ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 334หน้า

We previously had an amazing time watching the Atami fireworks up close, so we came back with our dog. With its consistently great location, we were able to fully enjoy the fireworks festival again. Our family loves this place so much that we’d happily stay here again and again, but we would appreciate it even more if you could consider the following: For a Multiple Night Stay with takeout meals, there are clearly not enough dishes and utensils. It would be very helpful to have dish soap and a sponge, paper towels, and large trash bags. We also used the instant ramen vending machine on the 2nd floor, which our child loved. However, there are only a few topping options available compared to the number of ramen servings in stock. We would be happy if you could consider restocking more frequently or increasing the amount provided. That said, I think we’ll be back again. Next time, we’d love to enjoy the autumn/winter fireworks as well. Thank you very much.

I’ve stayed at various places in Nagasaki City, and while this building is certainly old, I was satisfied with everything—the cleaning service and the breakfast. The price is reasonable as well. No matter how beautiful or luxurious a building may be, in the end it’s the people that matter. Thank you for your heartfelt hospitality. I’ll probably stay here every time I come to Nagasaki.

This was my second stay after visiting for the first time last year. Some of this may repeat what I said before, but… It’s a wonderful Hotel. I’ve stayed at all the Shigira Resort properties, and this one is just as good as Shigira’s three flagship Hotels. The room rates are reasonable, the interior is spotless, and the design is stylish and luxurious! The background music—featuring Begin and others—creates an amazing Okinawan atmosphere. The hospitality toward guests is outstanding. All staff were pleasant, and the housekeeping team also greeted us warmly, which made us smile too. The staff at the shop on the first floor were also friendly; they had a great selection of items and stayed open late at night, which was very helpful. It was busy at night as well. We plan to stay at Mirage in summer. And next year, we definitely want to visit Please Bay Marina again. My wife also said that from a woman’s perspective it feels luxurious and beautiful, and she was very satisfied. The breakfast buffet is delicious too.

I stayed here on my first visit to Kushiro in 13 years. It was very convenient—close to the station and just a short walk to MOO. During the wait between riding the Norokko Train and the sunset cruise, I was able to take a shower and recharge. After coming back in the cold, I went straight to the large public bath; the water was pleasantly hot and really refreshed me. I would have liked to relax longer, but I checked out before 8:00 a.m. the next morning to tour the lake on the Pirika boat. It was a comfortable stay. Thank you for your hospitality.

Welcome drinks, especially the cold sake, were a delightful touch appreciated by the host. Although the walk to the bath was a bit long, guests could choose their yukata, and the men's and women's baths alternated daily for added variety. The Room was a spacious Japanese-Western style, and dinner was served in just the right portions. After check-out, guests could relax in the lobby or garden at their leisure.

Perfect in every way! The best value for money I’ve ever had. The Room was spacious and spotless. The fridge had a freezer, there was also a microwave, and the toilet was clean. The in-room bath was amazing, with a great view! The meals offered a good variety, which we really enjoyed.

It was disappointing that the floor hadn’t been cleaned thoroughly this time; there were bits of lint and other debris. The bed making also felt a little sloppy. Other than that, I was satisfied as usual. I will use your service again.

Three elderly women stayed here together. We arrived by car, and the location was easy to find. The underground parking garage was spacious, so we could park with peace of mind. Kaikoen Garden is right next door, and the view was wonderful. The bath also had a great view, with large windows that made it easy to relax. We always stay at Itoen Hotel properties. The all-you-can-eat and all-you-can-drink options are affordable and very appreciated for seniors. The front desk staff were also friendly, and we enjoyed chatting at checkout, which made it a great trip. Thank you very much.

Although we arrived much earlier than the scheduled check-in time, they allowed us to leave our car in the parking lot. The Room was spacious and very clean, so we had a comfortable stay. Breakfast the next morning offered a wide variety of side dishes. In particular, there were two different brands of rice available, and we were able to enjoy Niigata rice. A few minor disappointments for me were that there was no explanation about the Room at check-in (they kindly explained when I asked), the toilet washlet was not usable, and the shower water pressure was a bit weak.

It was conveniently located right in front of Beppu Station, and we had no trouble finding convenience stores or restaurants nearby. The staff were very kind and helpful with the Room and parking, and we were extremely satisfied. There were limited seats at breakfast and it was full at the time, so we returned to our Room for a while, but they called us when a seat became available, which was very helpful. Thank you to all the staff.

Everything exceeded our expectations in every way, and we had a very comfortable stay. If I had to mention one thing, it would be even better if there were a Shuttle Service from the nearest station.

