ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 44หน้า

Ever since I happened to stay here on a trip to Wakayama, I’ve been coming back regularly. This is already my third stay. I get the sense it used to be a love hotel, but in any case, it’s extremely clean and comfortable. For this level of quality, the value for money is outstanding. Highlights: The Room is very spacious and spotless. The toilet and bathroom are separate, and the bath is large enough to soak properly in the tub. The bed is double-sized and roomy. Amenities are well stocked. I still haven’t found any downsides lol. I’ll definitely stay here again when I’m back in Wakayama.

It had been two years, but this stay was excellent again. Being close to the station and a convenience store was very helpful. Thanks to that, I had a comfortable stay. Thank you very much.

We stayed here for our 30th wedding anniversary trip. The meals were simply outstanding. Not only the food but also the tableware was beautiful, and my wife—who loves dishes—was so inspired that she bought lots of Kutani ware during our sightseeing in Kanazawa the next day. It was my wife’s first time in Kanazawa, and she seems to have fallen in love with the city. With only four Rooms, it was quiet, and the bath was excellent as well. We truly enjoyed a relaxing adults-only getaway. We would love to return again, not just for anniversaries.

It has been a while since the head chef moved, but we visited Daichu this time because we thought we could enjoy the chef’s cuisine there. We also wanted to try sea urchin in this season. Until last year, we went to the annex for it, but we assumed it would be the same and chose Daichu instead. (We had visited several times before for the private day-use baths.) We were able to spend a truly enjoyable time, meeting familiar staff as well as new faces. It really felt like coming back again. There is no bath in the Room, but you can use any of the three private baths whenever you like, and we enjoyed delicious sea urchin, great drinks, and obanzai as well—completely satisfied. We were also finally able to see the head chef again. He looked well, which put us at ease as we headed home. We would love to visit again in a different season.

Just as shown in the photos on IKYU, the Accommodation is surrounded by nature, and the location overlooking the Kofu Basin is truly spectacular. The Room is compact, but its tent-like design makes it fun. The bath isn’t an Onsen, but the night view from the open-air bath was stunning and more than satisfying. Before dinner, we relaxed by swaying in a hammock on the terrace and taking our time by the campfire. Dining while watching the scenery gradually shift from dusk to a sparkling night view felt wonderfully luxurious, and the food was delicious. From the Room facilities and amenities to even small details like tableware and cutlery, everything showed careful attention, and overall it felt very tasteful. In the morning I woke up before dawn and spent time watching the Kofu Basin slowly brighten while looking out at Mt. Fuji. Having coffee by the campfire was a truly memorable experience—one I’m sure I’ll remember for a long time. I highly recommend this Accommodation, though breakfast is self-prepared, so that point may come down to personal preference.

This is our third stay at this Accommodation since the beginning of the year. We are truly grateful that you welcomed us with our dog and provided such a clean Room. The meals were a full sea bream course, and we were completely satisfied with the local Naruto ingredients. As a bonus, even though our dog is very picky about food, he happily enjoys it when we share some slices of the sea bream shabu-shabu with him. With inflation driving up costs for ingredients as well as electricity and fuel, we hope you will continue operating while taking appropriate measures such as adjusting prices. Personally, I feel the current rates are almost too good to be true. It’s a wonderful Accommodation, and we will definitely stay again.

We were truly satisfied with both the meals and the Room! We stayed in a Room with an open-air bath, and the Onsen was incredibly relaxing. It was wonderful to be able to soak anytime without worrying about the time! The staff member who served our meals was very kind, and even in the morning, he shared helpful information before we headed out. He also saw us off until the very end, and we are sincerely grateful. It made for a truly wonderful trip. This is our No. 1 Accommodation we want to stay at again.

We stayed with our baby, and it was such a wonderful Accommodation that we’d love to visit again even as adults only. The chic, calming interior was beautiful, and you could feel the attention to detail in every piece of furniture, appliance, and decor. The Room had adorable children’s chairs and slippers, a yoga mat, DVD rentals, a star chart, and more. The space itself was so comfortable that simply spending time at the Accommodation felt truly restorative. At the front desk there was a complimentary drink service including alcohol such as beer and sake, as well as delicious decaf coffee that pregnant guests and breastfeeding moms can enjoy. On top of that, all drinks and snacks in the in-Room refrigerator were also free—such a thoughtful touch that made us feel genuinely cared for. The private open-air bath attached to the Room was a solid rock-built bath with an impressive presence; soaking slowly while surrounded by nature was incredibly relaxing. Most memorable of all was the view from the Room: refreshing mountains stretching out before us, with Sagami Bay visible beyond. Just staying in the Room while gazing out the window felt luxurious—we lost track of time and truly unwound. Each dish showed great care and craftsmanship; everything was delicious and we were completely satisfied. Although we stayed with a child, thanks to the warm hospitality of all the staff we were able to spend our time very comfortably.

From arrival to check-out, we received truly outstanding service. We had a lot of luggage for our child, and all the staff kindly carried everything carefully to our Room—we are very grateful. Thank you as well for preparing delicious Orion; it made us very happy. The Room was easy to use, and we loved the cute cups. We would love to stay again next time! Thank you very much!

