiseki course featuring local ingredients, and everything tasted excellent. Breakfast was a buffet and was just as enjoyable. The location was also convenient, close to both the station and bus terminal.

Since there were three adults, we really appreciated having a triple room option. The large public bath was clean and relaxing even late at night, and the complimentary treats like ice pops after bathing were a nice touch. Breakfast was luxurious and delicious: in addition to the buffet, you could choose a main dish, and even after three nights we never got tired of it (lol). We also had an incident where our child left an iPhone in a taxi, but the staff supported us without showing any annoyance. When the iPhone was found, they were genuinely happy with us, which meant a lot. It was a Hotel we were completely satisfied with as a base for sightseeing in Kyoto. Thank you very much.

Check-in starts at 2:00 PM, but we were able to use the dog run even if we arrived earlier, which made both us and our dog very happy! The all-inclusive plan was truly luxurious, with a wide variety of drinks and even light snacks—absolutely fantastic. They also had treats and cake for dogs! The Room was spacious and comfortable. Dinner was a gorgeous course meal, and the freshly baked bread in particular was delicious—we were so happy we could get refills. The next morning, our dog jumped out of the cart and couldn’t walk, so we consulted a male staff member at reception. He called several nearby animal hospitals for us, which helped us so much. They also changed our breakfast to takeout—thank you very much for your support. It’s a wonderful Hotel and we were completely satisfied!! This is an amazing Hotel that I want to recommend to everyone. Thank you so much. We will definitely come again! We are truly grateful to the staff.

This Hotel has the atmosphere of a small auberge. Once again, I was comforted by the warm hospitality of the staff. Many of them spoke to us in a friendly way, and we naturally ended up chatting, which made for a very pleasant stay. The private bath was easy to use, and we were able to relax and fully enjoy Ikaho’s Onsen. For dinner, we chose the premium course. It was French cuisine that you can enjoy without formality, yet you could really feel the care taken with the ingredients—every dish was delicious. The foie gras and Joshu beef were especially memorable. With this level of service, dining, and Onsen, I felt the Accommodation Fee was not just reasonable but exceptionally good value. It’s easy to see why so many guests return—this is truly a wonderful Accommodation. Also recently, a community bus stop called “Chirorin-zaka” has been added right in front of the Accommodation, and Suica can be used as well. The buses don’t run very frequently, but it’s extremely convenient when heading to the stone steps area or toward the bus terminal, which made our stay even more enjoyable. Since the weather was nice this time, we took a Hiace-style community bus from here and went as far as the Ikaho Ropeway. The view from the summit was fantastic—highly recommended. This Accommodation offers all three: warm hospitality, delicious food, and high-quality Onsen. When I visit Ikaho again, I would definitely love to return.

It was a new, clean Hotel. Breakfast was also good, with the tables well arranged! The staff at check-in—both men and women—were unpleasant! There were plenty of power outlets, which was helpful! I couldn’t connect to the free Wi‑Fi no matter what!

I chose the Onuma Prince Hotel for my friend visiting from afar. They were delighted, saying they could relax, fully enjoy the Onsen, and sleep well—it was wonderful. I’m grateful for the staff’s warm smiles and kind service.