전국 × 고객 서비스 평가가 높은 호텔·료칸 - 334페이지

It was conveniently located right in front of Beppu Station, and we had no trouble finding convenience stores or restaurants nearby. The staff were very kind and helpful with the Room and parking, and we were extremely satisfied. There were limited seats at breakfast and it was full at the time, so we returned to our Room for a while, but they called us when a seat became available, which was very helpful. Thank you to all the staff.

Everything exceeded our expectations in every way, and we had a very comfortable stay. If I had to mention one thing, it would be even better if there were a Shuttle Service from the nearest station.

It was a clean Hotel and conveniently close to the station! The Room was spacious, and it was great that the bath, washbasin area, and toilet were separate. We stayed in a twin Room, but since the two beds were pushed right together, it felt a bit cramped... Still, it was a very comfortable Room. Breakfast was delicious as well. The front desk staff’s service felt a bit mechanical, which was somewhat disappointing... especially on a trip.

We chose the BBH Group for the first time based on our junior-high and high-school children’s wishes: they wanted a buffet-style meal and, if possible, karaoke or table tennis. The Reviews here were very helpful. We arrived around 2:30 p.m., and we were able to check in; Happy Hour had already started as well, which we appreciated. There was no explanation about karaoke, so we had to ask ourselves, but we were able to make a Reservation. Badminton and table tennis could be enjoyed without a Reservation. We brought our own badminton rackets. The staff were friendly, and we enjoyed BBH’s signature Happy Hour oden and drinks, the buffet meals, and the late-night soba served from 9:00 p.m. We also enjoyed items like minced tuna and salmon at breakfast, though I felt they could have been offered at dinner as well. Since everyone seems to have dinner at the same time, waiting for the only elevator took a while, so we used the stairs. Even if it’s not used often, there was far too much dust buildup. In the game corner as well, there were visible streaks of dust on top of surfaces. With 30% PayPay points applied, our out-of-pocket cost came to just under ¥10,000 per person, which felt reasonable.

The view toward the Higashiyama area from the upper floors was great, and we could see the Daimonji bonfire on Mt. Daimonji. However, since the room faced next to the elevator, we could hear the motor noise, and thumping sounds from upstairs echoed. The large public bath was very pleasant.

This was our second stay in 11 years. The open atrium was truly impressive. Located right behind the Dogo Onsen Main Building, the location is excellent. The front desk offers a 24-hour coffee corner, which is very relaxing. From 3 PM to around 7 PM, there is a free drink corner with highballs and juice on the third floor. As it was for a special occasion and being an IKYU Diamond Member, we were grateful for the room upgrade. The Iyo beef served at dinner was unforgettable—just one more slice would have been perfect (there were two slices). The open-air bath on the top floor offered stunning views of the blue sky, moon, and Matsuyama City below; the hot water was wonderfully warming. Thanks to the efforts of both the manager and hostess, all staff members were kind and attentive. It has transformed into a warm-hearted Ryokan, which made us very happy. We will definitely choose Hanayuzuki again when visiting Dogo Onsen in the future. It was an amazing trip—thank you!

I had made a Reservation as a remnant of an event I didn’t win the lottery for. It’s normally very convenient with a direct line to Makuhari, and the Accommodation itself was so comfortable that I almost extended my stay. If I had to mention any drawbacks, it would be that I wished there were a mop to clean the shower room (I ended up looking around for one after using it), and that there are only a few basic shops nearby. If you need anything beyond the amenities, it may be best to prepare in advance before you arrive. In any case, I’m grateful to have started the day feeling refreshed. I’ll consider this Hotel for my next stay!

This is a private room with a bed, desk, and chair. There is also a tall locker with a key. The room door does not lock, but there is a women-only floor that you can access by card, so it felt safe. The bed was very clean and spotless! There was no musty mold smell that’s often associated with Okinawa. The ceiling above the bed is fairly high. There was also a mirror for doing makeup. The shower rooms do have some mold, which is unavoidable. If that really bothers you, Okinawa might be difficult in general—so it should be fine. Even though it’s in an entertainment district, it was very quiet. So quiet I wondered if there were any other guests besides me. They also store your luggage! It’s cheaper than using coin lockers, which I really appreciated. I’d like to stay here again when I’m in the area.

We upgraded to a kaiseki meal with meat and it was very delicious. The Room was a spacious 10-tatami room for three people, and we were very satisfied. The service was also excellent, and there were table tennis and billiards rooms next to the entrance hall. Hearing guests having fun made the place feel lively, which we enjoyed. Roasting and eating marshmallows in the hall was also fun, and there were plenty of books available. We would like to stay again.

Although the large public bath was a highlight, it was on a rotating schedule and women could only use it until 20:30, so I couldn’t use it. I wish this had been clearly stated. The Room was clean and there were no issues. The front desk staff were pleasant and helpful.

Since this is a city known for its beautiful night views, we chose this Hotel for its location and Room with a great view. As a result, we were able to relax and take our time in a Room with a wonderful night view. We were surprised by the steep slope at the location and how narrow the parking area was. There are no convenience stores within walking distance; items are sold in the Hotel, but it may be better to buy what you need in advance. There is a bus stop in front of the Hotel, making it convenient to get to Nagasaki Station and the downtown area.

I stayed here the night before climbing Kirishima. The location, Facility, and service were all very close to the ideal Business Hotel experience. Thank you very much for providing such a comfortable Hotel stay.

I stayed here for business. The property and the Room were clean, and I was able to relax.

The staff were very courteous and helpful.

Great value and conveniently located, Route Inn is often my go-to in times of need. While I thought it lacked a strong unique character, this location stood out. Perhaps it's thriving due to the regular fireworks events nearby. The coffee machine was excellent—rich and delicious! The Room features included wireless charging and Type-C ports. The breakfast menu seemed to have more variety compared to other locations. Unfortunately, I didn’t have time to visit the large public bath, which was disappointing.

The staff were kind and left a great impression! The breakfast staff, in particular, were excellent. The meals were all delicious and satisfying, but it would be nice to have a few more warm dishes. I would love to stay here again.

Thank you for having me for one weekday night. I was told at check-in that the hotel was almost fully booked, but it was great to be able to check how crowded the large public bath and dining venue were, so I could use them comfortably without rushing. If I had to ask for one thing, having one more set of towels per person would have made the stay even more comfortable.

Located in an excellent spot at Kawaramachi Takoyakushi, it is an ideal base for sightseeing in Kyoto. The Room is spacious, and the layout with a vanity sink in the center is very convenient. With a sliding door separating the bedroom and utility area, we were able to sleep very quietly.

I stayed here for a Pokémon GO event, and it was right in the middle of Ikebukuro’s raid hotspot. From the Room, I could reach multiple Gyms and PokéStops, and raids start forming from 6:00 a.m. During the event, it was nonstop—groups quickly filled to 20 people. That alone greatly increases this Hotel’s value. The Room was on the small side, but it had all the basic amenities. More power outlets would make it even better. My only complaint was that the toilet paper was thin. There are also plenty of chain restaurants nearby, so you have lots of dining options.

While preparing for a new start and moving, I stayed at this nearby Hotel, and it was a great help that they allowed me to park my car for free even before check-in. The bathroom was a unit bath, but it was spacious with a large mirror, and it was nice that two people could use the sink area side by side. It isn’t new, but it’s comfortable and roomy, and I felt truly relaxed. Every staff member was wonderful.