The three of us stayed here to celebrate a special occasion. The Hotel has a very calm atmosphere, and the thoughtful care shown by all the staff in every area felt natural and truly heartwarming. We have stayed at many Hotels before, but we are genuinely glad we chose this Hotel.

The Room was clean. You can check the coin laundry availability on the TV, so after walking around on a hot day, it was great to be able to do laundry right away and stay comfortable. Breakfast at Gusto was also easy to enjoy without any fuss. We stayed for 2 nights and 3 days for our child’s open campus visit, and it was conveniently located close to everywhere we needed to go.

I’ve been coming here since I lived about 30 minutes away by train. Even after moving to a place about two hours away, I still visit from time to time specifically to stay at this Hotel and explore Takasaki. From the moment you step into the entrance with flowing water, you’re drawn into an extraordinary world. More than anything, I love the atmosphere of the large public bath. If you bathe before sunset, sunlight pours in and it’s bright and truly wonderful. Soaking in the open-air bath while listening to Shinkansen announcements as background music is pure bliss—I can forget everything. Both the guest rooms and the entire property are clean and comfortable. Since I’ve stayed many times, every visit feels like “I’m back.” The breakfast venue is very open and airy, and just as comfortable. The honey butter was so delicious that next time I plan to enjoy it generously again. Thank you always, and I look forward to staying with you again!

The other day, my family and I stayed at Suma Sea World Hotel. My elderly mother said she wanted to visit the newly renovated Suma aquarium but couldn’t walk anymore, so I made a Reservation at the Hotel to celebrate her birthday while she’s still feeling well. Since I requested a wheelchair when making the online Reservation, everything went very smoothly. The front desk staff and restaurant team were all kind and sincere, which made our stay truly comfortable. The restaurant meals were buffet-style, and every dish was delicious and beautifully presented. The view from our Room balcony was wonderful, and just watching the dolphins swimming in the pool was so relaxing. I had reserved a birthday cake via Room service in advance, but forgot to request a message card—thank you for leaving such a lovely card in our Room anyway. The cake with the large orca message cookie was also delicious. My mother was very happy as well. If we have another chance, we would like to make a Reservation again.

What I especially appreciated was that face towels were provided in the changing area. One face towel isn’t enough after washing my hair, so it was very helpful. The breakfast was also delicious. The vegetable miso soup with lots of ingredients was particularly tasty. There were so many menu options that I couldn’t finish everything. All of the staff provided pleasant, welcoming service.

This was our second stay at Wanwan Paradise, following our visit to Toba. It is quite deep in the mountains, and there were no signs until we got close, so we were worried we were heading the right way. Surrounded by nature, we could enjoy a relaxing walk, and there is also a dog run right in front of the Hotel. Perhaps because there weren’t many guests, it felt like we had it all to ourselves while we were using it. The front desk staff told us we might be able to see fireflies, and when we walked along the dark road at night, we were able to see them for the first time in a long while. The Room was spacious, and we could relax in the Onsen as well. Dinner was at 7:00 PM, so since we arrived early, it felt like a long wait. Service seemed a little slow, but everything was delicious. We would like to stay again.

Every time I visited Niigata, I would come to the Bakauke Observatory and hope that one day I could stay at this Hotel—my wish finally came true. At the Bakauke Observatory, you can’t take your time enjoying the view for long, but from the Hotel room you can admire it whenever you like, and it’s also great to be able to head to the observatory whenever you feel like it. Being able to enjoy different scenery from daytime through morning depending on the time of day is a special perk unique to this Hotel. The room was spacious, clean, and comfortable—just what you’d expect from a luxury Hotel. Breakfast was excellent across the board, and in particular, the chef’s omelet was better than any I’ve had at other Hotels. I’d love to stay again.

It was a wonderful stay. From the pleasant feel of the hallway carpet, to the spacious Room, everything was great. Above all, the cleanliness was outstanding—just what you would expect from the Imperial Hotel Group. If I had one request (which may be asking too much), the duvet felt a bit too thick for the season. It can be hard to get that balance right. I plan to stay around Akasaka again next year, so I will definitely return.

I have stayed here many times. The Room is clean, with a separate bath and toilet, and high-quality amenities such as face masks and bath salts are fully provided. The slippers are also of good quality. There is also a compact massage device in the Room, which is excellent.

We chose a recently renovated Room, and it was very clean with a wonderful view—excellent overall. It was a three-generation stay, and having two sinks in the Room made it very convenient. One small issue was that the in-room meal took quite a long time—about two hours. Our child got a bit fussy, so we hoped it could be served in a shorter time. Overall, it was a very good Accommodation and ideal for our first trip with a baby.

Although we traveled during extreme heat, the moment we stepped into the Hotel amid the bustle of Arashiyama, it felt like a different world, welcomed by a white garden. We arrived early, but they kindly showed us to our Room since it was already prepared, which made us very happy. The Room was stylish and comfortable. The view from the balcony and the sound of water were soothing, and we had a wonderful time. For dinner, we enjoyed tapas and pasta while watching Togetsukyo Bridge at dusk—beautifully presented and delicious. It’s a Hotel I’d love to visit again in another season. This trip also celebrated my daughter, and thank you for preparing flowers in our Room for her. It became a memorable trip.