Nationwide × Highly rated for customer service and hospitality at Hotel·Ryokan - 41Page Number

My spouse and I, both auberge enthusiasts, stayed here as a couple. We had been looking forward to our visit, and we were more than satisfied with the hospitality and cuisine—far beyond our expectations. The simmered splendid alfonsino was without a doubt the best I have ever had. This became a special Accommodation where we could truly appreciate the outstanding quality of the ingredients and the chef’s exceptional skill in bringing out their best. We would love to return again.

While searching for an Accommodation with a Room featuring an open-air Onsen bath, I came across this place and made a Reservation right away. Everything exceeded my expectations, and I was completely satisfied. The view from the Room window, the lounge services, the high-quality in-room dining, and the warm hospitality from all staff were outstanding. The amenities were so well stocked that I could have arrived empty-handed without any trouble, allowing me to truly relax without worrying about anything. This is an Accommodation I’d love to visit again in a different season.

All staff are kind and welcoming, and the “welcome home” atmosphere feels wonderfully comforting. Dinner and breakfast are both delicious. You can fully enjoy the luxury of having the view from the open-air bath in your Room all to yourself. I would love to visit again.

Both my parents and my children said, “It was great.” Every year, we stay overnight at an Onsen area in Yunogo when we visit our family grave, and this time we stayed at Miharu-kaku. The staff, the food, and the Onsen were all perfect. We would love to stay again next year.

Conveniently located in front of the station with a convenience store on the first floor, a comfortable Room, plenty of amenities, and courteous service—I was very satisfied. The much-talked-about breakfast exceeded my expectations. In addition to Morioka’s three famous noodle dishes, I could also enjoy pho. Everything was delicious. The staff seemed highly capable and managed the dining area smoothly. They also kindly stored my luggage after checkout, which was very helpful.

This Hotel is still the best in Sapporo. The Facility is old, but the location, the staff’s service, and breakfast while looking out over the park are all unforgettable. A morning walk through Nakajima Park after breakfast is wonderful. Sadly, it will be closing soon, but even after it becomes a Hilton, I hope it will carry on the Park Hotel spirit.

I used this place for the first time to meet a friend who lives along the Chuo Line. I chose it because of its high Reviews, and it made sense once I realized at check-in that it’s part of a karaoke chain I often use. It’s close to the station, and there are plenty of shops along the way, so you won’t have any trouble. Plus, inside the Facility you can enjoy various light snacks and drinks for free, which was a big help during this hot season since I didn’t have to walk around outside much. There’s no elevator in the Facility, so going back and forth between the 1st floor (lockers) and the 4th floor (dining area) is a bit tiring, but it’s manageable—almost like good exercise. Loungewear and towels are freely available, and amenities are well stocked throughout, so there’s no need to bring extra items. The large public bath was more spacious than expected, and I was surprised they even had both a mist sauna and a tent sauna. For light meals, they served ramen and dashi ochazuke from late afternoon into the evening. Drinks included alcohol as well. In the morning there were curry and dashi ochazuke, plus pancakes and cereal. It also seemed like miso soup and the drink bar were available at all times during my stay. I’ve stayed in many capsule hotels before, but thanks in part to how considerate other guests were, this was by far the most comfortable capsule experience I’ve had—including both amenities and overall comfort inside. The price may be slightly higher than average, but service is attentive down to small details, so overall satisfaction is high. I’d definitely like to stay again if I have another chance.

I have stayed here many times. The Room is clean, with a separate bath and toilet, and high-quality amenities such as face masks and bath salts are fully provided. The slippers are also of good quality. There is also a compact massage device in the Room, which is excellent.

From check-in to check-out, we received very attentive hospitality. The Room, bath, meals, and service were all excellent—an Accommodation we were truly satisfied with. We had such a meaningful stay that we didn’t want to return to reality. Thank you very much.

This was my sixth stay. As always, the staff’s service was courteous. Breakfast was delicious as well. One request: it would be convenient to have one more face towel. After using one for bathing, there isn’t a towel left to use in the Room. I plan to travel to Hokkaido twice a year from now on. I would like to stay here again.

