전국 × 고객 서비스 평가가 높은 호텔·료칸 - 60페이지

This was my first time staying here. It’s very close to the station, so the location is excellent. The bathtub was spacious, and I was able to relax and enjoy my stay. Thank you very much. I would definitely like to stay again if I have the opportunity.

Although we had to stay unexpectedly due to the rain, we were able to spend our time comfortably. Having a microwave in the Room was very helpful. There was also a charger in the Room, and we were satisfied with the complimentary breakfast, as all of the staff were very pleasant. There was also a coffee machine—everything was well provided for.

I stayed here for an event in Mitaka, the neighboring station. It was very convenient being close to the station, and both the property and my Room were very clean—I was extremely satisfied. The selection of amenities was more than sufficient, and I was happy to find a wide variety of bath salts. I also appreciated the complimentary coffee service, especially that I could put a lid on it and take it back to my Room. The front desk staff were all very pleasant and greeted me with smiles, which made me feel at ease during my stay. If I have another chance to visit this area, I would definitely choose this place again. This is a Hotel I can recommend to friends as well. Thank you very much.

We stayed the day before our daughter’s honeymoon. After letting you know in advance that it was a surprise, it seems she was welcomed with an adorable bath towel arrangement. Thank you for your thoughtful hospitality. In fact, 31 years ago we also stayed here before our own honeymoon. You were extremely kind then as well, and your consistently warm service reminded us why this is truly Hotel Nikko. Your car storage during the trip and the limousine bus service are also very helpful. Whenever we depart from Narita, we will definitely choose to stay here. Thank you very much for everything.

Conveniently located near the station. The Room amenities were easy to use, and I had a comfortable stay. Breakfast was also delicious. I was especially impressed by the sea bream chazuke.

The Room is new, spacious, and clean. I had a very comfortable stay. The welcome drink included beer, which was delicious. I would like to stay here again next time.

After sightseeing in Arashiyama, we got off at Torokko Kameoka Station (from Torokko Saga-Arashiyama Station). Then we transferred from nearby JR Mabori Station to JR Kameoka Station, and the Hotel was right in front of the station. The area around the station was clean and nice, with a new soccer stadium and a Starbucks. The free hot stone spa for women was excellent. It was open late at night, so I could take my time, and my skin felt so soft afterward. It seems the men’s bath also has an open-air bath and a mist sauna. The morning rice balls also felt homemade and were great. It’s not in central Kyoto’s main sightseeing area, but there’s lots of greenery and it feels relaxing. I can see why it has such high ratings.

The Room, meals, and baths were all excellent. Every dish was delicious and beautifully presented. Both the Room and the large public bath were kept very clean, which was wonderful. Due to our schedule, we checked in after 6:00 PM, so we could only enjoy the Onsen twice—at night and in the morning—which was a bit disappointing. If we have the chance to visit again, we would like to take our time and relax.

The Hotel was clean, and we enjoyed delicious meals. However, it was exactly sunset time, and it was disappointing that the curtains were closed so we couldn’t see it. The Onsen had a wonderfully silky texture that left our skin smooth! We used it three times. One thing that concerned me: when we arrived, a staff member came to take our luggage. While we waited with our dog in a stroller, we were told to wait outside until check-in at the front desk was completed. Waiting outside in the summer heat didn’t feel appropriate. If possible, I would have liked to wait inside—even in a corner of the lobby—while only one representative went in to complete the check-in. I heard that around autumn there will be a new Accommodation where guests can stay with their dogs, and I’m looking forward to it! I would also be very happy if there were a dog run.

The large public bath is available from 5:30 a.m. to midnight, so I was able to enjoy the Onsen many times at different hours. Both dinner and breakfast were nourishing and truly delicious. Ryokan meals can sometimes be heavily seasoned, but here nothing was surprisingly salty, and I enjoyed everything. In the guest lounge, there were treats like dadacha-mame ice cream and Onsen manju, plus DIY Onsen eggs—these little services were a lot of fun. I also appreciated that soft drinks were unlimited. The garden is lovely, and there are also amenities like spa treatments, table tennis, and a large shogi board, so there’s plenty to enjoy inside as well. I had a luxurious time soaking in the Onsen, enjoying great food, and relaxing at the Accommodation. I would definitely love to visit again.

