ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 26หน้า

I visited by car with my husband and son on our first family trip in a while. We were delighted by the elegant lobby and lounge, beautifully decorated with flowers and furnishings, and by the stunning view of the cove from the windows. The cave-style bath we had been looking forward to, as well as the panoramic bath, were wonderfully relaxing, with silky-smooth water as we enjoyed the scenery. For dinner, we had an exquisite kaiseki course in a private dining room. We chose sashimi made from locally caught fish of the day, and every dish was outstanding—beautifully presented with impressive table settings. We also enjoyed freshly grilled fugu prepared right in front of us, along with a sake tasting. After dinner, we played darts, enjoyed wine at the bar, and went back to the baths—making the most of our stay. Our Room also had a fantastic view, and we were able to truly unwind. This is an unforgettable Accommodation that I would love to visit again.

Over the past few years, this Accommodation has become a place our family wants to visit at least once a year, and both kids and adults are always completely satisfied. This summer vacation we weren’t planning a trip to the Izu area, so we thought a summer stay might not be possible—but when we learned about the summer vacation discount offer, we knew we had to go and made a last-minute Reservation. With prices rising everywhere, we truly appreciate this thoughtful gesture from the Facility. As always, every staff member—from arrival to departure—shows wonderful hospitality that makes for a genuinely relaxing stay. The Facility is also very clean. The summer vacation pop-up stalls were unexpectedly enjoyed more by the adults than the kids; it was fun seeing everyone feel like children again. It was disappointing that we couldn’t play tennis due to construction on the tennis courts, but there were so many enjoyable activities that we barely had enough time. We also love the surrounding satoyama countryside nature, so next time we’d like to stay in spring.

Both the Room and the staff member who assisted us were wonderful, and we were able to truly relax. As I casually looked out from the Japanese-style Room at the beautiful garden, a large grey heron was resting its wings by the waterfall. It was my first time observing one from so close, and I was thrilled. The thoughtfully prepared cuisine is always delicious, and this time again every dish was deeply impressive. Staying in a detached guesthouse felt perfect just being there, but I went out to make sure not to miss the live music in the lobby—and it turned into another wonderfully romantic moment. As often as time and budget allow, I would love to return again and again to unwind. Thank you very much for your hospitality.

We were very satisfied to have stayed at such a wonderful Hotel. The meals and the services for children were excellent as well. Regarding the title: we used the coin laundry, and while we were rushing around because our children are still small, we realized that we had accidentally put a smartphone into the washing machine. When I panicked and called the extension, a staff member responded kindly and carefully, for which we are truly grateful. I wanted to confirm their name and thank them at check-out, but I forgot to ask. So I am writing it here instead. This is a Hotel we would like to stay at again next year. Thank you very much.

We stayed here for a maternity trip and to celebrate my husband’s birthday. We were impressed by Atagawa’s charming entrance and the refined elegance of the interior. The hinoki indoor bath, stone open-air bath, and luxurious amenities such as Sekkisei and Acca Kappa made our stay feel truly indulgent. Walking through the quiet stone garden to the dining venue, “Donkon,” we found an atmosphere so sophisticated it would suit a stylish wedding ceremony. The cuisine was lavish and beautifully prepared, and we enjoyed every moment. Two things especially moved us during dinner. One was the proprietress’s warm personality—graceful yet friendly—and she kindly explained highlights of each dish. The other was their thoughtful accommodation for pregnancy. When making our Reservation, I didn’t request any changes, thinking it would be easier to have my husband eat anything I couldn’t. However, upon arrival, the staff proactively offered an alternative and changed my sashimi to miso-grilled spiny lobster. It was delicious, and we were deeply touched by their consideration. We would love to return once our baby is born.

All the staff were friendly and welcoming with warm smiles. The Room was a bit small, but considering the price, it was good value and very clean. The only disappointment was that the bath did not seem to have continuously flowing water. As a minor note, the plastic bag for laundry was hidden under the hair dryer bag, so it took a little time to find it.

