전국 × 고객 서비스 평가가 높은 호텔·료칸 - 41페이지

This is what a great Accommodation should be. It met my expectations—and exceeded them. From the complimentary herb water made with herbs from the garden to the various cordial syrups and even a sake bath, every detail was thoughtfully considered. The olive kaiseki dinner left a strong impression of Shodoshima. I truly hope to return.

It was a Plan with meals included. We enjoyed a course dinner at a nearby sister Accommodation. While many dog-friendly Accommodations have disappointing food, this trip let us enjoy delicious cuisine and an Onsen. They also lent us items like dog shampoo, so both our family and our dog could fully enjoy the meals and the Onsen. This is an Accommodation we would love to visit again. Next time, we’d like to enjoy dining at Pelo.

Thank you for your very kind support, including answering our questions in advance, which made our trip truly comfortable. We were a little worried about the weather, but it was mostly cloudy, and even when it rained it was only a light drizzle, so we were able to enjoy the BBQ as well. The BBQ oven was set up just outside on the terrace under a roof, so we could use it with peace of mind. The Room was extremely clean, and all the amenities were stylish. There was also a washing machine, which was very convenient for doing laundry on site. We would love to stay again. Thank you very much for everything.

Last autumn, my wife (73) and I (75) both underwent surgery, and we were completely exhausted both physically and mentally. After the New Year, once things finally settled down, we planned an easy one-night trip nearby to relax. I always use IKYU to book travel, and after searching with various criteria, I found a reasonably priced Hotel with excellent Reviews. That was Hotel Green Core Bando, where we stayed this time. And the result... it truly was a wonderful Hotel just as the ratings suggested. The staff were very attentive, and the Room was impeccably clean. We stayed in a twin Room; it felt more spacious than expected, and the bathroom with a separate washing area was fantastic. Amenities are brought in by guests at check-in as needed, which I think is efficient and waste-free. And breakfast the next morning... simple but perfectly well-balanced selection—just as its reputation promised. I was surprised to see stewed offal on the breakfast menu, but it was outstanding. And of course—this is Ibaraki—natto was delicious too. It seems this Hotel does not serve dinner, but there are surprisingly many restaurants nearby; the izakaya we visited this time was excellent as well. Around the Hotel there are also many shops such as Japanese confectionery stores, pickle shops, and soba restaurants—and there’s even a supermarket right close by. The local people were down-to-earth and friendly, and without exception everything we ate was delicious. This time it was only one night, but there are many historical sights related to Taira no Masakado as well as numerous shrines—far too much to cover in just one night. Next time we would like to stay for two or three nights and enjoy traveling at a slower pace. Thank you very much for everything.

It was our first time staying here. The ocean view from the Room was breathtaking. It was also great to watch the surfers having fun out on the waves. We brought two dogs with us, and they seemed to enjoy it as well. The staff were kind and helpful. Next time, we’d like to stay again with a two-meal plan. Thank you.

We stayed in the South Wing. We loved having a separate bedroom and a massage chair, and the entrance and wash area were spacious as well. In-room dining, a semi-open-air bath in the Room, the large public bath, and the lounge—everything we wish for on an Onsen trip was there. The meals were delicious, made with carefully selected local ingredients and thoughtfully prepared dish by dish. We were impressed by the considerate touches such as chairs near the elevator, as well as the original coffee and tea provided in the Room. Above all, it was wonderful to see how efficiently and pleasantly all of the staff worked. We would love to visit again in a different season.

I fell ill and had to ask my brother’s family to go in my place. My nephew loves rice, and I have never seen him eat bread. However, dinner was bread-based, so they assumed he wouldn’t eat much. Instead, they said everything—the dishes and the bread—was delicious, and the three of them finished a meal meant for four. They also told me breakfast was truly wonderful. My brother and his wife, who are constantly worried about their son, said they had a very comfortable Hotel stay thanks to the excellent care from all the staff. Thank you very much for your kindness. Thank you as well for the get-well gift for me. June is both my birthday month and your Hotel’s celebration month, so I was disappointed that I couldn’t visit myself. I hope to visit again soon.

