ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 41หน้า

It was a wonderful Hotel! We made a Reservation for two Rooms. Throughout our stay, we truly felt the hospitality—our Rooms were arranged close to each other, and the luggage we had sent ahead was placed in our Room in advance. The restaurant dinner we booked through the lounge was delicious and an excellent value, and the morning buffet was great as well—the sakura shrimp was especially tasty. It’s not an easy place for us to visit since we live far away, but we would love to stay again.

This was our first stay. My wife, who is very particular about everything, said, “This Room is comfortable, so we’ll be fine,” and even wanted to cancel the other Hotels we had planned. We were wondering what to do for a four-week Hotel stay during our home renovation, so we consulted the front desk. Despite being busy, they kindly helped us, and as a result we changed our plans and stayed long-term. The breakfast selection was extensive, and my wife—who rarely eats out due to food allergies and usually has to cook for herself—enjoyed it every morning without getting tired of it. The lounge, the Onsen, and the parking were all excellent as well, and every staff member was very courteous. When we mentioned a concern about cleaning, they responded immediately. We are truly grateful that our long stay went smoothly. Thank you very much for taking such great care of us.

We chose the assigned Room, and it was spacious and very comfortable. The staff were extremely courteous, offering us drinks and even taking photos for us after checkout, which made us feel truly welcomed. As part of the Accommodation was under renovation, they apologized for any inconvenience and even gave us some sweets. We would definitely like to stay again.

We booked Hana no Sato with the Anniversary Plan for my boyfriend’s birthday trip. After we arrived, we were taking a photo of the Accommodation sign at the entrance when a staff member warmly greeted us and offered to take our picture. From there, everything—from check-in to being shown to our Room—was handled with such care and courtesy. We were already saying to each other how amazing the service was! The Room was fantastic, with a bed larger than a double and an incredible open-air bath. Dinner was the Nagi Wagyu kaiseki course, with steak, shabu-shabu, and many other dishes—so much food that we could barely finish it, and we were completely satisfied. During dinner, they placed a cake in our refrigerator for us, and the surprise was a huge success! (I requested it by email in advance; their reply was quick and very helpful.) At check-out as well, they kindly saw us off all the way to the exit. This was truly the best service we’ve ever experienced at any Accommodation—I honestly didn’t want to leave. The international staff also spoke excellent Japanese and were wonderful. We will definitely stay again! Thank you so much!!!

I stayed here to celebrate a friend’s birthday. It was stylish and spotless, and all the staff were very friendly, so I felt comfortable throughout my stay. The amenities were well stocked, so I could stay without bringing anything. Breakfast was delicious with a great variety. The only thing I wished for was tomato juice. I also enjoyed watching planes take off and land from the rooftop terrace. I think the sky and Mt. Fuji would be even clearer from autumn through winter. It’s close to the station, so it’s a great option for early morning flights or late arrivals as well. Having a convenience store right nearby was also very handy. This is a Hotel I’d love to stay at again. Thank you very much.

This was my first stay. I found this Hotel online at short notice, but the 12:00 checkout and child-friendly breakfast appealed to me. The room was very clean and offered excellent value for money. The staff were also very kind and helpful. I would like to stay again. Thank you very much.

After the rush of everyday life finally settled down, I decided to challenge myself with my first solo trip, hoping to relax somewhere I could hear the sounds of nature. Choosing this Accommodation was absolutely the right decision. The staff were attentive without being intrusive, and they took great care with my allergies. The Room was exactly what I had been hoping for the moment I stepped in—beautiful greenery through the window, yet a very modern design that made it easy to truly unwind. The bath temperature was also perfect for summer. I had wondered how dining alone would feel, but there was no need to worry at all—the meals were outstanding. I also requested acupuncture treatment, which was handled very carefully; my severe lower back pain eased so much that I could rest at night without any pain. Everything about this stay was wonderful, and I think solo travel may become a habit for me. I would love to visit in every season. Thank you very much.

The bath, the Room, and the meals—everything was wonderful, and I was able to spend a truly comfortable time. All of the staff were kind, and I was able to unwind from my everyday fatigue and feel refreshed with renewed energy. Every dish was excellent; I enjoyed it even from the presentation of the tableware, was moved by the flavors, and had a great time with delicious drinks. Thank you very much.

Both the room staff and the proprietress provide attentive hospitality in every respect at this Ryokan. The cuisine features fresh seafood from Toba Bay, and you can generously enjoy premium ingredients such as abalone and Ise lobster. The Onsen is also a skin-beautifying bath with a pH of 9.5. We would love to stay here again. Thank you very much for your hospitality.

Conveniently located in front of the station with a convenience store on the first floor, a comfortable Room, plenty of amenities, and courteous service—I was very satisfied. The much-talked-about breakfast exceeded my expectations. In addition to Morioka’s three famous noodle dishes, I could also enjoy pho. Everything was delicious. The staff seemed highly capable and managed the dining area smoothly. They also kindly stored my luggage after checkout, which was very helpful.

I hadn’t visited Arima Onsen for quite some time since the COVID-19 pandemic, but if I was going to return after so long, I wanted an exceptional place for both cuisine and Onsen—so I decided to splurge on this Accommodation. I had known the name Kinzan for years, but everything was far beyond my expectations, and my mother was absolutely delighted as well. This time we fully enjoyed the live conger eel kaiseki along with the Onsen, and if possible, we’d love to visit again during crab season.