The staff’s assistance in parking our car when we arrived was excellent. Also, the entire property was warm and comfortable, with no cold areas anywhere. The meals offered a wide variety of freshly prepared dishes with great seasoning, and we were very satisfied. When we left, two people—one of whom seemed to be the proprietress—saw us off with bows until our car was out of sight.\nIt was a wonderful ryokan. We would definitely like to stay again.

Everything was excellent. It had been a while since I last enjoyed in-Room dining at a government-registered international tourist Ryokan, and the staff’s service and cheerful hospitality were outstanding. They faithfully preserve Japan’s fine traditions while continuing to refine them, which was truly impressive. The large public bath was spacious, with an ocean view that felt very relaxing. The meals were also delicious (blackthroat seaperch). Crab season had just opened as well, and although I wanted to try it, I decided to save it for next time after considering my budget. The front desk staff were efficient; the support you need is attentive, and anything that should be quick is handled quickly. From the station, buses run reliably for a regional city—take the bus and get off at “Tourist Center-mae,” then it’s just a few minutes on foot—so if you check the timetable in advance, access from Yonago Station is smooth.

It was a truly wonderful stay. The meals were delicious, and the freshly cooked rice was especially outstanding. The tea shabu-shabu was also excellent. The Room had a great atmosphere, and the premium lounge was lovely as well, so we were able to relax and unwind. This is an Accommodation I would love to return to again and again.

The Facility is clean, and having an Onsen is a nice touch—it helps you relax and recover from fatigue. The Room is also clean, and I was able to get plenty of sleep. The front desk staff member was from Nepal, but their Japanese was excellent and communication was smooth. Their smile was wonderful as well. Thank you very much.

I stayed on the 14th floor. This is my regular Accommodation when I’m in Osaka. This time, I was reminded again how helpful it is to have a mirror in the Room that I can use for makeup. I’ve stayed at other Daiwa Roynet Hotels as well, but they didn’t have a mirror, so I could only do my makeup in the bathroom. It’s a small thing, but it matters to me. I’ll be back again.

I traveled solo as a woman and enjoyed both the Gold Bath and the Silver Bath. The hospitality was outstanding. Everyone greeted me warmly, and the younger staff and international staff were kind and welcoming with friendly smiles. Dinner was delicious—the seafood, mountain specialties, and sake were all excellent. I’d be happy if you could sell the pre-meal vinegar in the shop as well; I really liked it. Since I usually skip breakfast, I appreciated having a dinner-only Plan. I may visit again on another solo trip, and I also recommend it for family travel.

The building is beautifully maintained, and I was truly moved by its smart design that still feels warm with natural wood. The food was excellent, and we really enjoyed having plenty of both fish and meat. The Hotel staff were always smiling, and it was a pleasure communicating with them. I came for lunch five years ago and had been dreaming of staying here ever since—my wish finally came true. Thank you so much; I’d love to come back again!

I believe this may be the only city Hotel in Aomori City. The service is professional, the rooms are not new but clean, and I think it is a good Hotel. I would like to stay here again when I visit Aomori.

The room had been renovated and was much cleaner than before. The bathtub was spotless, and I had a very comfortable stay. I would definitely like to stay again next time (depending on the price).

With beautiful views, a comfortable Room, excellent meals and hot baths, and above all the pleasant hospitality of the staff, we felt completely relaxed and refreshed. During Silver Week, we finally fulfilled our long-awaited Tohoku trip: Yamagata (Akayu) → Miyagi (Matsushima) → Iwate (Tono) → Aomori (Towada/Oirase/Hakkoda) → Shirakami-Sanchi. We spent every moment trekking right up until the morning of our arrival day, fully enjoying the mountain air—and then it was “the sea.” It was a wonderful way to end an enriching journey! We also heard you have a sister Accommodation in Iwate; we’d love to visit there as well, and would like to plan another trip along with returning to your Accommodation. One note from my husband: It would be perfect if there were also a beer server in the lounge! We hope to stay with you again.