I stayed here as a base for exploring the Yoshino area, rich in nature and history. The hospitality was warm and heartfelt, with a simple charm. Flowers and greenery were thoughtfully placed throughout, and the room had an outdoor bath where I could enjoy the surrounding nature. The river was also nearby, and listening to the sound of the flowing water made me feel calm and relaxed. Because it’s an outdoor bath, there were quite a few insects, but it didn’t bother me much. The meals were delicious, and I was pleasantly surprised by the gelato from TENKARAGELATO served for dessert—it had unique flavor combinations and tasted great. I was also able to visit the temples and shrines I’d hoped to see, making it a wonderful trip.

The Room is incredibly clean—just like in the photos! You can enjoy a BBQ while looking at the night sky (BBQ grill available as a paid add-on option), and having a sauna on-site was truly great. Self löyly is also possible, and you can fill the outdoor jacuzzi with water to use it as a cold plunge, so you can fully relax and recharge. The sauna temperature could reach around 90°C. There are two bedrooms, each with two double beds, so even with seven people it still felt very spacious. (However, please note that the sauna and jacuzzi are only large enough for up to three people at the same time.) Fireworks were not allowed on the property, but there was a bucket needed for fireworks by the entrance, which we really appreciated.

We had seen a Review saying the pool temperature was low, and since it was a chilly day we were worried, but it was comfortably warm. The first-floor flooring is also not slippery, so I think it’s dog-friendly. If possible, it would have been even better if the second-floor flooring were made of similarly non-slip materials. The quality of the free-flowing Onsen water was great as well, and it was a wonderful Accommodation that makes not only dogs but also people want to come back.

I was truly impressed by the warm hospitality and the kind, attentive service. The meals used locally sourced ingredients and offered a wide variety of dishes. I also appreciated the thoughtful hospitality shown even with private in-room dining rather than eating in the dining hall. The hot springs were wonderful as well—there were free private baths, and since there happened to be fewer guests during my stay, I was able to enjoy them fully. It was an excellent property, and because it is so great, I would like to share two points that stood out so it can become even better. 1) It took quite a long time for the shower water in the bath area to reach a comfortable temperature. This might be tough in winter. 2) The “Constellation Bath” (Seiza-no-Yu) is listed on the brochure and on elevator signage, but it seems to be currently unavailable, so it may be better to remove or update those references. In any case, overall this was a very pleasant stay and a highly recommended property that fully deserves its great reputation.

I was truly comforted by the General Manager’s thoughtfulness and the warm hospitality of all the staff. Thank you very much. The only disappointment was at checkout: I purchased two packs of seaweed salt that I had enjoyed with my meal as souvenirs, and they were bagged for me, but ginger miso was inside instead. It was my fault for not checking the contents, but I only noticed when I got home and opened the bag, hoping to enjoy the seaweed salt and relive the wonderful meal.

I had a Multiple Night Stay, and to be honest, it exceeded my expectations. Although I couldn't see Mount Fuji from the Room I stayed in, I enjoyed a blissful time on the beautiful garden terrace where the day seemed to pass by in an instant. The medicinal stone bath was incredibly relaxing; after just one soak, my body felt thoroughly warmed to the core. By the second time, I even started looking forward to the bath preparation process itself. The Room was spacious, impeccably clean, and very comfortable. During my stay, housekeeping cleaned while I was out for the day during my Multiple Night Stay. Returning to such a spotless Room felt like coming back to a brand-new space—it was truly impressive! The staff were kind and greeted me warmly every time we crossed paths, making my stay all the more pleasant. When visiting Lake Kawaguchi again, I will definitely return to Hana no Yado Yumefuji! Thank you in advance!

The location is decent (especially for JR users). The Room feels clean, and the Facility is easy to use. There was no noise from neighboring rooms or above/below, so I slept well. It’s a good Hotel.

I made a Reservation the day before on a whim. I was very satisfied with this rate including breakfast. The Facility is old, but both the Room and the large public bath were well cleaned, and I had a very comfortable stay. Also, the front desk and restaurant staff were very pleasant and wonderful. It’s not flashy, but I think it’s a very good Hotel where you can relax. I’d love to stay again. Thank you very much.

We chose this Accommodation after seeing photos and Reviews saying the food is incredibly delicious. We travel twice a week, and among the many Accommodations we’ve stayed at, the meals here were truly top-class. It really felt like we came to stay at an Accommodation run by a chef. We’re a bit shy, but they spoke with us in a way that wasn’t too close or too distant, so we had a wonderful time. This time it was just the two of us, but next time we’d like to bring our parents as well.

