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Located in central Ishigaki City, but the access is a bit inconvenient. You can walk to the downtown area, but you have to go through a very dark, deserted road, which may feel unsafe for women. The room was clean, and although it has a unit bath, the sink is separate on the room side, making it convenient and giving a more spacious feel. It seems they offer alcoholic options as welcome drinks, which is a nice touch. I arrived too late to use it, though. Breakfast is buffet-style. I didn’t expect much, but there was a wide variety of Okinawan and Ishigaki dishes—one of the most satisfying breakfasts among the hotels I’ve stayed at in Ishigaki.

After pre-checking in in the early afternoon and leaving my luggage, I found that by the time of the regular check-in in the evening, my luggage had already been placed in my Room, which made everything very easy. This is standard service at a city Hotel, so I assume it’s fair to consider Grand Intelligent Hotel a city Hotel as well. Having the toilet and bathroom separated is also a great layout for a twin Room. It’s very close to Hiroshima Station, and now that you can use the 2nd-floor passageway at AER AER, it’s also possible to access the Hotel without going underground. As anyone familiar with Hiroshima Station will know, both the Shinkansen and conventional lines mainly use ticket gates on the 2nd floor (there is also an IC-only gate underground), so being able to go from the 2nd floor all the way to Kawabata without going underground is very convenient. I’d like to stay here again next year.

I stayed here as a base for sightseeing in Matsuyama. It offers great access to the airport, Matsuyama Castle, Dogo Onsen, and the downtown area. Breakfast had a wide variety of dishes—just as expected—and I was very satisfied. Above all, the staff’s respectful sense of distance and thoughtful attention made my stay especially comfortable. Thank you very much.

There is a fully equipped grooming room, and the high-quality shampoo and conditioner were excellent—we were very satisfied. The view was disappointing due to dense fog and rain, but we had a great time playing in the covered dog run. We also received plenty of treats and food for our dogs, so we will definitely be back.

A bit pricey, but the furniture and beds are high quality, and the place feels clean and upscale. The tableware and kitchen tools were also stylish and easy to use. What felt most comfortable was the spacious entryway area with a large pet toilet—thoughtfully set up so our dog was less likely to have accidents, which let us relax without worry. The sauna is also well designed with a great flow from the bath, making it very comfortable. We’d love to stay again!

Close to the stone steps, we were able to leave our luggage before check-in and enjoy exploring the area. The bath water temperature was just right, so we could relax and soak for a long time. Of course, the hot spring quality was excellent. The changing Room was also very clean and comfortable. The meals were filling, and we were very satisfied. I forgot to mention this to the staff when checking out, but the TV remote in the Room didn’t work—possibly due to dead batteries—so we operated it using the buttons on the TV itself.

All staff—front desk, dining, and housekeeping—were pleasant, and the hospitality felt exceptional. The building has been renovated, and the Room was spacious and clean. Breakfast offered a good variety of side dishes and was delicious. The dining area was also clean. A very comfortable Accommodation. As this is in Nagano Prefecture, an Accommodation Tax of 200 yen must be prepared separately.

Luxury is woven into every corner of this hotel. It is the ultimate retreat where you can feel indulgence with all five senses. From fluffy towels you can truly feel against your skin and wonderfully comfortable bedding, to rooms filled with every comfort, everything here is designed for relaxation. There are also three private reservable natural hot-spring baths—perfect for unwinding at your own pace, warming both body and soul without worrying about anyone else. The cuisine is equally exceptional: beautifully presented, seasonal dishes made with a strong commitment to local ingredients. The in-room minibar also features carefully selected drinks, and the all-inclusive bar counter offers an impressive lineup of fine spirits. And the best background music of all is nature itself—the sounds of insects and birds as you do nothing in particular and simply relax. For those used to city life surrounded by man-made structures, the sweeping rural scenery and the gentle fragrance of seasonal flowers feel like a feast for the heart. This is how “luxury” quietly spreads through every part of you. Above all, the greatest luxury is meeting the wonderful staff. From welcome to farewell, their flawless yet heartfelt hospitality soothes you in every moment—it’s true healing. We always look forward to our conversations with everyone here. Before each stay, it has become our tradition to visit Niutsuhime Shrine—a UNESCO World Heritage Site about five minutes away by car. This time, we joined a talk held from 5:00 PM in the lobby lounge about Niutsuhime Shrine. The storyteller shared fascinating behind-the-scenes stories that only someone closely connected to the shrine could tell; before we knew it, around 30 minutes had flown by. The next day after checkout, we visited Niutsuhime Shrine again and also explored nearby historic spots we learned about during the talk. It allowed us to worship from a completely new perspective—and we discovered power spots we never would have found on our own. The traditional house café near the shrine that was recommended to us was also wonderful, making this trip even more meaningful than ever! We heard these talks will continue on an irregular basis—if one happens during your stay, we highly recommend joining. We also heard that on some days there is a guided visit starting at 7:00 AM (meeting at the lobby lounge) for worship at Niutsuhime Shrine. No matter how many seasons pass or how much time goes by, this is a place we want to return to again and again. It’s truly a blissful hotel—so full of happiness that it feels impossible to find anywhere else!