This is my favorite Hotel in Hakone Onsen. Every staff member is extremely kind and helpful. The dinner is enjoyable, as the appetizers vary each time we visit. After that, I get a body treatment; it’s always with the same therapist, which feels reassuring, and they are very skilled—I really like it. Highly recommended.

I stayed here with my parents and my 7-month-old daughter. It was even more baby-friendly than I expected! They provided a diaper disposal bin, baby bath, baby soap, bed guard, Bumbo seat, and even bath toys. In addition, the dining area for both breakfast and dinner was a private room. With tatami flooring, we could relax and enjoy our meals without worrying too much even if our baby crawled around or made a bit of noise. They also helped warm up baby food and provided tableware and a high-low chair, which was incredibly helpful. The food was delicious—we were truly satisfied! The staff also spoke to our daughter often, which made us feel very welcome. I especially recommend this place for families with children.

This was our second stay. Last time, the hotel was spotless with thorough cleaning and the service was excellent, so we already felt it was a rare gem. This time, they upgraded our room, and we were able to enjoy a spacious, newer room. The food was delicious, the staff member who assisted us during meals was very pleasant, and of course the front desk staff were also wonderful—once again confirming what a welcoming hotel this is. We stay in many different places, but in reality there aren’t many hotels where you can feel this comfortable. I’m impressed by everything. It may be that everyone works in an enjoyable environment and that putting hospitality first is part of the hotel’s culture—but I truly felt that maintaining that consistently across all staff is not easy to achieve. We made more great memories here, and I sincerely hope to stay again. Thank you very much.

With Hotel rates rising lately, I hadn’t had many chances to stay, but with my birthday coming up, I visited again for the first time in a while. These days, many Hotels seem busy with inbound travelers, and it’s often hard to receive Diamond member benefits. Here, even though the Hotel was nearly full, they still provided them, which made me very happy. The Room was just as before—very clean, with large windows and a great view. It felt like a unit in a luxury apartment building, and I was able to truly relax. The service was excellent and made me want to stay for as many nights as possible. I can’t visit often, but I hope to come again soon. Thank you very much.

This was my first time staying here. The Room was a comfortable size even for three people, and we could see the sea diagonally across from the window. There is a smoking area on each floor. It was a bit hot outside during the day, but while having a smoke and looking at the mountains, we saw a Taiwanese squirrel dart by, black swallowtails fluttering around, and kites flying in the blue summer sky. Since it’s a retro-style Hotel, it gave us a pleasantly nostalgic feeling. My companion tried the set menu of an enzyme bath and foot reflexology massage and said it felt amazing! The enzyme bath was spacious, and the staff were very polite and kind—it seemed to warm up and relax both body and mind. The atmosphere in the Room is calm as well. Amenities like toothbrushes and toilet paper were properly provided. At night, the corridor outside the guest rooms had an Italian-style vibe—I couldn’t help murmuring, “How lovely!” The whole Hotel isn’t flashy, but it’s clean, quiet, spacious, and relaxing. After checkout we all agreed—“That was really nice.” It became a wonderful memory for us. I’d like to stop by again. Thank you for taking care of us.

We had a thoroughly satisfying stay in every aspect—the Room, open-air bath, outdoor sauna, meals, and hospitality. The Room has high ceilings and feels like an extraordinary space with great attention to detail. Plenty of towels and drinks are provided, making the sauna and open-air bath very comfortable. At dinner, we enjoyed the meal in a magical atmosphere while receiving careful explanations of the ingredients; not only was everything delicious, but we could also feel the local pride, reminding us again how many great foods Mie Prefecture has to offer. Breakfast was a Japanese set meal in a separate building, and after the meal they kindly prepared coffee for us to take back to the Room. It was a wonderful Accommodation with impeccable service—we would love to return next time and try a different Room.