Perfect for a family of four! The views are spectacular—no doubt about it! The owner is a true gentleman—no doubt about it! As others have mentioned, the Room has a stylish scent (maybe from an air freshener?), and some guests may feel differently about it. Sing karaoke, dance, enjoy the Onsen, have a BBQ, take in the night view and the morning view—and check-out is at 13:00. We had a wonderful time!

It was a wonderful Hotel that exuded classic history and elegance. Not only were the in-house Facilities excellent, but we were also truly impressed by the delicious cuisine and the breathtaking panoramic view over Toba Bay. Above all, the staff’s attentive care and warm hospitality were outstanding, allowing us to spend our entire stay in comfort and relaxation. At the club lounge, we enjoyed a leisurely time along with high-quality drinks and lounge-exclusive dishes. The cheesecake—so well known that people say “Toba International Hotel means cheesecake”—was indeed as delicious as its reputation suggests, adding a special touch to our stay. In addition, the “Pearl Aurora Bath” infused with pearl ingredients at Shiojitei on the grounds was exceptional; its shimmering water gently soothed away our travel fatigue. The food, location, bath, and service from the staff—everything made for a highly satisfying stay. This is a truly wonderful Hotel that we would love to visit again. Thank you very much.

I stayed for two nights in the Nihondaira Twin Room, which I had wanted to try for a long time. The Room was more spacious and newer than I expected, and the bathroom and vanity area were also roomy and spotless, with a great selection of amenities. The balcony was well designed with a wonderful view. I heard it had been raining until the day before, but during my stay we were mostly blessed with good weather (with some clouds at times), and I could see Mt. Fuji from the Room as well as from the lobby and restaurants. For dinner, I chose Western cuisine on the first night and a Japanese restaurant on the second; every dish was delicious. The large windows offered beautiful views, so I could enjoy my meal while watching Mt. Fuji at dusk and looking out over the garden. In particular, the steamed ribeye in the “Aoi Kaiseki” course was outstanding. The breakfast buffet also had an impressive variety, so even after two mornings I never got tired of it. There are many nearby sightseeing spots such as Kunozan Toshogu Shrine and Sunpu Castle Park, which made for a great trip overall. In any case, the windows are huge, the garden lawn is beautifully maintained, the Facility is excellent, and the staff were very attentive—an even more wonderful Hotel than I imagined. I would definitely like to visit again.

We stayed on the Espacio Floor for a Hotel getaway with our baby as a refreshing break from daily childcare. I had pictured Nagoya Kanko Hotel as a long-established, classic Hotel, but the Rooms, lounge, and spa on the Espacio Floor were all beautiful and sophisticated, making for an extremely satisfying stay. Thanks to our Diamond member benefits, we were upgraded to a larger Room. They also lent us a baby crib and a diaper pail, so even with a baby we had no inconvenience at all and could truly enjoy our stay. The staff’s hospitality was excellent, and their service was consistently pleasant. We especially loved the lounge on the 18th floor and used it for everything—starting with afternoon tea, then the evening light meal, nightcap service, and breakfast. Perhaps because we stayed on a weekday, there were few guests; combined with the generous spacing between seats, we were able to relax in comfort. The sweets and savory items at afternoon tea were all delicious—we were delighted from right after check-in! The Room was spacious and included both a sofa and dining table. With complimentary minibar items as well, we could unwind not only in the lounge but also comfortably in our Room. After our baby fell asleep, my wife and I enjoyed minibar drinks together at ease—it was wonderfully restorative. Although we didn’t use them since it was only one night, it left an impression that the Room came equipped with a mini kitchen, a BALMUDA toaster oven/microwave combo unit (oven range), and a drum-type washer/dryer. We also appreciated the high-quality amenities: BVLGARI bath amenities, a ReFa shower head, and a REPRONIZER hair dryer. We also used the spa located in an adjacent building. It felt slightly compact but wasn’t crowded—almost like having it to ourselves—and we could relax in such a calm space. As someone who loves saunas in particular, I really liked that they have both an over-90°C dry sauna and cold plunge pool (it would be even better with more of a dedicated relaxation area). With my wife’s blessing I went both at night and again in the morning. Overall this stay exceeded expectations by far—we were extremely satisfied. We would love to return to Espacio again whenever we need another refreshing break from parenting!