I stayed here on a business trip. It wasn’t as small as I expected, and there was enough space to move around comfortably. The property isn’t new, but it was well cleaned. Above all, I appreciated the large desk and the effective air conditioning. The front desk staff were pleasant, and I had no issues with overall convenience during my stay. However, the complimentary drip coffee didn’t taste good, which was disappointing—but since it’s a free service, it can’t really be helped.

We enjoyed a crab kaiseki meal, and every dish was carefully prepared and truly delicious, allowing us to fully savor the winter flavors of the San’in region. The Room was equipped with a massage chair, so after warming up in the Onsen we could relax and loosen up at our own pace, making our stay very comfortable. It felt as though the fatigue from our trip simply melted away, and we appreciated the thoughtful attention to detail. When we arrived by car, three staff members welcomed us, and their warm greeting immediately brought a smile to our faces. Throughout our stay, every staff member was courteous and pleasant, which made us feel at ease. We felt that the excellent hospitality further enhances this Accommodation’s appeal. It was a highly satisfying stay where both body and mind could truly rest. We would love to visit again.

Welcome drinks included coffee, soft drinks, and delicious onion soup. In the evening, wine and snacks were also available. The meals were served buffet-style and were satisfying. It would have been nice to have condiments on the table. The room and bath were well-cleaned, making for a comfortable stay. This is one of the accommodations I would like to revisit.

I ordered a tuna rice bowl for dinner. It was piled high with huge slices of tuna—more than I could finish. The tuna slices at the Hotel I stayed at the next day looked disappointing in comparison. The Room is like a typical Business Hotel. Breakfast was also substantial. The staff worked efficiently, so I could eat in a relaxed atmosphere. They also had Earl Grey tea.

From arrival to departure, the staff provided attentive and thoughtful service throughout. My plans before check-in took longer than expected and I arrived late for my spa appointment, but they kindly adjusted the schedule for me. The spa was wonderfully relaxing, and I was able to unwind. Dinner in the room was a delight for both the eyes and the palate, making full use of seasonal flavors and local ingredients. The bath I had been looking forward to met my expectations, and the open-air bath in the room felt refreshing; I also enjoyed it at a leisurely pace in the morning. They were truly supportive with everything, including arranging a taxi and advising on our next sightseeing plans. I would love to visit again when I have the chance.

The location was great and very convenient. The Hotel has a retro atmosphere. Everything was well cleaned, and we had a comfortable stay. Having a washing machine and dryer was very helpful! The front desk staff were all kind—nothing to complain about. This is a Hotel we’d love to stay at again if we have the chance. Thank you for your hospitality.

I gave my elderly mother, who can go anywhere on her own, a solo trip as a gift. When she returned home, she was truly delighted and spoke very highly of the wonderful service provided by the Ryokan staff. The meals were also delicious, and above all, it seems she was able to relax completely. Thank you very much. I plan to give her another trip as a gift once more within this year, and I would appreciate your kind support when that time comes.

My first time back in Kinosaki Onsen in decades. I wasn’t sure which Accommodation to choose, but “Away from the hustle and bustle” was the deciding factor. Just as the Reviews said, the food was unquestionably delicious, and the tableware and presentation were wonderful. What impressed me most was the attendant who looked after us for both days without change. She always greeted us with a smile, our conversations flowed easily, and she made us feel at home. She also answered our questions about the onsen town accurately, so we could enjoy visiting the public baths with peace of mind. Because we had to leave early for our own reasons, they prepared breakfast outside regular hours, and even drove us to the bus stop in front of Kinosaki Onsen Station. With everyone’s help at this Ryokan, we were able to start our journey home safely. I can’t thank them enough—thank you very much. Her wonderful smile is my best memory from this trip. I would love to stay again.

I’ve stayed at various Super Hotels, and this one was the most affordable and the most satisfying for me. The front desk staff were kind, the hot spring was silky-smooth and relaxing, the welcome drinks were excellent, and breakfast was delicious! I definitely want to stay here again!

My late wife used to stay here often, so I stayed for one night this time while attending her memorial service. I stayed in Room 212. The air conditioning cooled well, but the operating noise was loud. Also, the remote control for the room lights did not work, and there were some lights that would not turn on even when using the switch. I recommend that these be inspected and repaired.

The relaxing Facility, the charming Room, the wonderful cuisine, and the silky Onsen I could stay in forever—everything was exceptional. The staff’s warm smiles and attentive hospitality made it even better. This is the first Accommodation where I truly didn’t want to leave because it felt so comfortable. I would love to visit again. Thank you very much.

The modern Japanese-Western style room was very comfortable, and we appreciated the thoughtful attention to detail for small children, such as pushing the beds together and limiting the height of the cushions. The meals were excellent, and the dessert pudding was especially delicious—I wanted to buy some to take home as a souvenir. Kinosaki in the rain also had a charming atmosphere, and we were very satisfied.