Although I live in the prefecture, I had wanted to stay here for a long time, and I was finally able to do so this time. It’s a dog-focused Hotel in every way, and all the staff were very friendly, so we had a truly enjoyable time. Because it was extremely hot for the season, we couldn’t use the outdoor dog run, but we still had fun using the indoor dog run and taking walks around the property. The meals were stylish and delicious, and the large public bath was not crowded, so I could relax—overall I was satisfied with everything. I can’t stay often, but it’s a Hotel I’d like to visit again if I have the chance.

It was very convenient—less than a 5-minute walk to Yokohama Arena. Breakfast was served at an Italian restaurant, so we could enjoy both Japanese and Italian dishes. It was quiet and relaxing.

Choosing Richmond was the right decision. There’s a 24-hour supermarket next door, plenty of parking, and the event venue is also nearby—overall, we were very satisfied!

Although I live outside the area, my son lives in Koenji, and this was my second stay. The Room was thoroughly cleaned, spotless, and very comfortable. Above all, the staff were kind and welcoming, and I truly appreciated their heartfelt service. Thank you very much for your hospitality. I have already made a Reservation for November as well, and I look forward to staying with you again.

The location was excellent, and the views of Sanshiro Island and Suruga Bay from the Room, the bath, and the lobby were amazing. There were complimentary drinks and tokoroten available in the free lobby, and the private family bath was open—everything could be used without a Reservation. The night view from the rooftop was also wonderful, and we enjoyed it like a vacation home. The staff service was outstanding as well. We would love to stay again.

I stayed with my mother, and we were satisfied with everything! The Room was spacious, bright, and spotless—almost too much for just the two of us. The bath was the perfect size and temperature. Bathing while listening to the morning birdsong was truly special. The meals I had been looking forward to most exceeded my expectations. Each dish was carefully prepared and delicious, and with the lovely atmosphere of the dining area, we had a wonderful time. We didn’t often see the Ryokan staff rushing around, but perhaps that’s part of their consideration so guests can relax in peace and quiet. If so, it’s impressively thorough. My mother especially loved it (as did I), so we would definitely like to stay again!

My parents in their 70s stayed here. It was their first time in Kamikochi, and they were truly delighted to have received the best hospitality. They said you prepared a wonderful Room and meals for them. If we have the opportunity, we would love to stay with you again.\nWe were able to make wonderful memories. Thank you very much.

It was a lovely, relaxing Accommodation. When my shoes got soaked in the heavy rain and I didn’t know what to do, you kindly took care of them separately, so I was able to go sightseeing the next day without any discomfort. Thank you very much. The food was also delicious, and for just the two of us (my daughter and me) it was quite a lot—but it was so good that we ate it all. Just one thing… Since the forecast low temperature was in the low 20s °C, I turned off the air conditioner before going to sleep, but I ended up drenched in sweat. I turned it back on and got back into bed, but because the yukata fabric was fairly thick, it still felt hot. Thinking about it calmly afterward, this is a cold area in winter, so I completely forgot that the Room would be well insulated. Still, it’s an Accommodation I’d love to visit again.

We stayed as a group of five with our daughter and son-in-law and our 5-month-old grandchild. It was our grandchild’s very first trip and their first Onsen experience. As it was a weekday, we were upgraded to the highest-grade Room, which made our stay extremely comfortable with no inconveniences at all. The attendant who looked after us seemed relatively new, but provided courteous service with care in every detail. The private open-air bath was wonderful, and we enjoyed delicious meals. The simmered golden eye snapper in particular had a gentle seasoning and was outstanding. It was also our first time trying the mixed breakfast dish, and it was very tasty. The location is close to Atami Ginza and Sun Beach, making it perfect for strolling around and enjoying local food. Thanks to you, it was a truly satisfying trip in every way. Thank you very much.

Although the sky was unfortunately overcast, it was the perfect season to comfortably soak in the lukewarm natural spring water, and it felt wonderful! The meals are delicious and full of healthy options, and combined with the Onsen benefits, I feel better every time I stay. Perhaps because I kept coming back, my frozen shoulder has completely healed! The summer à la carte fried rock oysters were especially delicious—I’d love to have them again next year! This was my first Saturday stay, and I enjoyed listening to a jazz piano performance. It matched beautifully with the mysterious flicker of the bamboo lights in the garden and was incredibly soothing. There were familiar tunes and summer songs, and in the second half they even took requests, so there was a great variety of music and it was truly enjoyable. Ending with “Cradle Song” was also a stylish touch. I’m looking forward to visiting again in autumn.