Thank you very much for taking such great care of us. The open-air bath and toilet in the Room were very clean, and we had a comfortable stay. We were also surprised that even the indoor bath was an Onsen. As we traveled with our grandchild, the pool was wonderful and our grandchild was delighted. Since this time was only a one-night stay, everyone was very disappointed, and we are thinking of staying longer next year. Although one of us became unwell, thank you sincerely for your attentive support. The Facility is new, yet it is a wonderful Accommodation that preserves traditional Japanese hospitality and service.

For this price, it’s wonderful to be able to stay right in front of Kita-Senju Station. The happy hour was also great. The loan umbrellas were very helpful when it suddenly rained. I will stay again.

How many years has it been…? I’ve always felt this Ryokan offers more than its price—I've always been very satisfied with the Room, the baths, the food, and the service. I used to love Ishida-san. However… This time, I’m disappointed. Even now, I still haven’t heard from a manager… I’m not sure that’s acceptable.

Two nights for sightseeing. The location is perfect. Bunmeido Sohonten is just nearby, and there’s a great Italian restaurant close by as well. You’re also near Youme Town. It’s a good idea to check the parking in advance—I drove past it. Breakfast was delicious too. We had a wonderful stay. Thank you very much.

It was a relief to see the people who had taken care of me before. Set on a quiet hill with great views, the staff were all cheerful and courteous, the Room was clean, the Onsen was relaxing, and the full-course meal was delicious—more than enough to be fully satisfied. Unfortunately it was raining when I left, but at checkout they lent me an umbrella and told me to take it home, which really helped. This is an Accommodation I would like to stay at again.

I got a little lost from the station, but the front desk staff gave me clear and polite directions, so I think I’ll be able to get there without getting lost next time. It’s almost directly connected via the Tokyo Station underground mall, which makes it very convenient. It was also great that there are plenty of convenience stores and restaurants around the Hotel. There was construction nearby, but there was no noise at all and it didn’t bother me. The complimentary drinks and amenities were of a very high standard, with an excellent selection that women in particular will appreciate. The Room was compact yet spacious, clean, quiet, and very comfortable. I stayed for only one night this time, but it was a good Hotel that I’d like to use again when booking Accommodation around Tokyo Station. Thank you very much.

With easy access from Junglia and wanting to stay on Kouri Island, I made a Reservation here. It was very convenient—less than a 30-minute drive from Junglia! On the way, seeing the view from Kouri Bridge again after a long time really got me excited! When I arrived at the Hotel and headed to the entrance, a staff member came out to greet me and carried my luggage for me. Since I checked in much earlier than planned, I asked if it would be possible to make a dinner Reservation, and they kindly accommodated me (it may have been the last available seat). Just like the Reviews said, the food here was outstanding! For dinner, I ordered beef sirloin steak, hamburger steak, garlic shrimp, and other Okinawan dishes. Every dish was carefully prepared with great seasoning—truly impressive. Breakfast included freshly baked bread, a salad plate, soup, and coffee; both the portion size and taste were completely satisfying. The Room was exactly as shown in the photos—stylish and clean with a white-and-blue theme—and it was very comfortable. Personally, I really appreciated having a vanity separate from the sink area; it was very convenient to use. I’d love to stay here again when I visit Kouri Island next time!

I stayed in a single room for one night. The Room seemed to be convertible into a twin, with a sofa that could turn into a bed. I was slightly concerned about the futon stored under the desk, presumably for use when set up as a twin, but the Room was spacious, clean, and overall very pleasant. The fact that there was no unpleasant smell in the bathroom made it particularly comfortable. There was a system to notify guests of breakfast crowd levels, which I checked; however, there seemed to be quite a discrepancy between the display and reality (it showed "crowded," but when I arrived, more than half of the seats were empty). Being on the 7th floor might have caused some delay during my trip down. The breakfast selection wasn’t extensive but covered all key points and left me satisfied.