It was a clean Hotel and conveniently close to the station! The Room was spacious, and it was great that the bath, washbasin area, and toilet were separate. We stayed in a twin Room, but since the two beds were pushed right together, it felt a bit cramped... Still, it was a very comfortable Room. Breakfast was delicious as well. The front desk staff’s service felt a bit mechanical, which was somewhat disappointing... especially on a trip.

Breakfast was included at this price, and there was a great selection of amenities such as shampoo. The Wi-Fi signal was weak, which concerned me. The front desk staff restarted it for me and it improved somewhat, but it was still unstable. So I ended up using the more stable Wi-Fi in the lobby. Even though it was late at night, the staff kindly asked, “Have you had ochazuke?” and “Would you like another serving?” which made me very happy. I didn’t expect to be able to enjoy breakfast at this price, so that was another great point. However, the restroom on the first floor had an unpleasant odor, which was disappointing. As for the Room, it was spacious and comfortable, so I would like to stay again.

We chose the BBH Group for the first time based on our junior-high and high-school children’s wishes: they wanted a buffet-style meal and, if possible, karaoke or table tennis. The Reviews here were very helpful. We arrived around 2:30 p.m., and we were able to check in; Happy Hour had already started as well, which we appreciated. There was no explanation about karaoke, so we had to ask ourselves, but we were able to make a Reservation. Badminton and table tennis could be enjoyed without a Reservation. We brought our own badminton rackets. The staff were friendly, and we enjoyed BBH’s signature Happy Hour oden and drinks, the buffet meals, and the late-night soba served from 9:00 p.m. We also enjoyed items like minced tuna and salmon at breakfast, though I felt they could have been offered at dinner as well. Since everyone seems to have dinner at the same time, waiting for the only elevator took a while, so we used the stairs. Even if it’s not used often, there was far too much dust buildup. In the game corner as well, there were visible streaks of dust on top of surfaces. With 30% PayPay points applied, our out-of-pocket cost came to just under ¥10,000 per person, which felt reasonable.

The view toward the Higashiyama area from the upper floors was great, and we could see the Daimonji bonfire on Mt. Daimonji. However, since the room faced next to the elevator, we could hear the motor noise, and thumping sounds from upstairs echoed. The large public bath was very pleasant.

This was our second stay in 11 years. The open atrium was truly impressive. Located right behind the Dogo Onsen Main Building, the location is excellent. The front desk offers a 24-hour coffee corner, which is very relaxing. From 3 PM to around 7 PM, there is a free drink corner with highballs and juice on the third floor. As it was for a special occasion and being an IKYU Diamond Member, we were grateful for the room upgrade. The Iyo beef served at dinner was unforgettable—just one more slice would have been perfect (there were two slices). The open-air bath on the top floor offered stunning views of the blue sky, moon, and Matsuyama City below; the hot water was wonderfully warming. Thanks to the efforts of both the manager and hostess, all staff members were kind and attentive. It has transformed into a warm-hearted Ryokan, which made us very happy. We will definitely choose Hanayuzuki again when visiting Dogo Onsen in the future. It was an amazing trip—thank you!

I had made a Reservation as a remnant of an event I didn’t win the lottery for. It’s normally very convenient with a direct line to Makuhari, and the Accommodation itself was so comfortable that I almost extended my stay. If I had to mention any drawbacks, it would be that I wished there were a mop to clean the shower room (I ended up looking around for one after using it), and that there are only a few basic shops nearby. If you need anything beyond the amenities, it may be best to prepare in advance before you arrive. In any case, I’m grateful to have started the day feeling refreshed. I’ll consider this Hotel for my next stay!

This is a private room with a bed, desk, and chair. There is also a tall locker with a key. The room door does not lock, but there is a women-only floor that you can access by card, so it felt safe. The bed was very clean and spotless! There was no musty mold smell that’s often associated with Okinawa. The ceiling above the bed is fairly high. There was also a mirror for doing makeup. The shower rooms do have some mold, which is unavoidable. If that really bothers you, Okinawa might be difficult in general—so it should be fine. Even though it’s in an entertainment district, it was very quiet. So quiet I wondered if there were any other guests besides me. They also store your luggage! It’s cheaper than using coin lockers, which I really appreciated. I’d like to stay here again when I’m in the area.

We upgraded to a kaiseki meal with meat and it was very delicious. The Room was a spacious 10-tatami room for three people, and we were very satisfied. The service was also excellent, and there were table tennis and billiards rooms next to the entrance hall. Hearing guests having fun made the place feel lively, which we enjoyed. Roasting and eating marshmallows in the hall was also fun, and there were plenty of books available. We would like to stay again.

Although the large public bath was a highlight, it was on a rotating schedule and women could only use it until 20:30, so I couldn’t use it. I wish this had been clearly stated. The Room was clean and there were no issues. The front desk staff were pleasant and helpful.