It’s close to Kanazawa Station, and I was able to get there without getting wet even though it was raining. They also upgraded my Room to a larger one, and since it was a corner Room, it was quiet and I could relax. The only disappointment was that the Wi-Fi didn’t work at all—maybe it was just on the day I stayed. The staff were very pleasant and helpful, and it’s a Hotel I’d like to use again when I come back to Kanazawa.

This was my second stay, and even understated, it was outstanding. Last time I took a roundabout route and felt it was far from the station, but this time I came up from the underground level of the building that houses KITTE and reached the Hotel via an air-conditioned route—once outside, it was just a few minutes away. The staff are always very pleasant and kindly explain everything in detail. The Room size is more than sufficient—just right. It had a unit bath, but both the bathtub area and the toilet space were spacious enough. There are cups, glasses, and an electric kettle, and you can pick up as many coffee packs or tea bags as you like at the front desk. It seems there’s also a drink service at the breakfast venue, but I didn’t have time to use it, which was a shame. There’s also a convenience store nearby. One thing I personally love is how many places there are to put things. I like to keep my cosmetics and clothes laid out where I can easily see them during my stay, so having plenty of surfaces makes it truly comfortable. The desk, chair, and mirror are all exactly where you want them—very convenient for skincare and makeup. The Room layout—the design and placement of everything—is really thoughtful. I also appreciate having sturdy slippers instead of those flimsy disposable ones that annoy me. These might be pretty specific preferences, but this Hotel fits me perfectly in every way. I usually don’t bother writing a Review, but this is one Hotel that absolutely makes me want to leave one! I liked it so much that I ended up signing up for membership (lol).

After returning home, my son and I stayed for one night to take a short break. They kindly accommodated our requests, and every staff member we encountered was consistently warm, smiling, and attentive, making our stay truly comfortable. We stayed in a corner suite overlooking Nagasaki Port. The spacious Room was wonderful, and we could also enjoy the Nagasaki night view from the bathroom—an incredibly happy experience. As someone who stays at Hotels fairly often, I especially appreciated how every small detail had been thoughtfully considered—for example, towels were placed exactly where you’d want them near the toilet and sink—so there was nothing to worry about. It was great to feel such careful attention throughout. There were both dry and mist saunas, plus an outdoor cold plunge bath. The sauna and gym area also had coin lockers and showers; while compact, it was clearly a Facility designed with comfort in mind. The view from the infinity pool and the lounge were truly relaxing as well—we’re already saying that next time we’d love to book a Multiple Night Stay and take our time. Breakfast was excellent in volume, taste, and service—completely satisfying in every way. This time we bought various local specialties at the station to enjoy with the drinks in our Room, but next time we would definitely like to dine at the restaurant too.

This was a truly welcoming and pleasant Hotel. As I was traveling solo, I was shown to a quiet seat with a great view for dinner, and I was able to relax and enjoy the meal. They were considerate about ingredients I don’t like, and everything was delicious. The only regret was that the portions were a bit large for me, and I was almost full before the main course. Breakfast was exciting, and everything was delicious—absolutely wonderful! My Room was close to the guest lounge, so I enjoyed not only staying in my Room but also spending time in the stylish guest lounge. The sauna, jacuzzi, and bedroom were all very relaxing—I had a great stay!

This was my first stay here, and it was extremely satisfying. I stayed at Shangri-La the day before, but this exceeded my expectations (of course, I also like Shangri-La). Every staff member I met provided impeccable service, and it felt truly pleasant. They kindly accommodated a Room upgrade and late check-out as well, making it a genuinely fulfilling stay. The complimentary minibar was great, and personally I especially loved the bathroom. With the upgrade there was also laundry available, so I could do my washing—overall I was truly satisfied. Although I often stay at Shangri-La, Palace, or Ritz, I would like to recommend this place to friends as well. Sitting in the Room’s arflex chair, enjoying minibar drinks and snacks while reading—it was absolutely wonderful!! Thank you very much!!

I finally got to try the breakfast this time. Since it’s Nagoya, I expected bold seasoning, but the natural flavors of the ingredients really stood out, which was wonderful. There happened to be a guest who seemed unfamiliar with the breakfast service, and the staff supported them with great care as well. It reminded me again that this Hotel truly offers heartfelt service.

I’ve stayed at this Accommodation many times, and I’m always able to relax. The meals are delicious, and the female staff provide excellent service, making it a very comfortable and satisfying experience. I was also able to unwind in the Room’s bath and enjoy a slow, peaceful pace of time. Of course, I’ll be back again.

I stayed here for two days for an event at Yokohama Arena. Being located on the way from the station to the arena—and being able to return to my Room immediately after the show—was an irreplaceable advantage. I also really appreciated the check-in and check-out times, which allowed me to rest until the last minute. The front desk staff were pleasant and helpful, and the Room was comfortable. I wasn’t especially impressed by breakfast, but it was tasty. If I have a similar opportunity again, I would definitely like to stay here again. Thank you very much for your hospitality.

Although it was my first stay, I felt safe because it is women-only. The toilets and washrooms were clean, and the sleeping area had very comfortable mats, so I slept soundly. I was also truly grateful for the free drinks, ice pops, and the morning curry service. That corner is on the 4th floor, and having to take the stairs was a bit tough, so I’m giving the Facility 4 stars—but I would like to stay again.